
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Denise over promised and under delivered. “Easy peasy” is what she said when i wanted to buy my lease, she said she will call Chrysler Capital and then “ you come tomorrow you sign and in 30 days we get the what she said when i wanted to buy my lease, she said she will call Chrysler Capital and then “ you come tomorrow you sign and in 30 days we get the title and the car is yours”, it’s been a week! she is hard to get a hold on, I have to call her phone so many times I memorized it. Her demeanor is trashy and so her way of treating people and communicating, I should say not communicating with the clients. More
Chris was my sales person and I would recommend him to my friends anytime. Square dealing man. friends anytime. Square dealing man. More
Chris DeMartino personally tended my purchase of a 2021 Jeep Grand Cherokee L Summit, got me a great deal, only time I've walked out feeling GOOD about the deal after a car purchase! Everyone else that hel Jeep Grand Cherokee L Summit, got me a great deal, only time I've walked out feeling GOOD about the deal after a car purchase! Everyone else that helped with the process was friendly, and they all have a great sense of humor too! More
Bought a Jeep Grand Cherokee L from this dealer 4 months ago, its been the best car purchase ive ever made. I drive about 600 miles a week and wanted something reliable and stylish. Zack Zindani is an hones ago, its been the best car purchase ive ever made. I drive about 600 miles a week and wanted something reliable and stylish. Zack Zindani is an honest and professional salesman who sell cars for excellent prices. Best deal in 200 miles. I will be back in a year when my daughter turns 16! More
10/10 I just picked up my jeep before the weekend, and 10/10 I just picked up my jeep before the weekend, and it's a blast to drive. I had high expectations since I've wanted one for so long. Chris made 10/10 I just picked up my jeep before the weekend, and it's a blast to drive. I had high expectations since I've wanted one for so long. Chris made it really easy to get into one. I appreciate that he was open to all forms of communication, whether it was email, phone, or even text messages. It was really easy to get information back and fourth. That's really important when waiting for a build to complete. He made sure I knew what the status was, knew what to expect, and got all the paper work ready for when it was done. I look forward to working with him now that I'm finally in the Jeep club. More
Chris DeMartino is a great salesman. His knowledge of all the makes and models is superb. This was the second vehicle I bought in four month from him and I would buy another one. I would also refer my family the makes and models is superb. This was the second vehicle I bought in four month from him and I would buy another one. I would also refer my family and friends to him. More
I have had 2 poor experiences at this dealer and both happened when the negotiations start. I will be talking about the second. I went there looking to buy an over fair priced car (NADA and KBB used day happened when the negotiations start. I will be talking about the second. I went there looking to buy an over fair priced car (NADA and KBB used day of) and trade mine in for it. Super friendly at start. Uneasy when I started showing I have done extensive research and knew exactly what I wanted. Vehicle had many service lights on and wasn't told until I opened the door of Vehicle. Oh yeah this vehicle hasn't been serviced yet but will be. A little skeptical but continued to drive off lot for test drive. Got back and said I'd be interested to put a deposit down to ensure it get serviced now but first let's talk prices. This is where everything went south and attitudes completely changed. I tried negotiating down to a good price on the car but they would not budge from their over fair price. Then I brought in that I'm trading and had appraisal (which I had already had it done before I got there so I knew what to get for it on top of NADA and KBB comparison day of) done right there. They told me my GOOD TO VERY GOOD CONDITION vehicle was in POOR CONDITION and offered me 3 grand less than what it is worth for trade value. They would also not budge on that. I HIGHLY RECOMMEND THAT YOU DO NOT USE THIS USED CAR DEALERSHIP!!! Instead of making 4k off of me they were trying to make 8-10k off of me and literally let me walk. By the end I was pissed More
I always go straight to Keith Forbes when I need a vehicle. This Compass is the 5th lease I have gone to him for. My late husband purchased 2 Ram trucks from him. I don’t deal with anyone else. vehicle. This Compass is the 5th lease I have gone to him for. My late husband purchased 2 Ram trucks from him. I don’t deal with anyone else. More
Best choice I’ve made in years .. WAS GOIN TO SEE... Keith Forbes at SterlinHgtsDodge! Lord I’ve never got a new truck so easy ... and they didn’t have Wht I wanted so .. WE BUILT IT .. HOW EXCITING.. h Keith Forbes at SterlinHgtsDodge! Lord I’ve never got a new truck so easy ... and they didn’t have Wht I wanted so .. WE BUILT IT .. HOW EXCITING.. he gave me an experience I’ll never forget !! I won’t buy a vehicle from no other place ..JUST ... STERLINHGTSDODGE !! More
I've been working with Bill since 2015, this will be my third vehicle I purchased from him. I called him up a month ago and said I was ready for a new beauty. He came through once again. He knew what I was third vehicle I purchased from him. I called him up a month ago and said I was ready for a new beauty. He came through once again. He knew what I was looking for and the style that I would love. It has always been a pleasure working with Bill. He has a sense of humor, very pleasant and he works with you. I couldn't be happier with the selection of vehicles I've gotten with dealing with him, the experience and patience. I will be going to him for my vehicles every time. If you're looking for a great dealer, Bill is the my first choice, make him yours, you will be happy you did. More