
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very Helpful I knew I was looking for a Jeep, Chuck Prohaska helped me narrow it down, got me a great deal and explained everything about the sale. Even better, he I knew I was looking for a Jeep, Chuck Prohaska helped me narrow it down, got me a great deal and explained everything about the sale. Even better, he explained how the radio worked, helped me hook up my phone and walked me through how to work everything else on my Jeep. More
Great experience! This was my first time leasing a car which can be a little overwhelming but thanks to Keith and the staff at the dealership they made it a great expe This was my first time leasing a car which can be a little overwhelming but thanks to Keith and the staff at the dealership they made it a great experience. Keith answered all my questions and found me the best deal that fit my budget. He goes above and beyond for his clients and treats them like family. Even after you purchase your car you aren't forgotten about, you get follow up phone calls and emails to make sure you have the best experience! I couldn't of asked for a better experience and I have recommended him to all my friends. So if you are looking to lease or purchase Keith is your guy!!! More
Quick and easy I was looking for a new Jeep Renegade. I knew what I wanted and what I wanted to pay. I spoke with a number of dealerships. At this particular dealers I was looking for a new Jeep Renegade. I knew what I wanted and what I wanted to pay. I spoke with a number of dealerships. At this particular dealership, I spoke with Richard Everaert, told him what I wanted, what possible discounts I may have and what I wanted to pay. He got back to me in an hour with exactly what I asked for. I didn't have to haggle or spend days. From the time I started my search to the time I picked up my car, it was four days. Being busy, I really appreciated that and the service. More
Great Ron was so helpful I couldnt have asked for a better car salesman. He is honest about everything and has the answers to all your questions. This was m Ron was so helpful I couldnt have asked for a better car salesman. He is honest about everything and has the answers to all your questions. This was my first car buying experience and i couldnt have went to a better car dealership. I highly recommend everyone to visit this dealership when shopping for a new (or used) vehicle. More
Customer service in Service Dept is non exisitent When I bought my car from Sterling Heights Dodge the experience was excellent. Who doesn't like getting a new car? When I purchased my car I also bo When I bought my car from Sterling Heights Dodge the experience was excellent. Who doesn't like getting a new car? When I purchased my car I also bought an extended warranty for 999,999 miles. If anything goes wrong with my vehicle it is serviced for $150 deductible. Sounds great right? I was one of the first people to have the issue with the car would stall while driving. It took Sterling Heights Dodge nine visits to get the issue resolved. Now that's not nine days that's nine visits at 2 to 3 days per visit. It ended up being a $95 part. The ERG valve. Every time I visit Sterling Heights Dodge and my cars with them for at least 2 to 3 days...forcing me to Rent-A-Car. Now it's in for an overheated thermostat in my driver side automatic door is not working. This time it looks like it'll be over a week. I can't help but think that because I have a warranty I am placed on the on the bottom of the priority list. I always have to call to find out what's going on with my car. Today I waited for over two hours for an update on my car and finally when I did call back I was put on hold on and off for 45 minutes to be told that my car was still be possibly another 2 to 3 days yes it's already been three days. Please do not allow them to tell you that they are super busy because this is a perpetual problem for them. You would think that if they had this many people overflowing and meeting service that they would add additional staff and even extend their facility if need be. I am very disappointed with Sterling Heights Dodge. More
leasing a jeep I would recommend this dealership and its salesman Rich Everaert to any of my friends. He was every helpful, friendly and knew his product, a good sa I would recommend this dealership and its salesman Rich Everaert to any of my friends. He was every helpful, friendly and knew his product, a good salesman. More

The Sterling Heights Dodge Experience My experience at Sterling Heights Dodge was very satisfying. Friendly, understandind and accommodating to my specifics in what I was looking for. I'd My experience at Sterling Heights Dodge was very satisfying. Friendly, understandind and accommodating to my specifics in what I was looking for. I'd Definitely recommend them. More
Best Customer Service in the industry Alix and S.H. Dodge have helped my wife and I into several vehicles over the last few years. I wouldn't go anywhere else now. Alix is dependable and Alix and S.H. Dodge have helped my wife and I into several vehicles over the last few years. I wouldn't go anywhere else now. Alix is dependable and honest, and keeps her customers interests her #1 priority. More
Amazing and HONEST! Great dealership! Honest sales people. I was only looking for a "cheapy" back up car and never once did they try to talk me into something more. I tol Great dealership! Honest sales people. I was only looking for a "cheapy" back up car and never once did they try to talk me into something more. I told them my budget, they showed me the cars in that range and that was is! No hassle, no BS! Also got a follow up hand written thank you card, which is rare now a days! I will ONLY be using this dealership in the future. Alix is the best!! More
Amazing!! I have been to a few dealers and gone through quite a few vehicles. My last 4 have been here. They don't waste time if I'm in a hurry, then don't rush I have been to a few dealers and gone through quite a few vehicles. My last 4 have been here. They don't waste time if I'm in a hurry, then don't rush me if I have questions. They are very knowledgeable in what they have and I honestly can't imagine going anywhere else. Alixandrya got me what I wanted every time! Thanks for all you do! More