Sterling BMW

Service Dept very helpful My service representative (Adam) as well as all other staff members were very courteous and helpful. From the time I arrived at my appointment until I My service representative (Adam) as well as all other staff members were very courteous and helpful. From the time I arrived at my appointment until I left and beyond. Thank you for completing my car in a timely manner as well as relieving me of my concerns. Thanks again. Rebecca Godbehere More

Pre Owned Sales Awesome pre owned sales staff! Especially the Mikes ! Very friendly, and went over and beyond in customer service and friendlyness. Wouldn’t go to Awesome pre owned sales staff! Especially the Mikes ! Very friendly, and went over and beyond in customer service and friendlyness. Wouldn’t go to any other bmw dealership More

Thank you Tony Cardenas once again. The Best !!!!! I bring my BMW for service. Great crew. Also friendly and helpful. Tony Cardenas is very knowledgeable and is very efficient. I would recommend this s I bring my BMW for service. Great crew. Also friendly and helpful. Tony Cardenas is very knowledgeable and is very efficient. I would recommend this service department for top notch service. More

Great customer service. I have been a customer at Sterling BMW since 1990 when they used to be on jamboree. They have always taken care of me and have been very honest and u I have been a customer at Sterling BMW since 1990 when they used to be on jamboree. They have always taken care of me and have been very honest and upfront. More

Ask for Jack Murphy - You won’t regret it I hate car shopping. But Sterling is top-notch and definitely not your typical luxury dealer, and specifically, Jack Murphy. Jack is what all sales I hate car shopping. But Sterling is top-notch and definitely not your typical luxury dealer, and specifically, Jack Murphy. Jack is what all sales staff should aspire to be: attentive, knowledgeable, and focused on making the sales experience transparent, thorough, and you leave knowing you got a great deal. After an initial misunderstanding, Jack and his manager Bob Wilson went above and beyond to make sure my wife and I were not just satisfied, but thrilled with our new car. I highly recommend requesting Jack when you’re browsing. He’s knowledgeable and has a no-pressure, customer centric focus that I wish all sales staff I’ve dealt with at other dealerships had. Thank you again, Jack and Bob. We’ll be seeing you when we’re ready for our next car (and hopefully when we’re in for our next service). More

Olin was amazing! He made the leasing process very easy for me. Great customer service and very efficient with the lease agreement. I was pretty much in and out within He made the leasing process very easy for me. Great customer service and very efficient with the lease agreement. I was pretty much in and out within an hour or two. I will definitely be coming back for my future car needs. More

Outstanding Buying Experience We were interested in a CPO X5. Sterling had a great inventory and the client advisor (Bill Mcadam) was really helpful throughout the whole process We were interested in a CPO X5. Sterling had a great inventory and the client advisor (Bill Mcadam) was really helpful throughout the whole process and helped us find the right vehicle. Sterling was up front from the beginning and provided a comprehensive vehicle history and did a great job prepping the car before putting it on the lot. We would recommend Sterling to friends and family. More

Car repair Brought my car in for my parking assistance and Alex informed me i had a nail in my tire so we had that replaced and he gave USA great deal. Brought my car in for my parking assistance and Alex informed me i had a nail in my tire so we had that replaced and he gave USA great deal. More

Fair Diagnosis I have an older BMW and needed a health check up. They came back with $10,000 worth of repairs. I decided it wasn’t worth that to repair. They gave I have an older BMW and needed a health check up. They came back with $10,000 worth of repairs. I decided it wasn’t worth that to repair. They gave me a loaner car during diagnosis. More

BMW I3 Jack Murphy in sales assisted me with my BMW I3. He had vast knowledge about the car and the new technology BMW has to offer. Jack made my experience Jack Murphy in sales assisted me with my BMW I3. He had vast knowledge about the car and the new technology BMW has to offer. Jack made my experience at Sterling BMW very comfortable and I will certainly return for my next purchase! More