Sterling Heights Dodge Chrysler Jeep Ram

If I could give a zero i would... I bought a pre owned CERTIFIED vehicle AND and extended mopar warranty. the vehicle started having issues ONE DAY after bringing it home to be told that these weren't pr CERTIFIED vehicle AND and extended mopar warranty. the vehicle started having issues ONE DAY after bringing it home to be told that these weren't pre existing conditions ( just ironic that it happened the day after purchase I think not) and that the warranty does not cover them. I had an issue with the last used vehicle I purchased but took a chance and lesson learned... BUYERS BEWARE OF THIS DEALERSHIP More

I can’t say enough about Mr. Bill Reed! He is so awesome! When I called his old location & was told he wasn’t there anymore, I had to search for him because I had no intentions on working with anyone else. T When I called his old location & was told he wasn’t there anymore, I had to search for him because I had no intentions on working with anyone else. This is my 4th vehicle I have gotten from Bill since 2013. He is great at what he does, he goes above & beyond and he treats me like family. Wherever he goes I will definitely follow! Thanks for hiring such a hardworking, dedicated wonderful guy. He definitely represents the company very well & I appreciate him greatly! More

MY AWESOME GUY!!!!! Honest and OH SO REAL! I refuse to do business with anyone else. Chris knows me so well.....it’s because he cares that I get the vehicle I ask for. I Honest and OH SO REAL! I refuse to do business with anyone else. Chris knows me so well.....it’s because he cares that I get the vehicle I ask for. I so appreciate this guy. He has a gift for numbers in this work that he does. I have been his customer for over 6/7 years..... and My husband and I will continue staying right there with him in doing car business. I stop doing business with men quite some time ago until I met Chris. He is truley.... GOD Sent! Love you Chris! And again .......Thank you! More

I just leased my Ram 1500 from Bill Reed He is by far the best sales person I’ve leased with yet. I will recommend Bill to all my friends and associates Thanks again Bill T.N. best sales person I’ve leased with yet. I will recommend Bill to all my friends and associates Thanks again Bill T.N. More

Oil Change/Tire Rotation on Jeep Cherokee Took my 2019 Jeep Cherokee for its first oil change and tire rotation on December 28. Emily, in the service area, was friendly and helpful getting th Took my 2019 Jeep Cherokee for its first oil change and tire rotation on December 28. Emily, in the service area, was friendly and helpful getting things in order. It took about a hour for the work to be done. I was very pleased with the prompt service. My only suggestion would be to offer a complimentary car wash, regardless of the vehicle is in need of it. I'll be back in the future for any vehicle service needs. More

Chris Demartino was AWESOME! I would strongly recommend seeing Chris Demartino. I had to get out of my old lease due to mileage and also needed a larger car. I never thought it wa I would strongly recommend seeing Chris Demartino. I had to get out of my old lease due to mileage and also needed a larger car. I never thought it was possible but Chris was able to keep my payments the same and get me out of the lease. He also made sure I got the right vehicle for my family and not stuck in another bad lease. GO SEE CHRIS! More

Chris DeMartino went above and beyond to ensure I drove away happy and with my new family car! As a younger customer he gave great advice and knowledge to help me make the best decisions. to ensure I drove away happy and with my new family car! As a younger customer he gave great advice and knowledge to help me make the best decisions. He also got me the most money for my trade in. Overall, it was a great and easy experience, along with many laughs. Chris is a wonderful salesman and I would recommend him to anyone ! More

Jim is awesome Jim Colbeck did a great job getting my new truck for my business. Evrerything was fast and smooth. I highly recommend anybody to work with Jim. Jim Colbeck did a great job getting my new truck for my business. Evrerything was fast and smooth. I highly recommend anybody to work with Jim. More

Zero Communication! First review I have done in my life...Vehicle was serviced for a week yet the problem was not fixed properly. The service tech never returned my call First review I have done in my life...Vehicle was serviced for a week yet the problem was not fixed properly. The service tech never returned my calls. Finally I told them I needed my vehicle by the end of the day and they told me it was fixed...but it was not. This is the second time I have returned it to solve the issue and still no end in sight. There is no communication regarding the work. Every phone call I make they claim they are going to call me right back....that was last Thursday and now its Tuesday! I physically went to the dealer and they pulled it into to be fixed for the first time in over a week!! I feel like my car is being held hostage!! More

8 weeks to do a tune up and airbag recall no words can explain how unprofessional this dealer is. They make a horrible name for the FCA company. FCA should not allow their brand to be ruined no words can explain how unprofessional this dealer is. They make a horrible name for the FCA company. FCA should not allow their brand to be ruined by such a place. More