Sterling BMW
Newport Beach, CA
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I have been communicating with Vogar Nuenz for the past week about an x1. I told him i will be coming down on the weekend to buy the car. He told me down he sold the car on my way down. He did not care nor week about an x1. I told him i will be coming down on the weekend to buy the car. He told me down he sold the car on my way down. He did not care nor did the managers of the store. All they said we can let you know anything comes in. DO NOT BUY cars from here or give them any business with them! BE AWARE! STAY AWAY! More
Our salesman Aaron was great to work with but the managers and business office were AWFUL! We purchased the vehicle and they wouldn’t give it to us for 10 days because we wrote a check. A manager na managers and business office were AWFUL! We purchased the vehicle and they wouldn’t give it to us for 10 days because we wrote a check. A manager named Mike treated us like we were garbage. I expected better from a BMW dealership. It felt like we were at a shady used car dealership and they were just messing with us. I will never purchase a car from them again! Our salesman was super helpful and kind but everything after that was a nightmare. We drove up there for a third time after the check had cleared from our bank and they STILL wouldn’t give us the car. It was so frustrating and it feels like a toxic and dysfunctional environment where they don’t work as a team and don’t give a crap about customer service. More
Great service. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be. Mike was great! Answered all my questions, prices was easy and stress free. Much easier than I thought it would be. More
Great dealership to work with. Sales process was smooth, fast with financing section. Ask for Terry Zwarka- really knowledgeable and great to work with. Sales process was smooth, fast with financing section. Ask for Terry Zwarka- really knowledgeable and great to work with. More
Ask for Aisha, she’s the best! She made my car buying experience so easy and enjoyable. The environment at Sterling BMW is welcoming and everyone was super friendly. I love my n She made my car buying experience so easy and enjoyable. The environment at Sterling BMW is welcoming and everyone was super friendly. I love my new 2023 X5, thank you Aisha! More
I had been looking for a quality used M5 for about eight or nine months, ran across Vinit at Sterling BMW and he did it get a great job and I bought the vehicle, All is well. Mike Power. or nine months, ran across Vinit at Sterling BMW and he did it get a great job and I bought the vehicle, All is well. Mike Power. More
Mike T. is an excellent salesman who answered all my questions and accommodated my need for a test drive. This is the second X5 I bought from Sterling afte is an excellent salesman who answered all my questions and accommodated my need for a test drive. This is the second X5 I bought from Sterling after receiving six years of excellent service on a prior X5. More