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Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
1,115 Reviews
Located in Sterling Heights, Michigan, Sterling Heights Dodge Chrysler Jeep Ram is proud to be your local, full service automotive dealership. With our extensive selection of new and used vehicles, we have something to satisfy the needs of just about any serious driver. From the sporty Jeep Compass to the powerful Dodge Charger, we’re confident you’ll find what you’re looking for when you come visit our Sterling Heights, MI auto dealership. If you’d like more information about our wide range of auto services, contact us online, give us a call at 586-413-9610, or come see us at 40111 Van Dyke Ave, Sterling Heights, MI 48313 for an exciting test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,115 reviews
February 03, 2009
I purchased a new vehicle using the employee purchase.The arrangement with salesman Jim A. was that the dealership was going to pay off my last lease payment and I could keep the car till turn in date.After arrangement with salesman Jim A. was that the dealership was going to pay off my last lease payment and I could keep the car till turn in date.After 2 weeks of purchase I received a bill from Chysler credit stating I still owed them $78.00...The dealership paid off only 2/3 of my remaining payment.Guess what they said when I informed them of this..."You never said you wanted to keep the car till your end of lease date",PEOPLE BE WARNED,THESE GUYS LOSE ALL SENSE OF HONESTY & INTEGRITY AS SOON AS THE DEAL IS DONE.IF YOU DEAL WITH THEM BE EXTREMELY CAUTIOUS!!! More
by bmw323i
Employees Worked With
Jim addabbo/Don devolder
February 03, 2009
I purchased a new vehicle using the employee purchase.The arrangement with salesman Jim A. was that the dealership was going to pay off my last lease payment and I could keep the car till turn in date.After arrangement with salesman Jim A. was that the dealership was going to pay off my last lease payment and I could keep the car till turn in date.After 2 weeks of purchase I received a bill from Chysler credit stating I still owed them $78.00...The dealership paid off only 2/3 of my remaining payment.Guess what they said when I informed them of this..."You never said you wanted to keep the car till your end of lease date",PEOPLE BE WARNED,THESE GUYS LOSE ALL SENSE OF HONESTY & INTEGRITY AS SOON AS THE DEAL IS DONE.IF YOU DEAL WITH THEM BE EXTREMELY CAUTIOUS!!! More
by bmw323i
Employees Worked With
Jim addabbo/Don devolder
January 10, 2009
they tried to charge me a $100 deductible when it did not apply then they tried to charge me $60 labor on something that was covered under warranty. after fighting with these people about these 2 issues they apply then they tried to charge me $60 labor on something that was covered under warranty. after fighting with these people about these 2 issues they finally agreed i did not owe the money. but i wonder how many people they rob that don't know any better? they fixed an oil leak on my truck that required that they pull the transmission. when i got home i checked the truck for oil leaks that was fine but i noticed a ground strap that goes from the transmission to the under body was torn off instead just taking 1 nut off they tore it off and left it! More
by cliffa
Employees Worked With
karyn kokenos
November 29, 2007
The "Service Director", Don Ross is a raging pitbull with an anger management issue. If you like being screamed at by a bulky guy with anger issues then by all means bring your vahicle here. I will never buy an anger management issue. If you like being screamed at by a bulky guy with anger issues then by all means bring your vahicle here. I will never buy another Dodge or Chrysler product due to the horrable experience I have had at this dealership. More
by jayjay8
Employees Worked With
Don Ross
August 06, 2004
This place has the greatest service pricing I've ever seen and the quality of work is super!!! A++ I would definitely recommend this dealer and have all my maintenance and repair work done there-and i di seen and the quality of work is super!!! A++ I would definitely recommend this dealer and have all my maintenance and repair work done there-and i didn't even buy the car there but I will now. Service is everything! More
by tracypolo
Employees Worked With
Service
