Sterling Heights Dodge Chrysler Jeep Ram

i was greeted at the front door by Chris Dematino. I explained i was there to possibly turn in my lease and lease a new vehicle. Chris said he could help me.. from then on he took care of my old lease explained i was there to possibly turn in my lease and lease a new vehicle. Chris said he could help me.. from then on he took care of my old lease and got me into new lease, and lowered my lease payment. When he delivered the new vehicle he took the time to explain all the options and even set some the options up. i felt very comfortable with Chris he .is very knowledgeable about the products that where available to me. i would highly recommend him to anyone looking for a new or used vehicle More

Always a Great experience working with Keith Forbes. Very professional, personable, patient & goes the extra mile to insure an Awesome smooth transition into your new car! Very professional, personable, patient & goes the extra mile to insure an Awesome smooth transition into your new car! More

Chris DeMartino was one of the best sales person I've ever dealt with. He made my leasing process flow so easy and smooth. Answered all my questions and went above and beyond to get me the exact deal I w ever dealt with. He made my leasing process flow so easy and smooth. Answered all my questions and went above and beyond to get me the exact deal I was looking for! So glad I went into his location and met him. I will be going to him from here on forward. Highly recommend! You won't be disappointed. More

Keith Forbes was a very helpful sales person took time to show me how every thing worked in the van and to help with the app need more like him show me how every thing worked in the van and to help with the app need more like him More

I took my recently reaired truck back because the exhaust manifold started to leak again and they tell me they cant hear it THATS CRAZY!! manifold started to leak again and they tell me they cant hear it THATS CRAZY!! More

Awesome experience! Keith Forbes was a very honest, low pressure guy. I feel he got me the best deal. I will return to him when this lease is up. pressure guy. I feel he got me the best deal. I will return to him when this lease is up. More

I had a horrible experience with the used side of this dealership. My daughter who has been saving all of her money for her first car found a used Honda at this dealership. We test drove it and she real dealership. My daughter who has been saving all of her money for her first car found a used Honda at this dealership. We test drove it and she really liked it. Car fax looked good and Kevin Derby ensured it was a good safe car and since he has kids of his own would never want to sell something that didn't drive safely. We asked about getting the car locks fixed and was told we could split it and they would take care of it. After a week or so owning the car we called to see when the parts would be in. They hadn't been ordered and it was going to take weeks to get. This is weird because I could get the parts at O'Reiley's. Then about a week ago, after having the car for about 1 month, it doesn't start. I contact Kevin and he tells me to go to an Auto shop. This was not their issue. I have called and emailed and no response from the dealer. My wife called and said she was interested in buying a car and within minutes she received a call back. This is horrible customer service. Even if they wouldn't help fix the car, a call back would have been nice. I would never purchase another car from this dealer and would advise everyone to avoid them. Now I have to get work done on a car that we have had for a month that my daughter put all of her money into and was inspected by their certified auto shop. Thanks for nothing. More

Chris DeMartino went above and beyond for me. He's knowledgable about the products he sells as well as the service department at the dealership. He quickly resolved any issues that came up. He has mad knowledgable about the products he sells as well as the service department at the dealership. He quickly resolved any issues that came up. He has made a loyal customer out of me! More

Keith was professional as always and answered all my concerns. Keith has sold my Family a few vehicles and they are all very satisfied.he is very knowledgeable about all the product's, and FCA has great concerns. Keith has sold my Family a few vehicles and they are all very satisfied.he is very knowledgeable about all the product's, and FCA has great employee. More

Chris D. was very friendly and professional. He explained and showed me the new options my 2020 Pacifica had that the 2018 didn't. This is my second time working with Chris and I am very happy wit explained and showed me the new options my 2020 Pacifica had that the 2018 didn't. This is my second time working with Chris and I am very happy with him. I'll be back to see him again when this lease is up. More