Sterling BMW
Newport Beach, CA
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2 flat tires Our service rep, Kristie Endicott was great,as usual! She is helpful, courteous and professional! The car was ready at the time promised, and having Our service rep, Kristie Endicott was great,as usual! She is helpful, courteous and professional! The car was ready at the time promised, and having a loaner saved my day. More
Great purchasing experience I found a 2015 CPO BMW 335i that I like on the Internet. I contacted the dealer and received a prompt reply. The client advisor provided the informati I found a 2015 CPO BMW 335i that I like on the Internet. I contacted the dealer and received a prompt reply. The client advisor provided the information I needed. Then I made an appointment for a test drive. When I arrived, I was greeted by a friendly and knowledgeable client advisor. He explained the features of the car and then accompanied me out for a test drive. After the test drive, he asked me whether I had other cars that I wanted to check out. I told him that I had a list of cars that I wanted to check out. He was not pushy and did not try to influence my decision. I liked the condition of the car so I decided to buy it. Then we discussed the price and I found out the price was very good because I have done a lot of research on the Internet. After signing the purchase agreement, I was transferred to finance to complete the purchase. The person at finance show me different protection plans but did not try to push. All in all, the entire purchasing experience was a pleasure. More
I come here for the service department because of Kristie 11/10 service Quick and easy on the phone Kristie Edecott is Amazing ! They run their business like a well oiled Machine in there ! I recommend 11/10 service Quick and easy on the phone Kristie Edecott is Amazing ! They run their business like a well oiled Machine in there ! I recommend ONLY going to Sterling More
Routine maintenance Was greeted promptly at my appointment time, kept informed as to vehicle status during the day and work completed ahead of time including complimentar Was greeted promptly at my appointment time, kept informed as to vehicle status during the day and work completed ahead of time including complimentary car wash. More
Easy with good options Great customer service, easy process, good inventory of cars. I have owned several BMw’s And working with a sterling is a great way to go! Great customer service, easy process, good inventory of cars. I have owned several BMw’s And working with a sterling is a great way to go! More
Great service and Kristie is awesome! See above. Even with the construction going on still easy to get in and out of facility. Call Kristie because she is very honest and attentive! See above. Even with the construction going on still easy to get in and out of facility. Call Kristie because she is very honest and attentive! More
Great service Service was completed in a timely manner. All employees I encountered were very nice and helpful. They offer multiple avenues of transportation. All Service was completed in a timely manner. All employees I encountered were very nice and helpful. They offer multiple avenues of transportation. All in all great experience. More
AMAZING! MY SERVICE ADVISOR ADAM SWAVING TREATS ME LIKE FAMILY. HE IS SO ACCOMADATING AND ALWAYS GOES OUT OF HIS WAY TO MAKE SURE THAT I AM SATISFIED. HIGHLY R MY SERVICE ADVISOR ADAM SWAVING TREATS ME LIKE FAMILY. HE IS SO ACCOMADATING AND ALWAYS GOES OUT OF HIS WAY TO MAKE SURE THAT I AM SATISFIED. HIGHLY RECOMEND!!! More
Talk about a Wow factor! Great Service, Everyone is super nice and Friendly. I've been with Sterling close to 20 years. Thank you!! Love my new F90 M5 ane F15 X5. :) Great Service, Everyone is super nice and Friendly. I've been with Sterling close to 20 years. Thank you!! Love my new F90 M5 ane F15 X5. :) More
Very prompt and courteous service. Excellent I took my car for 1200 mile service. The whole process, from booking to taking the car in and delivery was very prompt and professional. Excellent dea I took my car for 1200 mile service. The whole process, from booking to taking the car in and delivery was very prompt and professional. Excellent dealership. More