Sterling BMW
Newport Beach, CA
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Always impeccable service I have come to expect high quality service from Sterling. I appreciate the consultative approach to my service needs and never feel pressured into som I have come to expect high quality service from Sterling. I appreciate the consultative approach to my service needs and never feel pressured into something that I’m not ready for. More
Great! Everything was perfect and Alex was great at keeping me updated! Loaner car was great - overall great experience. Delivered all they promised. Everything was perfect and Alex was great at keeping me updated! Loaner car was great - overall great experience. Delivered all they promised. Thank you. Keli More
Simple brake fluid service Service was quick, simple and pleasant as expected. This was a simple service to for brake fluid but appointment was quick and loaner process was eas Service was quick, simple and pleasant as expected. This was a simple service to for brake fluid but appointment was quick and loaner process was easy. More
Excellent Service Alex was very helpful and courteous making for an excellent service experience. I highly recommend for both sales and service for all your BMW needs. Alex was very helpful and courteous making for an excellent service experience. I highly recommend for both sales and service for all your BMW needs. More
Best Bimmer Dealership in Socal I looked at literally every single M car available in SoCal and Sterling BMW had the best prices, inventory, and service. Justin Dyatt was the decidin I looked at literally every single M car available in SoCal and Sterling BMW had the best prices, inventory, and service. Justin Dyatt was the deciding factor in my decision as he went above and beyond to get me what I wanted. Would highly recommend. More
Happy Long Term Sterling BMW Customer :) Sterling BMW is my choice for service and sales. Kristie Endicott, my service advisor, is knowledgeable, friendly, trustworthy, really cares about her Sterling BMW is my choice for service and sales. Kristie Endicott, my service advisor, is knowledgeable, friendly, trustworthy, really cares about her customers, and is one of the main reasons I stay a loyal customer. I have been a happy customer for 20 years! Great dealership! :) More
Car NOT to Expectations I purchased (ordered) a 2018 340i, loaded...There was NO walk around … the car was not washed, had two major scratches (requiring compound and buff - I purchased (ordered) a 2018 340i, loaded...There was NO walk around … the car was not washed, had two major scratches (requiring compound and buff - added two days to delivery), and certainly was NOT detailed!! I added window tint (from them) and interior was water stained.. xxx!....really STERLING!!! Think twice before buy from them...they just don't care... More
Excellent, dependable service Diagnosed and fixed the issues. Professional service and very friendly employees. I have consistently been pleased with the service and treatment I ha Diagnosed and fixed the issues. Professional service and very friendly employees. I have consistently been pleased with the service and treatment I have received at this dealer’s service center. More
Service department Staff is always courteous and on the back especially my service advisor Kristie Endicott! She’s amazing!!! And the guys that Check you in are very fri Staff is always courteous and on the back especially my service advisor Kristie Endicott! She’s amazing!!! And the guys that Check you in are very friendly as well! More
Expert & Professional Experience @ Sterling BMW Excellent customer service. Kristie was professional, friendly & went out of her way to make me feel valued & important. Highest recommendation & car Excellent customer service. Kristie was professional, friendly & went out of her way to make me feel valued & important. Highest recommendation & car was ready ahead of the estimated time. A true bonus. More