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Sterling BMW

Newport Beach, CA

4.2
357 Reviews

3000 W Coast Hwy

Newport Beach, CA

92663

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Showing 357 reviews

February 04, 2021

Even with the situation the way it is this BMW site is always good. Kristie in Service is always on top of things and communicates well. More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Endicott
February 01, 2021

Outstanding customer service! Kristie kept me informed with every issue. Sterling provided a brand new loaner car for me while my car was being serviced. More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie.
February 01, 2021

I receive excellent service at this dealership. Staff are extremely friendly and strive to give excellent service in a timely fashion to all of your needs and concerns. More

by lhs
Recommend Dealer
Yes
Employees Worked With
Kristie, Brent, Andrew, Steve
February 01, 2021

All around, I always have the best customer service and best experience at Sterling! It’s a priceless feeling knowing you’re being taken good care of, getting the best price, service and all with a smile. More

by KatieFlores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Dayyat
January 31, 2021

These guys do an excellent job. Terry and Justin with the leasing team are great! I love working with them. This is now my second car with this dealership and am very happy! Thanks guys! More

by Branman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Justin
January 29, 2021

Jes has been very pleasant and professional to work with. I was not planning on taking a new car home when I came in, but Jes made it happen More

by Bhnish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes
January 22, 2021

I use my local dealer, Sterling BMW to maintain my vehicle. There are no surprises and the work is performed professionally and on schedule. They’re good work enhances the BMW brand and explains w More

by rjnwmill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Yorba
January 16, 2021

Frank was very impressed and helpful sales man professional in his job.good luck Frank and have successful features, thank you for all your help. More

by R.talebi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
January 14, 2021

John Drake was excellent with his knowledge of the 3 series I wanted. He followed my order all the way to final delivery Fantastic job More

by bjcdesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in finance and John Drake
January 14, 2021

Tony was very communicative, he explained in detail what repairs were being performed. Vehicle repairs were completed on time as promised. I wouldn’t hesitate to go back. More

by Ksuttonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardenas
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