Sterling BMW

Mike T. , our salesman, was a consummate professional. He kept us informed and made himself available through the entire process. Thank you, Sterling and Mike , our salesman, was a consummate professional. He kept us informed and made himself available through the entire process. Thank you, Sterling and Mike! More

Very pleasant experience I got my tire replaced. Jeff kept me informed along the way because the tires were not in stock. Jeff kept me informed along the way because the tires were not in stock. More

The customer service is a complete joke. Take your car somewhere else. Worst quality of service and slow and entitled attitude. There are a lot of BMWs in the area, so they are busy, but Take your car somewhere else. Worst quality of service and slow and entitled attitude. There are a lot of BMWs in the area, so they are busy, but beyond a convenient location, they have nothing to offer. Poor attitude from the service department and gross incompetence when it comes to fulfilling simple requests. Avoid them. More

At first John, my sales, put a smile on his face……at the end, the smile was in his eyes! end, the smile was in his eyes! More

It was a very good experience. I have been to many car dealers, waiting and haggling over price for hours just to walk away at the end. Sterling BMW is my best so far. Pro: I have been to many car dealers, waiting and haggling over price for hours just to walk away at the end. Sterling BMW is my best so far. Pro: 1. They give me the break down of the total cost of the vehicle that I requested right at the beginning without running around or give me an outrageous estimate price like other car dealers do. This allowed me to know if the vehicle is within my budget and the exact cost for the vehicle out of the door without any surprises. 2. The sale people are really nice and friendly. I felt like I'm talking to a person and not a sale person 3. The negotiation and paper works are really quick 4. My new BMW X2 is awesome and I considered the price to be very reasonable. Con: None. (Maybe more nice cars to choose from.) I'm very happy with the purchase. Thank you More

My second car at this location! Another Wonderful experience!! The entire staff here is amazing!! Alex, David, Macklin, and the all crew at Sterling BMW! You guys ROCK!!! Amazi Another Wonderful experience!! The entire staff here is amazing!! Alex, David, Macklin, and the all crew at Sterling BMW! You guys ROCK!!! Amazing, professional and kind people!! I will keep coming back! Thank you for everything!! More

This was the 5th car I've leased through Sterling BMW. Sales, finance and service have always been excellent. Sales, finance and service have always been excellent. More

Everyone was so helpful and knowledgeable. They were caring and listened to my requests ad questions They were caring and listened to my requests ad questions More

Had a very pleasant experience at this dealership the past few days. I bought a M340i for my son, Mike Teymouri was exceptionally professional and courteous. He along with Manager Mike Reade made this ex past few days. I bought a M340i for my son, Mike Teymouri was exceptionally professional and courteous. He along with Manager Mike Reade made this experience quite different and relaxing. Mr. Reade went the extra mile to straighten out some wrinkles with BMWFS, he didn't need to do that, especially in today's market. After the vehicle acquisition we walked away from the dealership feeling good as opposed to a feeling of being "being taken for a ride" which is a common refrain at auto dealerships now a days. Again quite refreshing! More

First off, Tina Swistak is the absolute best. This is the 2nd BMW 750 I’ve got from her. Very simple and quick process. Best BMW dealership in Southern California. This is the 2nd BMW 750 I’ve got from her. Very simple and quick process. Best BMW dealership in Southern California. More