Sterling BMW

Always a first class experience This is a great dealership. Every encounter has been a great experience. Always very professional, honest and straightforward. No hassles, hustles or This is a great dealership. Every encounter has been a great experience. Always very professional, honest and straightforward. No hassles, hustles or hard sales. Just first class and businesslike. I very much appreciate their respect for my time. From the sales team to servixe, they are all great. More

Just purchase a used car I recommend Serling BMW for your new or used car purchase. Mike Walters and Ruth Sinfuego provided excellent service and support. Sterling BMW in I recommend Serling BMW for your new or used car purchase. Mike Walters and Ruth Sinfuego provided excellent service and support. Sterling BMW in Newport makes the experience painless. JS More

Routine service Appointment was easy to make. Service process was fast and efficient. I asked for a Sunday pick up and the dealer was able to accommodate my request. Appointment was easy to make. Service process was fast and efficient. I asked for a Sunday pick up and the dealer was able to accommodate my request. I like doing service at this dealership. More

Sterling BMW - The Best Little Dealership on PCH! I highly recommend Sterling BMW; I can't believe I had never heard of this family-owned dealership. Mr. Bill Mc Adam is amazing; he took the stress o I highly recommend Sterling BMW; I can't believe I had never heard of this family-owned dealership. Mr. Bill Mc Adam is amazing; he took the stress out of the car buying process. Ask for him if you are looking to purchase a pre-owned vehicle, he was honest and straightforward without making me feel pressured. Ms. Ruth Sinfuego is awesome, she made the car financing process painless and answered all of my questions; she went above and beyond to make me feel comfortable and explained everything clearly. Both Mr. Bill and Ms. Ruth made my experience the best ever; great customer service. I traded in my Certified Pre-Owned 2010 528i for a Certified Pre-Owned 2015 528i. . . Couldn't be happier. More

WORST DEALERSHIP EVER Was super excited to purchase a BMW i3 and landed at Sterling... IT turned out to be the most disappointing experience. Monday 10/23: came in the d Was super excited to purchase a BMW i3 and landed at Sterling... IT turned out to be the most disappointing experience. Monday 10/23: came in the dealership and talked to Mark Cullinane and discussed our interest with the BMW i3. We made a deal and since we came in late at night my husband and I decided to reschedule and finalize the deal the next day. Tuesday 10/24: came in the dealership and Mark Cullinane walked us over to Ruth Sinfuego (Finance Manager) to finalize paperwork. Ruth Sinfuego created a bill of sale which I was instructed to pick up a cashier's check from my credit union to finalize sale. Went to credit union on Saturday 10/28 morning and picked up a cashier's check to finally seal the deal. My husband and I went to Sterling to drop off the cashier's check and Ruth Sinfuego had me sign all the necessary paperwork to complete the sale. Once signed she tells us that we will NOT be able to bring the new car home until the cashier's check clears ---which means I will leave my trade in and the new vehicle at Sterling's until Thursday 11/3. IN WHAT PLANET DOES THIS MAKE SENSE?! We have been in contact with Sterling for a week and not once they mentioned a 3 day "clearing period" for a cashier's check from a bank! We then went to the credit union and tried to wire transfer the $ to Sterling but Ruth Sinfuego never returned our phone calls on Saturday. She claims that she did not receive a call until 7 pm. The bank closes at 3 pm Saturday so there was no way someone called at 7 pm. DO NOT COME HERE. WE DECIDED TO TAKE OUR BUSINESS TO BMW LONG BEACH.. WE FOUND A BETTER DEAL! THE SAME CAR FOR THE SAME PRICE WITH TONS OF UPGRADES! TRULY A BLESSING THAT WE DID NOT DO BUSINESS WITH STERLING. More

Purchased a Certified Pre owned BMW I traded in my 2008 X3 for a 2017 X3 BMW and was very satisfied with the service at Sterling BMW in Newport Beach. Thanks to Douglas and John in the p I traded in my 2008 X3 for a 2017 X3 BMW and was very satisfied with the service at Sterling BMW in Newport Beach. Thanks to Douglas and John in the pre-owned BMW division More

Love my new X4! Thanks Andre for the great sterling BMW experience! Couldn't be happier! The staff is very helpful and the whole process was very professional and str Thanks Andre for the great sterling BMW experience! Couldn't be happier! The staff is very helpful and the whole process was very professional and streamlined. Thanks to Olin the BMW genius for the great tips and tricks to get the most out of my new ride. More

Great Experience Casey, Ken and Justin were extremely helpful In making this a great car buying experience. Casey had a lot of knowledge of the cars and how the techno Casey, Ken and Justin were extremely helpful In making this a great car buying experience. Casey had a lot of knowledge of the cars and how the technology worked. I'll definitely be back for my next car. More

Excellent sales and prompt services!! I bought my Vehicle from Nick Pin. He was an excellent salesman. I had a no hassle experience at Sterling BMW in Newport Beach. I arranged the entire I bought my Vehicle from Nick Pin. He was an excellent salesman. I had a no hassle experience at Sterling BMW in Newport Beach. I arranged the entire sale via internet sales prior to my arrival. I test drove the car and was offered others to see. They have a huge selection.!! More

Mike was great Very pleasant and friendly staff. Mike made the experience very comfortable for us. I would recommend others in LA to drive the additinal distance to Very pleasant and friendly staff. Mike made the experience very comfortable for us. I would recommend others in LA to drive the additinal distance to Newport Beach. More