Sterling Acura of Austin

This was the smoothest transaction we have made buying a car in a LONG time! Curtis Hardin is an exceptional representation of what we have come to expect at Sterling Acura. Finance was a breeze as we fil car in a LONG time! Curtis Hardin is an exceptional representation of what we have come to expect at Sterling Acura. Finance was a breeze as we filled out paperwork via computer before we went to the dealership - Curtis had everything ready - Awesome job!! More

This was my very first "sight unseen" long-distance purchase from Beaumont (2021 Acura TLX Tech, white w/parchment) and I would gladly do it all over again! Ray and Traye were both the most profession purchase from Beaumont (2021 Acura TLX Tech, white w/parchment) and I would gladly do it all over again! Ray and Traye were both the most professional, knowledgeable, straightforward car salesmen I've ever dealt with... and I've dealt with a few over the past 40 years. A++ on all accounts!! More

Good service, price, selection and overall experience. They treated us professionally and I would highly recommend this dealership to anyone looking for their next vehicle. They treated us professionally and I would highly recommend this dealership to anyone looking for their next vehicle. More

Wonderful people to work with. Easy and smooth transaction at a great price. No hidden fees and they delivered on every promise. Phillip and Lester were fantastic to work with. transaction at a great price. No hidden fees and they delivered on every promise. Phillip and Lester were fantastic to work with. More

Fantastic sales experience...walked in, drove the requested car (a technology package RDX all wheel drive) told our salesman, Shaun Kerns, we wanted the car we drove. Shaun delivered it to us at home requested car (a technology package RDX all wheel drive) told our salesman, Shaun Kerns, we wanted the car we drove. Shaun delivered it to us at home two days later! More

Great customer service! Very courteous staff, friendly, polite. Go out of their way to insure you are happy with your selection. Efficient process and great amenities! polite. Go out of their way to insure you are happy with your selection. Efficient process and great amenities! More

Night and day from David McDavid I had an awful experience with Clifton Goldsmith and David McDavid (10 mins from my house) where he chose to end my 17 year relationship with them ove I had an awful experience with Clifton Goldsmith and David McDavid (10 mins from my house) where he chose to end my 17 year relationship with them over what he admitted was a mistake (or series of mistakes, including lack of communication) on their end. He just didn't want to bother to take the effort to try to make the situation right and decided to throw away the many years I was a customer of their dealership and service center (during a pandemic). Dismayed, I called Tim Caldwell over at Sterling to see if they could help and he put me in touch immediately with Jay Buck in Finance and Phillip Huron in Sales and within 45 minutes I had the exact car I was trying to get at the other dealership. Not only that, but they brought it down from another dealer in Texas without a deposit or paperwork signed and then drove to my home with the car and did all of the paperwork here very quickly. The entire experience was a pleasure and the exact opposite of what David McDavid Acura has sadly become. But this review is to praise Sterling and its very friendly and “go beyond” employees, like Phillip, who repaired all of the damage incurred by the other dealership and beyond. He even drove all the way from south Austin to my home in Great Hills to bring me back my sunglasses and license plate. They've renewed my faith in Acura and people. Thank you! More

sterling service I experienced a team of professionals with a focus on making the vehicle purchasing process easier and fair. They stand by their word and leave you kn I experienced a team of professionals with a focus on making the vehicle purchasing process easier and fair. They stand by their word and leave you knowing that the after sales support is going to be great as well. More

Phillip was very friendly and knowledgable. I also appreciated the help and information received from the financial manager. They made the experience very easy. one appreciated the help and information received from the financial manager. They made the experience very easy. one More

Awesome Purchasing Experience!!! From the moment I sent in my online request to the day I drove off the lot, everything was perfect. All the extras are a plus. Best dealership ever!! From the moment I sent in my online request to the day I drove off the lot, everything was perfect. All the extras are a plus. Best dealership ever!! Curtis is an excellent sales person. My experience was great! I would highly recommend Curtis and Sterling Acura, by far the best dealership I have ever worked with! Love my FIRST ACURA.... Thank you!!!! More