Sterling BMW
Newport Beach, CA
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Overall was a nice experience Irvin did a good job of getting me a car, was relatively quick and did what he could to make sure I was comfortable while I was there getting me a car, was relatively quick and did what he could to make sure I was comfortable while I was there More
Very professional staff and knowledgeable technicians. Kristie is a remarkable service adviser and always keeping me informed with the progress and status on my vehicle. Kristie is a remarkable service adviser and always keeping me informed with the progress and status on my vehicle. More
Quality service every time.Professional friendly Quality service every time. Professional friendly staff. Got the job done right and quickly! Clean facility Fourth vehicle we bought from Sterlin Quality service every time. Professional friendly staff. Got the job done right and quickly! Clean facility Fourth vehicle we bought from Sterling- no doubt that we will buy another there More
Having a reservation was nice. The service was prompt and complete and we have no complaints. Nice loaner car. Will use again fir our next service. complete and we have no complaints. Nice loaner car. Will use again fir our next service. More
The Kristie and the service team constantly deliver stellar service and support!! As a result I leased 1 vehicle and purchased two more from this dealership!!! stellar service and support!! As a result I leased 1 vehicle and purchased two more from this dealership!!! More
The exceptional customer service exhibited by Jes Gruber contributed to our purchase of the new vehicle. Jes did something that most sales folks forget to do - listen to the customer. Once the order was p contributed to our purchase of the new vehicle. Jes did something that most sales folks forget to do - listen to the customer. Once the order was placed he kept us updated regularly of the build and coordinated the sales process superbly from start to finish. While we know that the car is pretty amazing, we really got lucky having a sales representative with such professionalism. I would return to Sterling without any hesitation for future purchases as Jes delivered on his word and that of Sterling. More
Thorough and friendly and professional. The salesman and finance gentlemen were both amazing. They made the entire process smooth and quick. I appreciate the professionalism. Thank you finance gentlemen were both amazing. They made the entire process smooth and quick. I appreciate the professionalism. Thank you More
Mr. Evan Olson of Sterling BMW was an excellent Sales person in handling our transaction. After the sale he continued providing great customer service addressing our post questions! person in handling our transaction. After the sale he continued providing great customer service addressing our post questions! More
I have used Sterling for years. They are great. I have bought numerous cars from Crevier over the years, they don’t hold a candle to Sterling. I have also dealt with Kristi for a long time,she is great. bought numerous cars from Crevier over the years, they don’t hold a candle to Sterling. I have also dealt with Kristi for a long time,she is great. More