Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,112 reviews
10/10 I just picked up my jeep before the weekend, and 10/10 I just picked up my jeep before the weekend, and it's a blast to drive. I had high expectations since I've wanted one for so long. Chris made 10/10 I just picked up my jeep before the weekend, and it's a blast to drive. I had high expectations since I've wanted one for so long. Chris made it really easy to get into one. I appreciate that he was open to all forms of communication, whether it was email, phone, or even text messages. It was really easy to get information back and fourth. That's really important when waiting for a build to complete. He made sure I knew what the status was, knew what to expect, and got all the paper work ready for when it was done. I look forward to working with him now that I'm finally in the Jeep club. More
Chris DeMartino is a great salesman. His knowledge of all the makes and models is superb. This was the second vehicle I bought in four month from him and I would buy another one. I would also refer my family the makes and models is superb. This was the second vehicle I bought in four month from him and I would buy another one. I would also refer my family and friends to him. More
I have had 2 poor experiences at this dealer and both happened when the negotiations start. I will be talking about the second. I went there looking to buy an over fair priced car (NADA and KBB used day happened when the negotiations start. I will be talking about the second. I went there looking to buy an over fair priced car (NADA and KBB used day of) and trade mine in for it. Super friendly at start. Uneasy when I started showing I have done extensive research and knew exactly what I wanted. Vehicle had many service lights on and wasn't told until I opened the door of Vehicle. Oh yeah this vehicle hasn't been serviced yet but will be. A little skeptical but continued to drive off lot for test drive. Got back and said I'd be interested to put a deposit down to ensure it get serviced now but first let's talk prices. This is where everything went south and attitudes completely changed. I tried negotiating down to a good price on the car but they would not budge from their over fair price. Then I brought in that I'm trading and had appraisal (which I had already had it done before I got there so I knew what to get for it on top of NADA and KBB comparison day of) done right there. They told me my GOOD TO VERY GOOD CONDITION vehicle was in POOR CONDITION and offered me 3 grand less than what it is worth for trade value. They would also not budge on that. I HIGHLY RECOMMEND THAT YOU DO NOT USE THIS USED CAR DEALERSHIP!!! Instead of making 4k off of me they were trying to make 8-10k off of me and literally let me walk. By the end I was pissed More
I always go straight to Keith Forbes when I need a vehicle. This Compass is the 5th lease I have gone to him for. My late husband purchased 2 Ram trucks from him. I don’t deal with anyone else. vehicle. This Compass is the 5th lease I have gone to him for. My late husband purchased 2 Ram trucks from him. I don’t deal with anyone else. More
Best choice I’ve made in years .. WAS GOIN TO SEE... Keith Forbes at SterlinHgtsDodge! Lord I’ve never got a new truck so easy ... and they didn’t have Wht I wanted so .. WE BUILT IT .. HOW EXCITING.. h Keith Forbes at SterlinHgtsDodge! Lord I’ve never got a new truck so easy ... and they didn’t have Wht I wanted so .. WE BUILT IT .. HOW EXCITING.. he gave me an experience I’ll never forget !! I won’t buy a vehicle from no other place ..JUST ... STERLINHGTSDODGE !! More
I've been working with Bill since 2015, this will be my third vehicle I purchased from him. I called him up a month ago and said I was ready for a new beauty. He came through once again. He knew what I was third vehicle I purchased from him. I called him up a month ago and said I was ready for a new beauty. He came through once again. He knew what I was looking for and the style that I would love. It has always been a pleasure working with Bill. He has a sense of humor, very pleasant and he works with you. I couldn't be happier with the selection of vehicles I've gotten with dealing with him, the experience and patience. I will be going to him for my vehicles every time. If you're looking for a great dealer, Bill is the my first choice, make him yours, you will be happy you did. More
I had a very positive experience at Sterling Heights Dodge with my sales person, Chris De Martino. He was very informative and knowledgeable, able to answer all my questions about the car I was interes Dodge with my sales person, Chris De Martino. He was very informative and knowledgeable, able to answer all my questions about the car I was interested. This is the second vehicle I have leased with Chris. When this car comes to term I will go back to him for my next one. Great job Chris!!!!! I have recommend him to my family and friends. More
Worked remotely from a few hundred miles away. Chris was incredibly professional, helpful, and communication was on par with some of the greatest sales people I’ve ever met. I hope for my next vehicle he’s incredibly professional, helpful, and communication was on par with some of the greatest sales people I’ve ever met. I hope for my next vehicle he’s still working. More
1. A phenomenal salesman2. Truly customer oriented3. 1. A phenomenal salesman 2. Truly customer oriented 3. Addressed questions/ concerns over and above what I expect. I will always recomme 1. A phenomenal salesman 2. Truly customer oriented 3. Addressed questions/ concerns over and above what I expect. I will always recommend him to friends and family. More
This was by far the best experience at a car dealership I’ve ever had! Mr. Forbes was very friendly and very personable! I highly recommend this dealership. I’ve ever had! Mr. Forbes was very friendly and very personable! I highly recommend this dealership. More