Sterling Acura of Austin

Best car buying experience I've ever had Ruben was my salesman. He was perfect from beginning to the end. I never felt pressured into buying any car of the lot, he listen to what I wanted Ruben was my salesman. He was perfect from beginning to the end. I never felt pressured into buying any car of the lot, he listen to what I wanted which was very specific, I knew what I wanted and he based his recommendation solely on that and my needs. I was allowed to test drive the car, get a good feel for it and he explained the features very thoroughly as he's very knowledgeable and very passionate about their cars. He never put words into my mouth, the entire decision was mines and he went with it and wasn't pushing to make a sale, believe me if someone is ready to buy and knows what they want well there's no need to nudge or push a sale, I said "I want this car, is exactly what i'm looking for so I want to buy it right now." After that he filled the paperwork and bam! before I knew I was clapped on by the entire dealership and congratulated even by the Manager, they handed me the keys and I felt pimped out and ready to go. Yes, it was a very exciting and happy experience. Oh yeah they offered me free rides to the airport whenever I need it and free unlimited carwash! woot woot! More

Service above and beyond! It had been over 10 years since I last purchased a vehicle and I wasn't looking forward to the task ahead. The high pressure, fast talking sales folk It had been over 10 years since I last purchased a vehicle and I wasn't looking forward to the task ahead. The high pressure, fast talking sales folks who don't listen or care to find out what interests you. What a pleasant surprise to meet Joe. Prior to the sale and for sure after the sale I know he cared and did everything to make sure I was happy and will continue to be happy. Still figuring things out, but I know who to call with any questions! Thanks Joe! More

I also worked with Joe Joe was very honest and straightforward. This was my first time purchasing a car and I would certainly work with him again next time. Thanks Joe! Joe was very honest and straightforward. This was my first time purchasing a car and I would certainly work with him again next time. Thanks Joe! More

Happy to be apart of the Acura family I worked with Devonte Roberson, he was very patient and sought out exactly what I wanted. I looked at a few different cars and two different models. H I worked with Devonte Roberson, he was very patient and sought out exactly what I wanted. I looked at a few different cars and two different models. He explained the differences in the two models, differences in the years as well as their similarities to help my decision be the right decision for me. I was showed up around 6:30pm and they closed at 8pm and even though they had closed by the time I was done he still did not rush me. I ended up coming back the very next morning and making my purchase, even then he was very attentive. Devonte is an excellent member to the Sterling Acura family and I am happy to say I am apart of it now with the help of him. Extremely happy with my purchase! More

Acura TLX lease rollover The Sterling Acura TEAM did a great job attending my needs. They stay engaged with me over time to make sure my requests and needs were met. The buy The Sterling Acura TEAM did a great job attending my needs. They stay engaged with me over time to make sure my requests and needs were met. The buying process was great. My sales person, Lance, is new but knows how to take care of his customers! More

Great salesman I recently purchased an acura TL from here with low mileage and an execellent carfax. Joe Turner sold me the car and recommended it was everything i w I recently purchased an acura TL from here with low mileage and an execellent carfax. Joe Turner sold me the car and recommended it was everything i was looking and more for the same price. If you want great car service go and see Joe Turner at SterlingAcura of austin. More

Neil Palmquist Neil did an excellent job of explaining the features of the Acura RDX and answered all our questions on the safety features.When took a test drive he Neil did an excellent job of explaining the features of the Acura RDX and answered all our questions on the safety features.When took a test drive he explained how everything works and answered all the questions my wife and I had about the RDX. We never felt pressured as i always did with the last 5 vehicles i purchased.Because of his personality and explaining how great the Acura RDX is, was the main reason we purchased this vehicle. However everyone was great to work with and it was a pleasant experience. More

Sterling Acura of Austin Sterling Acura offered me fast and friendly service with their great salesman Lance. He was able to get me in the car I wanted and offered me options Sterling Acura offered me fast and friendly service with their great salesman Lance. He was able to get me in the car I wanted and offered me options that would insure that I would be happy. Everything that I spoke about with regard to my needs for both my destination and my overall comfort were handled. They were able to make the experience a comfortable and exciting one while giving me the most amount of customer service I have received from a car dealership. More

Great salesperson Joe! I had a great leasing experience at Sterling Acura. Joe Turner was a great listener and helped me pick out the car that was right for me. Would defin I had a great leasing experience at Sterling Acura. Joe Turner was a great listener and helped me pick out the car that was right for me. Would definitely recommend working with him! More

Very satisfied with my first car buying experience! I was very impressed with Sterling Acura the minute I walked in the door. Every single employee I came across from the test drive to signing the paper I was very impressed with Sterling Acura the minute I walked in the door. Every single employee I came across from the test drive to signing the papers was friendly, professional, efficient, and super accommodating. Especially Joe Turner. I explained to him what I was looking for and he brought a car around immediately and it ended up being the car I purchased! He even let me take the car for a day so that I could be sure it was the car for me. This was the first time I bought a car, and I was excited yet nervous, but Sterling Acura made it enjoyable and I'm happy and feel safe in my "new" used Acura! More