Sterling BMW
Newport Beach, CA
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Kindness of business I was able to purchase a beautiful 2016 5.35xi m sport with help of kind SIr Bill from pre owned vehicle department!!! He helped me with his understa I was able to purchase a beautiful 2016 5.35xi m sport with help of kind SIr Bill from pre owned vehicle department!!! He helped me with his understanding and giving a big shot even I was not prepared well for the car ! Thank you again millions time to those beautiful people ! Hope to see you in Colorado Rockies! You won’t be forgotten from my memories in this life ... thank you More
Great CPO Buying Experience!! I purchased a CPO 2016 340i through Mike Walters. I brought my parents with me as they were visiting from Chicago and my dad wanted to help me out wi I purchased a CPO 2016 340i through Mike Walters. I brought my parents with me as they were visiting from Chicago and my dad wanted to help me out with the dealing process. When I initially walked in, none of the sales people greeted except Mike who jumped out of the desk to welcome us, even if we did not call in ahead. He kindly offered us water from the get go and proceeded with the test drive. He was patient with both me and my dad with the haggling process (which included a trade in) and gave us a good deal with the dealer accepting my final offer in the last step of the process, which makes me feel good as a customer. Mike described all the things I needed to know about car, including getting new license plates. It was truly the experience you would expect from a BMW dealership, even if you are buying used. Finance guy is somewhat sneaky though.... More
Wonderful CPO experience I purchased a used BMW and I was treated as if I was purchasing a new car. John went above and beyond in every aspect of my purchase. He even helped m I purchased a used BMW and I was treated as if I was purchasing a new car. John went above and beyond in every aspect of my purchase. He even helped me on his day off. Sterling BMW’s CPO’s are brought back to practically new condition before they sell them. I look forward to a long relationship with Sterling BMW More
Great service Very helpful team they gave me loaner and i didn’t even plan on it made the day much easier to manage. Loved the customer service team. Very helpful team they gave me loaner and i didn’t even plan on it made the day much easier to manage. Loved the customer service team. More
Experience Michael Walters made our visit exceptional! We were very happy with the way he made us feel throughout the whole process. We look forward to doing bus Michael Walters made our visit exceptional! We were very happy with the way he made us feel throughout the whole process. We look forward to doing business with Sterling BMW again. More
Ava Watkins / 2011 750Li Kristi Endicott who coordinates the service was amazing. Everything was perfect. And the technician that handled the repairs at Sterling BMW did a gre Kristi Endicott who coordinates the service was amazing. Everything was perfect. And the technician that handled the repairs at Sterling BMW did a great job advising on a few other items that needed attention. Great experience all around. More
Great service, prompt, kept me informed I always get great service, honest opinion of service needs, they are timely and go out of their way to accommodate me. Christie is a phenomenal servi I always get great service, honest opinion of service needs, they are timely and go out of their way to accommodate me. Christie is a phenomenal service rep. More
Quick Service, Reputable Dealership Loved my experience with Sterling BMW, especially with service advisor Kristie Endicott who made the repair process for my car quick and simple. Not o Loved my experience with Sterling BMW, especially with service advisor Kristie Endicott who made the repair process for my car quick and simple. Not only was my car fixed and returned to me in less than 24 hours, but I was also treated respectfully and kindly. More importantly, Kristie and her team were transparent about the potential repair costs and I never felt like I was being swindled out of my money. I would highly recommend this BMW dealership for its superb character, quick and efficient service, and transparent staff. More
Great I have great car It will be great to be in sterling bmw excellent service I appreciate all team thank you so much especially for krisdie I have great car It will be great to be in sterling bmw excellent service I appreciate all team thank you so much especially for krisdie More
Top notch service and honesty in a car dealership! I worked with Mike Walters at Sterling BMW and test drove a very nice vehicle. I then pulled comps from other local dealerships that “apparently” had I worked with Mike Walters at Sterling BMW and test drove a very nice vehicle. I then pulled comps from other local dealerships that “apparently” had better pricing. He sat very patiently and explained why the others were cheaper. He encouraged me to visit other dealerships to explore their “great” deals. What I found is exactly what Mike had predicted. The service at the other dealerships also felt less than honest. I ended up returning to Sterling BMW and purchased an X5 50i from Mike. More