Sterling Acura of Austin
Austin, TX
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Easy, no hassle car purchase. The sales team was very friendly and helpful and the dealership was comfortable. My car buying experience was fast and painless, even with the COVID-1 The sales team was very friendly and helpful and the dealership was comfortable. My car buying experience was fast and painless, even with the COVID-19 restrictions. The latte was delicious, too! Thanks! More
Best purchasing experience! Purchasing a car here is like becoming a family member. It is the easiest, fastest, and friendliest experience ever, hands down no other dealer can co Purchasing a car here is like becoming a family member. It is the easiest, fastest, and friendliest experience ever, hands down no other dealer can compare. You will not regret choosing Sterling Acura. More
Sterling Acura is my first choice Always! Sterling Acura got me into my 3rd NEW car! With the current COVID-19 pandemic and Stay-Home in place, they made it so easy to shop, close the deal, an Sterling Acura got me into my 3rd NEW car! With the current COVID-19 pandemic and Stay-Home in place, they made it so easy to shop, close the deal, and deliver! I've owned an Acura since 2010 and they will always be my FIRST CHOICE! More
Fastest and easiest car deal I’ve ever made! Thank you so much to sales manager Ray Dominguez and his team for the positive experience. so much to sales manager Ray Dominguez and his team for the positive experience. More
Great staff Highly recommend dealership. No gimmicks or sales tricks. just great service & professional employees. This is the 2nd vehicle I've purchased from St Highly recommend dealership. No gimmicks or sales tricks. just great service & professional employees. This is the 2nd vehicle I've purchased from Sterling and both purchases went without a hitch. More
2020 RDX with known brake issues without a fix. Sterling Acura of Austin is still selling the 2020 RDX with a known brake issue. After buying the SUV I noticed that brakes are squeaking when you fi Sterling Acura of Austin is still selling the 2020 RDX with a known brake issue. After buying the SUV I noticed that brakes are squeaking when you first start driving. On a brand new 2020 vehicle that shouldn't be the case, but I know things can happen. I contacted the service department and was informed by the service manager that this is a known issue and that there isn't a fix for it yet. Now doing some internet research this issue started with the 2019 model and still no fix for this problem. Just surprising that a $40k vehicle would have an issue like this and not have a fix after a year. So if you don't want to drive around in a vehicle with a known issue like this don't buy an RDX. Especially from Sterling since they know this is an issue and don't inform you. This squeaking did not occur during the test drive. The buying process and service was excellent, but shouldn't sell cars with known issues like this. More
Fantastic Service***** Professional and considerate, The service we received from Curtis was great. He was informative and friendly. He was a pleasure to work with. We nego Professional and considerate, The service we received from Curtis was great. He was informative and friendly. He was a pleasure to work with. We negotiated a good price and ended up with a new, not a used car. More
Overcame Challenges; Responsive, Professional Service The Sterling Acura team was very responsive to some concerns I raised regarding an earlier sales experience with the dealership, where I felt like the The Sterling Acura team was very responsive to some concerns I raised regarding an earlier sales experience with the dealership, where I felt like their follow up had fallen short of expectations. They listened, discussed my concerns, and were responsive, wanting to ensure that the problem did not happen again. The management team demonstrated that they truly valued a long-term relationship with their customers. I appreciated how very hands-on the sales and senior management teams both were during my recent service and sales visit to the dealership. The follow up after my purchase has also been outstanding. More
Great people and place to do business! Thanks for a great experience At Sterling. We know the staff there and we know we can count on them to take care of us. We love our new MDX! Thanks for a great experience At Sterling. We know the staff there and we know we can count on them to take care of us. We love our new MDX! More