Sterling Acura of Austin
Austin, TX
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Service Friendly, timely service. MArk kept me apprised if the status of my car. The courtesy wash made the car look brand new. All my questions were addre Friendly, timely service. MArk kept me apprised if the status of my car. The courtesy wash made the car look brand new. All my questions were addressed. More
absolutely great Everyone friendly, Mark , Srvc coordinator talked to Previous dep at David Mcdavid, got all the details of previous service Mr Chessmore very helpful Everyone friendly, Mark , Srvc coordinator talked to Previous dep at David Mcdavid, got all the details of previous service Mr Chessmore very helpful he went over everything with Mark at Sterling, moved to the south Austin will keep Sterling and Mark , also was helped by salesman Shaun very nice people there at Sterling, my 2015 MDX RUNS great, thanks😊😊 More
Routine service New to this area and this is the 2nd time I’ve used this service department. I have had excellent service and they have been so courteous and helpful New to this area and this is the 2nd time I’ve used this service department. I have had excellent service and they have been so courteous and helpful with both Acura recall and regular service items. It is not a discount place-you pay full price- but it is worth it! More
Excellent service department. Always prompt and friendly. Mark is an excellent service advisor. Love the new text service to approve additional repairs or servi service department. Always prompt and friendly. Mark is an excellent service advisor. Love the new text service to approve additional repairs or service items. More
Purchased used car Responsiveness is great and Good communication with the customers, Very friendly in receiving customers, Exciting surprises for the customers so far I Responsiveness is great and Good communication with the customers, Very friendly in receiving customers, Exciting surprises for the customers so far I observed. Other part was they offer vehicles with decent prices. More
Great service with used car purchase My experience at Sterling Acura of Austin was very positive. Responsive and reliable information was provided by Jessa Pasion as I considered my used My experience at Sterling Acura of Austin was very positive. Responsive and reliable information was provided by Jessa Pasion as I considered my used car purchase. Customer service at all times was friendly, professional and focused on helping me make the best decision. The negotiation process was transparent and never heavy-handed. I would highly recommend this dealership and I fully expect to return for my future car purchase needs. More
Carry professional Brought my Acura TLX in for battery problem. They tested all systems and put in a new battery. They then cleaned my car inside and out. I was out of t Brought my Acura TLX in for battery problem. They tested all systems and put in a new battery. They then cleaned my car inside and out. I was out of there within an hour and a half. Excellent service. More
Excellent and trustworthy I drive >1 hr to this service station because I know they are honest and trustworthy. Mitch was phenomenal when dealing with an insurance issue. I drive >1 hr to this service station because I know they are honest and trustworthy. Mitch was phenomenal when dealing with an insurance issue. More
New car My sales associate, Shaun, was able to set up my car features quickly. He is very knowledgeable about the Acura product. I was out of there in about t My sales associate, Shaun, was able to set up my car features quickly. He is very knowledgeable about the Acura product. I was out of there in about two hours. More
Cannot do better Have been with Stirling for over 10 years, why ? They go out of their way to please their customers, from sales to service we have never left disappoi Have been with Stirling for over 10 years, why ? They go out of their way to please their customers, from sales to service we have never left disappointed More