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Sterling BMW

Newport Beach, CA

4.2
357 Reviews

3000 W Coast Hwy

Newport Beach, CA

92663

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Showing 357 reviews

February 05, 2020

I’ve been going here over 20 years. The service is always great. I highly recommend Kristi Endicott. She always eats me in and out quickly. More

by tracy04tasson
Recommend Dealer
Yes
Employees Worked With
Kristi Endicott
January 20, 2020

I like Sterling BMW. They do everything right :) . My car service ( I3s) is completed and Alex called me once they are done to pick up my car .......Thank you! More

by mramsey7
Recommend Dealer
Yes
Employees Worked With
Alex Yorba
January 14, 2020

Made sure I was taken care of. Polite and cared about the customer. Fast. I got a loaner. This is how bmw should treat its customers. More

by Chrissyd876
Recommend Dealer
Yes
Employees Worked With
Alex Yorba
January 03, 2020

Kristie Endicott provides excellent service and truly understands the customer experience. She is extremely knowledgeable and always offers options and suggestions. I have stayed with her for over 20 y More

by pamelaevertz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Endicott and Tina Swistak who is also excellent and has a high rating for guest experience in my book.
January 02, 2020

WOW ! From purchasing my new BMW to servicing that car and coming back for questions on how to work the controls, I’ve had nothing short of excellent customer service! Every one there is happy and wants More

by John Thorndike
Recommend Dealer
Yes
Employees Worked With
Jimmy
December 03, 2019

Went in for some brake light trouble and they fixed it under warranty. I'm always impressed with the level of service. They take good care of their customers. More

by saezemail
Recommend Dealer
Yes
Employees Worked With
Kristie
November 28, 2019

Adam was my service rep. The service was excellent and efficient. The dealership personnel are very professional as well. The dealership is clean and professional. More

by paroshan2
Recommend Dealer
Yes
Employees Worked With
Adam
November 28, 2019

Absolutely the best service department! Top notch. I will never go to another dealership because of how professional and caring the service department is here at Sterling. I highly recommend More

by Ericsbmw
Recommend Dealer
Yes
Employees Worked With
Adam swaving
November 21, 2019

The experience was great if it weren’t for Josh I don’t know what I would do. Thank you for always taking care of me. More

by Georgina_puglisi
Recommend Dealer
Yes
Employees Worked With
Josh
November 12, 2019

Joshua Deason at Sterling BMW did a stellar job! You have earned my business and my highest recommendations to you and Sterling BMW, Thank you! More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Deason
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