
Sterling Heights Dodge Chrysler Jeep Ram
Sterling Heights, MI
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Outstanding service The check engine light on my car was on, a day before leaving on a trip. I called the service department and Sal checked it out as soon as I arrived. The check engine light on my car was on, a day before leaving on a trip. I called the service department and Sal checked it out as soon as I arrived. Keith Forbes is my salesman. Keith is very knowledgeable about his product and there is zero pressure to purchase. He gets to know you and truly wants you to get the car that is best for you. He doesn't try to sell you something else. Keith will make you feel comfortable that he really does give you the best price. More
My visit to the dealership The sales staff were very professional. Exceptionally good was Mr. Michael Manzo who help in every aspect of my visit. i alsop liked the cleanliness o The sales staff were very professional. Exceptionally good was Mr. Michael Manzo who help in every aspect of my visit. i alsop liked the cleanliness of the dealersnhip. More
Great Service They were really busy but Rich took the time to make sure I was helped. He listened to my needs and wants. He made the lease procedure go seamless and They were really busy but Rich took the time to make sure I was helped. He listened to my needs and wants. He made the lease procedure go seamless and spent time with me to make sure I understood my new car. I was a great experience. I had been to 5 other dealerships looking at various models and their service was nothing compared to the service I received from Rich. More
Oil change I had scheduled an appointment for an oil change. After waiting an hour and a half I went to ask if the car would be ready soon. A problem had come I had scheduled an appointment for an oil change. After waiting an hour and a half I went to ask if the car would be ready soon. A problem had come up with a part being stripped and needed to be replaced. The part was not available and had to be picked up from another location. I was very frustrated with how long this was taking and the manager had came up to me and helped with the issue. He was very professional and nice at all times, even when I may have been difficult towards them. He made an effort to make things better. Thanks for taking the time and effort to make it right. More
Effective Emplyees are attentive. Alixandrya Barone was friendly and diligent to complete the car purchase. Walked us through all step of process. Took time to Emplyees are attentive. Alixandrya Barone was friendly and diligent to complete the car purchase. Walked us through all step of process. Took time to get good finance rate. More
Expedient quality service Based on a disussion at the beach with one of the dealer managers (Denny), I asked to be called the next week for a Jeep purchase. Alix, "The Jeep Gir Based on a disussion at the beach with one of the dealer managers (Denny), I asked to be called the next week for a Jeep purchase. Alix, "The Jeep Girl" called me right away. I told her what I wanted, and by Friday I was picking up my customized Jeep. She scheduled me to arrive and within 1/2 hr I was out the door with keys in hand. Because of Denny and Alix's awesome service, attitude, and profesionalism I will refer all of my friends and family to them.... and will be calling on them in a year or so for my Hellcat ;-) More
Very easy! No pressure! Keith Forbes was our salesman. He made buying a car very easy and was a pleasure to deal with. Most importantly he was not pushy at all but he got the Keith Forbes was our salesman. He made buying a car very easy and was a pleasure to deal with. Most importantly he was not pushy at all but he got the job done! I will recommend him to everyone I know! We were very happy with his service. More
GREAT COSTUMER SERVICE KEITH WAS GREAT FOUND EVERY WAY POSSIBLE TO SATISFY OUR NEEDS VERY THOUGHTFUL AND NOT PUSHY HE EXPLAINED EVERYTHING TO ME THAT I NEED ED TO KNOW KEITH WAS GREAT FOUND EVERY WAY POSSIBLE TO SATISFY OUR NEEDS VERY THOUGHTFUL AND NOT PUSHY HE EXPLAINED EVERYTHING TO ME THAT I NEED ED TO KNOW ABOUT THE DODGE JOURNEY AND I WOULD VERY DIFFINATE GO BACK THERE More
Quick to drive off lot. Keith was a great salesman ,fast and great to get me into my new 1500 ram in just 2 short visits. Hooray. Enjoyed all the help to get me on my way out Keith was a great salesman ,fast and great to get me into my new 1500 ram in just 2 short visits. Hooray. Enjoyed all the help to get me on my way out the door. More
Great Experience! Mike Akrawi truly went above and beyond to meet my expectations for leasing a vehicle. I was extremely pleased with his product knowledge and professi Mike Akrawi truly went above and beyond to meet my expectations for leasing a vehicle. I was extremely pleased with his product knowledge and professionalism. While most people typically dread the process of leasing/buying a vehicle, Mike made it easy because he has such comprehensive knowledge of the vehicles, standard and optional equipment, and so on. He made this a very easy process with no hassle and no pressure. He really made it a great experience when he went out of his way to explain every single feature of the car to me, even going as far as connecting my phone to the Bluetooth feature. I am looking forward to working with Mike again in the future and I will HIGHLY recommend him to my family and friends. Thank you Mike!! More