Sterling Acura of Austin
Austin, TX
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Great service From the time I was met by Mark Benitez to the day I was picked up from the airport, the experience was a real pleasure! From the time I was met by Mark Benitez to the day I was picked up from the airport, the experience was a real pleasure! More
Great Service. I have a 2006 Acura TL with 96,000 miles on it, which Sterling Acura has serviced since it was new. Always provided great fast service at reasonable I have a 2006 Acura TL with 96,000 miles on it, which Sterling Acura has serviced since it was new. Always provided great fast service at reasonable price. More
Advisor Mark, Exceptional customer services !!!!!! January 9, 2019 Wednesday Excellence in work, presentation and Professionalism beyond expectations!! Sterling Acura will be my dealership for all of January 9, 2019 Wednesday Excellence in work, presentation and Professionalism beyond expectations!! Sterling Acura will be my dealership for all of my TL AWD 4 door Acura for now on. Quality and attention to detail Outstanding!!! Advisor, Mark explain every step of process and honest. Provided exceptional customer service and everything done in reasonable time frame, quality with price exceeded expectations. Recommend Sterling Acura! More
Great experience I called ahead of time spoke with Curtis ,explained my needs . I did not want to spend all day with all the BS of purchasing a vehicle I was in and ou I called ahead of time spoke with Curtis ,explained my needs . I did not want to spend all day with all the BS of purchasing a vehicle I was in and out More
Would modify recommended 90K and 100K Well, paid for radiator fluid change twice. Followed the 90K mikes recommended maintenance. Then when it was recommended for the 100K mikes. The radia Well, paid for radiator fluid change twice. Followed the 90K mikes recommended maintenance. Then when it was recommended for the 100K mikes. The radiator fluid is changed out again due to the water pump replacement. I would suggest that you tell the customer if they plan to follow the 90K and 100K that they not change out the radiator fluid at 90K. Just felt a little cheated More
Best car purchase ever. My experience was wonderful. My sales agent was Rory Whelan and I highly recommend him. He was patient, not pushy or hurrying me to make a decision. R My experience was wonderful. My sales agent was Rory Whelan and I highly recommend him. He was patient, not pushy or hurrying me to make a decision. Ray in Finance was great. The final touch of the entire staff welcoming me to the organization was awesome. Even Adrian, the owner was among the staff that welcomed me. More
Nice Experience Courteous, efficient, nice loaner. Louis got us in quick, 100k service. He kept us informed of the progress and completed the visit with an explan Courteous, efficient, nice loaner. Louis got us in quick, 100k service. He kept us informed of the progress and completed the visit with an explanation of all work performed. More
inspection Great service always friendly and professional very knowledgeable people have been going there for a while and service is always top notch I am concid Great service always friendly and professional very knowledgeable people have been going there for a while and service is always top notch I am concidering another purchase and it would definitely be at this location More
Overall great experience and prompt service Great interaction from start to finish. Showroom is state of art. Make you feel at home. From the service to sales I experienced much kindness and kno Great interaction from start to finish. Showroom is state of art. Make you feel at home. From the service to sales I experienced much kindness and knowledge. More
Always great service! When working with Mitch, I can always count on everything getting done perfectly and quickly! This time around was no different. The oil change and When working with Mitch, I can always count on everything getting done perfectly and quickly! This time around was no different. The oil change and tire rotation was done quickly and the car was washed and cleaned! Thank you! More