Sterling Acura of Austin
Austin, TX
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Excellent experience George was amazing! Highly recommended! He was patient, knowledgeable and willing to go the extra mile. He made this experience one that was very enjo George was amazing! Highly recommended! He was patient, knowledgeable and willing to go the extra mile. He made this experience one that was very enjoyable ‘ More
Car service/ recall One of many great things that makes Sterling Acura the absolute Best Dealership is there loyalty to their customers going above and beyond expectation One of many great things that makes Sterling Acura the absolute Best Dealership is there loyalty to their customers going above and beyond expectations to provide service. Very thankful and appreciative for all of the staff involved. Ms. Betty More
Acura service Excellent service......everything was explained......Ralph the service advisor was very helpful...... The only thing was that the oil pump was repair Excellent service......everything was explained......Ralph the service advisor was very helpful...... The only thing was that the oil pump was repaired, when I picked up the car a message came on indicating that I had 50% left to change the oil. I feel the oil should have been change as part of this service. Again, they have excellent service. More
Great service you would expect from Acura Great service, honest, and great price. No need to service tour Acura elsewhere. My loaner was ready for me on arrival. Follow ups were great and deli Great service, honest, and great price. No need to service tour Acura elsewhere. My loaner was ready for me on arrival. Follow ups were great and delivery was a painless process. More
Great experience as always Great folks to work with. Sterling Acura are the only folks I let get under the hood. Thanks for all you do for my family . Great folks to work with. Sterling Acura are the only folks I let get under the hood. Thanks for all you do for my family . More
5 star greeting, car, process and closing Look no further than Sterling Acura for premium everything!!!!! Salesman knew the RDX inside out and truly didn’t hassle or pressure me. When it cam Look no further than Sterling Acura for premium everything!!!!! Salesman knew the RDX inside out and truly didn’t hassle or pressure me. When it came to numbers they were transparent and fair. At contracting/closing, they explained each document patiently and I drove off the lot happy with the process and Acura product! And- free car washes and airport shuttle! Winning! More
Great service experience. I was having a couple of different issues with my MDX so I got my appointment with Mitchell to have everything looked at. Got to my appointment, I was having a couple of different issues with my MDX so I got my appointment with Mitchell to have everything looked at. Got to my appointment, explained everything and he had me out of the dealership efficiently. I was back to work in no time. His communication was excellent, I got text updates and also the recommendation report with cost texted to me. i was able to approve services from my phone. Mitchell responded to my text efficiently and effectively. When my car was ready, they had it looking clean and brand new. Everything was so smooth and Mitchell made the whole process so easy. I highly recommend working with Mitchell, he was amazing and has great customer service skills. Sterling Acura really has a special environment and culture, they are the best. More
Outstanding Service This dealership is customer service driven. From the minute I walked in the door every employee met had a smile and displayed the excellence requireme This dealership is customer service driven. From the minute I walked in the door every employee met had a smile and displayed the excellence requirement with ease. Everyone wanted to make sure you were pleased. More
Great Service Feeling Brought my car by without an appointment for a couple of minor things. James took care of one himself (carplay connection issue) and had mechanic take Brought my car by without an appointment for a couple of minor things. James took care of one himself (carplay connection issue) and had mechanic take car of other (install engine air filter I had purchased-needs a tool I didn't have) within a few minutes. James offered to have it washed for me (they really stand behind their lifetime wash offer and are nice about it.) Was in and about really quick and he did not charge me anything. I will keep coming back for service because they make me feel welcome and not like they just want my money. Glad I bought an Acura an glad I bought it from Sterling. More
Luxury Craftsmanship and Service I have a 2013 TSX and it is my baby. I always take my car to Sterling Acura to Mitch Glosson because, well, he usually knows what my car needs to keep I have a 2013 TSX and it is my baby. I always take my car to Sterling Acura to Mitch Glosson because, well, he usually knows what my car needs to keep it going strong. From the moment I arrive he greets me with a smile and from there, I road the snack and grab a coffee. I get it takes time for for a routine maintenance and laugh to myself when people complain about the time it takes but I tell you I’d rather they take their time to make sure my car is running efficiently. Anyways, just wanted to say give a shout to Sterling Acura. More