Sterling BMW
Newport Beach, CA
Filter Reviews by Keyword
By Type
Showing 357 reviews
Best BMW dealership experience in SoCal Mike Teymouri made the selection and purchase of our new X3 a very pleasant experience. We went to several BMW dealerships in the OC area and came bac Mike Teymouri made the selection and purchase of our new X3 a very pleasant experience. We went to several BMW dealerships in the OC area and came back to Sterling because of our experience with Mike, and their prices were the most competitive. Mike was very professional and easy to work with. Everyone we met here was extremely easy to work with. Kai was also extremely helpful also with showing us our options on several models. More
They care about keeping their clients I have had 4 BMWs from this dealership two from Others. I found the sales person I had worked with taking me for granted over the past three cars. I I have had 4 BMWs from this dealership two from Others. I found the sales person I had worked with taking me for granted over the past three cars. I went to other dealerships in our area we have 3 I love Sterling’s service dept and the other 2 in OC couldn’t match my experiences (to get a loaner you have to Schedule 2 weeks out??? For example) so I found another sales person and got to keep the service dept I love. The manager was very helpful in keeping my business at Sterling. It’s the best. And I love my new X3 M40i. More
Great Service Kristie was awesome ! She always gets you in and out super quick . She was so kind to check to make sure there were no recalls on my car . Very pleasa Kristie was awesome ! She always gets you in and out super quick . She was so kind to check to make sure there were no recalls on my car . Very pleasant experience . More
Out of State buyer I found a vehicle on the BMW CPO website, and for an out of state buyer on the other side of the country, the process couldn't have gone any more smoo I found a vehicle on the BMW CPO website, and for an out of state buyer on the other side of the country, the process couldn't have gone any more smooth than it did. Mike Walters was a pleasure to work with and was accommodating and responsive to every request and question I had. More
Sterling takes care of the customer Sterling has great customer service. Kristie E is awesome. Had a new loaner vehicle for me and they even have good coffee in the waiting area. Sterling has great customer service. Kristie E is awesome. Had a new loaner vehicle for me and they even have good coffee in the waiting area. More
My salesman John was fantastic. He wasn’t pushy, he was help I really like the salesman John, he was very helpful and not pushy and also very knowledgeable. One of the nicest salesman I’ve ever come across I really like the salesman John, he was very helpful and not pushy and also very knowledgeable. One of the nicest salesman I’ve ever come across More
First time BMW buyer On 4/6/19 I came to the Sterling BMW dealership in Newport Beach. Bill Mcadam gave me a test drive of certified BMW. He did not balk at my request to On 4/6/19 I came to the Sterling BMW dealership in Newport Beach. Bill Mcadam gave me a test drive of certified BMW. He did not balk at my request to test drive the car on the freeway even though there was heavy bumper to bumper traffic for a few miles on the way to the freeway. He answered all my questions during the test drive. After the test drive I was ready to buy. Bill had to leave for another commitment and had Mike Walters finish the paperwork. Mike answered all of my questions about financing and helped me decide on the best financing options . He even helped me clean out my old car that I was trading in. Bill and Mike are a tag team that helped me get a good deal at Sterling BMW More
New BMW X5 Buying experience Recently we bought new BMW X5 and it was nice working with Andri and Jonathan. I really recommend Jonathan and Andri and they both made me to get good Recently we bought new BMW X5 and it was nice working with Andri and Jonathan. I really recommend Jonathan and Andri and they both made me to get good deal. More
Excellent sales consultant sales advisor is very professional, knowledgeable , pleasant , to work with . He was vey honest in explaining all different options without any pre sales advisor is very professional, knowledgeable , pleasant , to work with . He was vey honest in explaining all different options without any pressure. It was pleasure working with him and I highly recommend him to all my friends/ family. More
Michael Lewis in Sterling BMW I am very happy to find Michael Lewis. I was shopping around for 2019 X4 . Michael was very professional. He gave me the best deal on the first day , I am very happy to find Michael Lewis. I was shopping around for 2019 X4 . Michael was very professional. He gave me the best deal on the first day , I emailed Sterling BMW. I went there after work and built my BMW with my favorite color and options. The same day I emailed all of the BMW dealerships in Southern California, but because they gave me a very overpriced deal, I never ended up getting the car from them. I am telling you, if you are looking for an honest dealer that doesn’t waste your time go to Michael Lewis. Another great thing about him is that, he responds to your emails very quickly. I am a dentist and I am very busy, I really appreciate that he didn’t waste my time, and he always scheduled my appointments after 7:00 pm , so I never missed work. Thanks for your great,respectful and outstanding service Michael! More