Sterling BMW

Stephen Caraway and Sean Hoffman were a great team of salesmen. They were very patience, professional, service oriented and did not waste my time. There was no pressure and he did not hassle me or b salesmen. They were very patience, professional, service oriented and did not waste my time. There was no pressure and he did not hassle me or bring in 3 additional sales people to make a deal. Both were very knowledgable of the product and worked to provide me with a car to fit my needs as well the best deal possible. I would definitely refer family and friend to Stephen, Sean and Sterling BMW. More

I Leased a brand new BMW 640i grand coupe on May 24th 2013, on June 20th as I was driving on the freeway the sunroof popped (very lucky I did not lose control of the car) we called Sterling BMW in Newpor 2013, on June 20th as I was driving on the freeway the sunroof popped (very lucky I did not lose control of the car) we called Sterling BMW in Newport beach California where we got the car from they gave us a rental to this date which is July 25th I have not been able to get any answers from the dealer and no return phone calls from their service supervisor Tony. Found out today finally (had to go to the showroom) that they do not know how to fix the car and have no dates when, I believe under the Lemon Law BMW needs to give us a new car right away, BMW is very lucky that I did not lose control of the car did not hurt anybody or myself and BMW needs to step up and take care of this situation right away. But away I had three BMW 750iL in past with no issues so I am very surprised with the treatment I have so far received from Sterling BMW , if you are interested I have more about how they fired the salesperson that sold us the car to cover their own skin. Very disappointed long term customer, no one from Sterling BMW will call you back Tony Cardenas, Steve Army, Doug Janco. More

I have always been a BMW fan. With that said, when it came time for me to get a new car, I was getting the itch to try something else, such as an Aston Martin Vantage (I really love Aston's) as a daily d came time for me to get a new car, I was getting the itch to try something else, such as an Aston Martin Vantage (I really love Aston's) as a daily driver. I do feel an obligation to always look at BMWs, as I have been driving and loving them for nearly 20 years. Further they are great daily driving cars. After going to a terrible BMW dealer-- which was highly recommended to me-- I was basically done with BMW and ready to go by my Aston Martin. My wife, however, wanted me to get a sensible car and suggested that we go to another BMW dealer. I think I might have gotten lucky, but when we pulled into Sterling's parking lot, I thought I was going to be leaving with a BMW. They had their monthly BBQ so my wife was really happy! We were also assigned Stephan Caraway as our sales consultant and he was nothing short of fabulous. He is a true BMW enthusiast. He and I talked about why I should get an Aston Martin when I am young. My wife did not enjoy it, especially as a daily driving car-- it could be my fun car but not a daily car. We went up to look at the BMW 335s and while none of them were what I wanted, my wife and I saw the most beautiful dark blue-- my favorite car color. It was carbon black metallic. Stephan started talking about all the great things about the car and while I was listening, I was lusting over this car. It is sexy, and fast, and it drove like a dream. In fact, I wonder if that I was Stephan's grand plan and it worked. While the car was certainly more than I intended to spend, I was in love with it. And Stephan was able to make the car make sense for us. Since then he has been a true professional. More

I just leased a 750i through Stephan and Sean. They did an amazing job. Stephan has impeccable integrity and professionalism as the price that he quoted me on the phone was the price that I paid in the fi an amazing job. Stephan has impeccable integrity and professionalism as the price that he quoted me on the phone was the price that I paid in the finance department (minus some changes that I created). They had the car I wanted and had me in and out within 90 minutes or so. Go see Stephan and Sean - Steve Sheldon NB Resident More

An overall exceptional car bvuying experience. Knowledgeable sales persons, no pressure to buy and interested in the customer. I highly recommend these folks and the dealership. Knowledgeable sales persons, no pressure to buy and interested in the customer. I highly recommend these folks and the dealership. More

I am compelled to let folks know how happy I am with the staff and excellent service at this dealership. I purchased a CPO BMW almost two years ago. The purchase itself was a terrific experience. In fact, I staff and excellent service at this dealership. I purchased a CPO BMW almost two years ago. The purchase itself was a terrific experience. In fact, I purchased from Sterling because I did not get the hard sell or games I was subjected to while shopping other local BMW dealers. Plus, I got a very good deal! Since the purchase, I have had my car in for routine maintenance, minor body work after I'd been backed into, a recent full detail, and now tire repair. (I recommend anyone who buys a BMW from any dealer also buy the tire warranty/insurance.) Everyone is extremely friendly, intelligent, and efficient. Loan cars are provided without any problem and my car is clean when I pick it up. Costs have been quite minimal if not covered by warranty. I would not buy a car anywhere else. This operation is top notch! More

If you are looking to purchase a BMW this is the dealership to go to. Ask for Thomas. He made the purchase so easy! Great to work with. Stephan also made us feel so welcome and took care of us. Real dealership to go to. Ask for Thomas. He made the purchase so easy! Great to work with. Stephan also made us feel so welcome and took care of us. Really nice and down to earth people. We will recommend Sterling BMW to all our friends and family. We are customers for life! More

I have bought two cars from Sterling and had all of my service performed there. Great service and friendly staff. I highly recommend Sterling for any BMW needs. service performed there. Great service and friendly staff. I highly recommend Sterling for any BMW needs. More

I worked with Justin Dayyat at Sterling BMW and originally just called on the phone. Buying this car (2013 BMW 328IC) was about as easy and hassle free as it can get! I virtually bought this car originally just called on the phone. Buying this car (2013 BMW 328IC) was about as easy and hassle free as it can get! I virtually bought this car over the internet. I told him what I was looking for and he sent me about 4 cars that met my specifications. He then priced it several thousands cheaper than the competition. He delivered on everything he said -- I went in met with him and drove home in less than an hour. There was no pressure on purchasing anything else and the deal was "the deal." The service at Sterling is EXCELLENT -- I left my car there and was given a loaner. I could not conveniently get back and they drove my car to me to change out after service. They will get ALL my future business and I already sent by daughter there to buy her car! Arthur Cohen More

Everything about this transaction was great. My previous lease was coming to an end and I received a timely and informative call from John Ditch the sales manager at Sterling BMW. I was not planning on gett lease was coming to an end and I received a timely and informative call from John Ditch the sales manager at Sterling BMW. I was not planning on getting another BMW, however after seeing the new models and walking through the numbers with John it made very practical sense, along with being a great car. John was never once pushy and I never felt like he was being less than 100% honest. The car I ultimately decided I wanted was not on their lot so they did a trade with another dealer. If you are looking for a new BMW, call John. More