Sterling BMW
Newport Beach, CA
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Parts Dept My experience with the Sterling BMW parts department was exceptional. They provided excellent service. The staff was knowledgeable to and easy to wor My experience with the Sterling BMW parts department was exceptional. They provided excellent service. The staff was knowledgeable to and easy to work with. 5 STARS!!! More
Super happy The service department is very helpful and accomidating I really enjoy the friendly people from the greeters to cashier they always have a smile thank The service department is very helpful and accomidating I really enjoy the friendly people from the greeters to cashier they always have a smile thank you sterling More
Excellent Service I received excellent sales service from Justin Dayaat and Ashley in the lease return sales dept. They are a no pressure sales outfit, very professiona I received excellent sales service from Justin Dayaat and Ashley in the lease return sales dept. They are a no pressure sales outfit, very professional and willing to work through all issues. I would definitely go back to them. More
Can this get closer to perfect? From the time I walked in to when I left, the whole experience was wonderful! Ken Babenau is very knowledgeable, an absolute professional. Tha From the time I walked in to when I left, the whole experience was wonderful! Ken Babenau is very knowledgeable, an absolute professional. Thank you KEN!! More
Great honest service I bought a car unseen, out of state over the Internet. I had looked all over the Internet and Sterling BMW had the best deal IN THE NATION! It was a I bought a car unseen, out of state over the Internet. I had looked all over the Internet and Sterling BMW had the best deal IN THE NATION! It was a low mileage BMW Certified car. My sales councilor, BEN KELLER, was not only very knowledgable on his product but extremely honest in all aspects of our dealing. I had many questions and he always promptly returned my phone calls and answered my questions in depth (even after all the papers were signed!). He even called me to see how I liked the car the day after it was delivered. If you appreciate honesty and professionalism, I would highly recommend doing business with BEN KELLER and Sterling BMW. More
Great buying experience for a first time BMW car owner. BMW Sterling gave me the best buying experience. Mike Walters took care of my needs in looking for a great vehicle and have assisted me with answering BMW Sterling gave me the best buying experience. Mike Walters took care of my needs in looking for a great vehicle and have assisted me with answering all of my questions concerning owning my first BMW. As a detail oriented person, Mike assured me that they will take care of my needs after the sale and I bought extra maintenance packages that will make my car ownership cost effective to ensure its great condition. They have treated me very well throughout the sales process and I am sure the after sales service is just the same and hassle free. More
BEST EVER! Ken and Javier made this THE easiest and absolute bEST sales experience I have EVER had! I will highly recommend Sterling BMW to everyone! Ken went Ken and Javier made this THE easiest and absolute bEST sales experience I have EVER had! I will highly recommend Sterling BMW to everyone! Ken went the extra mile for me and made everything perfect. More
Exceptional Customer Service Everyone was so helpful from beginning to purchase end and even follow-up questions. They took the time to answer all questions, no pressure and real Everyone was so helpful from beginning to purchase end and even follow-up questions. They took the time to answer all questions, no pressure and really care about your comfort in making your decision. More
Exceptional Experience Andrew Hirsch connected my iPhone by Bluetooth to the car. He showed me all of the controls and how to work each of them on the steering wheel and on Andrew Hirsch connected my iPhone by Bluetooth to the car. He showed me all of the controls and how to work each of them on the steering wheel and on the controller. After he showed me how to do something, he asked me to do it myself. We did this for several functions; e.g., using voice to input addresses, making calls, getting driving directions, manipulating the GPS map for different views, driving in Sport mode, what the buttons above the radio do and how to input names, phone numbers, addresses, etc. Very helpful. Andrew was competent, professional, courteous and friendly. He was exceptional. More
Fantastic dealership It is a pleasure dealing with this dealership. Chris in the parts department is always courteous and helpful. I highly recommend the dealership to eve It is a pleasure dealing with this dealership. Chris in the parts department is always courteous and helpful. I highly recommend the dealership to everyone. More