Sterling Acura of Austin

Exemplary Buying Experience and Model Dealership I recently purchased my first Acura (ILX) from Sterling Acura via TrueCar and the experience was nothing short of professional and enjoyable. It start I recently purchased my first Acura (ILX) from Sterling Acura via TrueCar and the experience was nothing short of professional and enjoyable. It started with Ashley Sanchez who reached out to me regarding my interest in buying a certified pre-owned Acura ILX. After expressing my willingness to travel outside of Austin to acquire vehicle within my price range, Ashley made an offer which convinced me to make a visit for a test drive. After visiting Sterling Acura, I was greeted by Reuben Villarreal, Sales Consultant, who gave me one of the best purchasing experiences I ever had. Based on my experience with both Ashley and Reuben, Sterling Acura truly understands what it takes to build and sustain a loyal customer base while presenting a buying experience that is second to none. Sterling Acura has my recommendation in their relentless efforts to take care of their customers and ensure they are completely satisfied. More

Excellent Customer Service We really appreciate Devonte's patience and continued commitment to make us happy. He went out of his way to find us the car and price that we were lo We really appreciate Devonte's patience and continued commitment to make us happy. He went out of his way to find us the car and price that we were looking for. We were very happy to walk out of the dealership with our first Acura and we look forward to using Sterling's great amenities, like getting the car washed and detailed when we go on vacation. More

Excellent Service and Car Buying Experience Sterling Acura of Austin goes above and beyond to ensure you are making the right purchase for you, and their service extends well beyond purchase. I Sterling Acura of Austin goes above and beyond to ensure you are making the right purchase for you, and their service extends well beyond purchase. I initially purchased a TSX in 2004 and based upon that purchase experience and continued experience with servicing my car with them, led me back to purchase my next vehicle. You are not only purchasing a dependable luxury vehicle, you become part of the Sterling Acura family. The experiences I've had over the years have made me feel fair beyond that of a customer! Ruben Villarreal, my sales consultant, has been working with me for at least 6 months, in the purchase of my new vehicle; and his professionalism and truly listening to my needs and concerns regarding budget made my purchase far more than your typical car buying experience. Thank you Ruben and Sterling Acura of Austin! More

Always a pleasure doing business here! I started going to Sterling Acura for service on a used Acura TL I had purchased at another dealer. Recently I traded it in for a new TLX. Neil Palmqu I started going to Sterling Acura for service on a used Acura TL I had purchased at another dealer. Recently I traded it in for a new TLX. Neil Palmquist was my sales rep. He was very professional and friendly. Not once did I feel like I was being pressured to buy anything, as with most other car salesmen. He spent a lot of time going over all of the features of the car and even helped me set up some things so that I wouldn't have to figure it all out myself at home! Even after the purchase, he's called to check in and make sure that I'm satisfied with my purchase. I highly recommend this dealership! More

This is what car buying should be Was in the market for a used SUV and I did lots of homework and shopping around. The service and professionalism provided by Neil Palmquist and the re Was in the market for a used SUV and I did lots of homework and shopping around. The service and professionalism provided by Neil Palmquist and the rest of the team at Sterling Acura was absolutely second to none. Neil was incredibly knowledgable and made sure all our questions were answered, going above and beyond to make sure we were fully satisfied. I am delighted with my purchase and highly recommend Neil and Sterling Acura if you are in the market for an automobile. More

If you're looking for a car, look no further! Looking to purchase a new car can be stressful when you don't know what to expect. Expect the best and get the BEST from Sterling Acura of Austin! Our Looking to purchase a new car can be stressful when you don't know what to expect. Expect the best and get the BEST from Sterling Acura of Austin! Our sales person Ruben Villarreal walked us through every single detail from the moment we walked in until the final signing of our new Acura TLX. I just told him what I liked in regards to MY needs and he made it happened! Thank You Ruben. Would also like to thank Shaun Kerns with financing who went through all they offered in regards to extra auto coverage with no pressure or questions as to why we would not purchase certain coverage. These two guys were awesome. I was very impressed with their knowledge of their products and the caring of our needs. Mr. Woods you have an awesome crew. Keep up the good work. More

Employees courteous and professional I'm in the process of buying a used truck. They have gone above n beyond on an older vehicle to ensure I'm satisfied. Joe Turner has been incredible t I'm in the process of buying a used truck. They have gone above n beyond on an older vehicle to ensure I'm satisfied. Joe Turner has been incredible to work with. He's very conscientious about his job. I feel he's family now!! Great experience that was a breeze because of Joe. More

4th purchase for me, 6th for our family The people at Sterling have been great to our family for years. Shawn, the Finance Manager, and Wes in sales delivered my Mothers car to her in Plano The people at Sterling have been great to our family for years. Shawn, the Finance Manager, and Wes in sales delivered my Mothers car to her in Plano from Austin after my Dad passed away. A few month latet Shawn refinanced my MDX because I love it but it was out of warranty. Now I have a lower payment and an awesome warranty. I highly recommend this dealership. I looked for 6 months at every SUV like the MDX Advance and nothing could pull me away from my car but a big part of that decision to stay was my trust in the Sterling Acura team. More

Excellent Sales Team Walked in for first time and met Ruben. Explained that we were looking to test drive an MDX, Ruben was very nice, friendly and knowledgable about the Walked in for first time and met Ruben. Explained that we were looking to test drive an MDX, Ruben was very nice, friendly and knowledgable about the car. Management was great as well and we were able to agree to a very good deal very quickly. Left with a brand new car within a couple of hours. Very happy. Thanks Ruben! More

Best car-buying experience ever! Just purchased my third vehicle from Sterling Acura, and I have to say that while the first two were okay, this experience was exceptional. Neil Palmq Just purchased my third vehicle from Sterling Acura, and I have to say that while the first two were okay, this experience was exceptional. Neil Palmquist was easygoing, yet very professional, knowledgable, and thorough in his explanations and demonstration of everything the MDX had to offer. He demonstrated all the new safety features, including lane keeping and adaptive cruise control in several different traffic conditions (always easy to find traffic in Austin) so that I was confident when I test drove it myself I wouldn't be fumbling trying to figure out the controls (simple, really)! I also really appreciated his taking a rough-road route to demonstrate the good handling and different choices for power and suspension...there were really discernible differences! So many dealerships have a short little proscribed route they want you to take...and that doesn't demonstrate anything well at all. Neil's enthusiasm for the vehicle and for sharing his knowledge was evident. Very nice guy. When it came down to time to purchase, everything was completed in half the time or less than my previous two purchases. Everyone, really, was exceptionally professional and efficient. More