Sterling Acura of Austin
Austin, TX
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Service , oil change Keep up the good work, everyone were very perfectly and it seems that everyone love what they do, and care for there Customer, I thank God, for Sterl Keep up the good work, everyone were very perfectly and it seems that everyone love what they do, and care for there Customer, I thank God, for Sterlington acura More
Help with my 2017 Acura Mark benivitez was a huge help and made the work on my car seemless for me. I hope all the staff there is as helpful as him and I look forward to my Mark benivitez was a huge help and made the work on my car seemless for me. I hope all the staff there is as helpful as him and I look forward to my next visit! Thank you! More
Great service, Mark is an awesome service advisor! Took in my MDX for service and Mark was very patient in answering all of my questions about which services I should get at 80k miles. I needed tires a Took in my MDX for service and Mark was very patient in answering all of my questions about which services I should get at 80k miles. I needed tires and asked if he could price match to another store, and he agreed. Also, I needed to run errands before leaving town, and although I wasn’t scheduled for a loaner car due to a short appt, he made it work and gave me one for 2 hrs which made a huge difference!! i always had Lexus cars in the past and loved their service always, but this dealership Sterling Acura gives Lexis a run for its money👍 More
Sterling Acura was very helpful from the start of my visit . The work was done quickly and professionally. I sincerely highly recommend them for service. was very helpful from the start of my visit . The work was done quickly and professionally. I sincerely highly recommend them for service. More
Excellence This dealership is great! Always clean and friendly. Service consultants are professional and empowered by their management to do what is right for th This dealership is great! Always clean and friendly. Service consultants are professional and empowered by their management to do what is right for their clients. My concern was addressed quickly and fairly without trying to place blame or to pass the buck. More
Good sale practice and excellent service Worked with Shaun, and he has been a great help. He was honest and up front with us from the get-go, and we ended up purchasing the vehicle from him. Worked with Shaun, and he has been a great help. He was honest and up front with us from the get-go, and we ended up purchasing the vehicle from him. More
Sterling Acura exceeds expectations Our sales rep, Shaun, treated us with respect and followed through on every commitment. Our time in the dealership was brief but the negotiations were Our sales rep, Shaun, treated us with respect and followed through on every commitment. Our time in the dealership was brief but the negotiations were efficient and effective. We spent more time setting up and customizing the vehicle features than we did in the sales department or business office. Top level service! More
Recalls Timely service and great staff. Fixed everything that needed to be resolved. Service department kept me informed via text messages on status. Highly r Timely service and great staff. Fixed everything that needed to be resolved. Service department kept me informed via text messages on status. Highly recommend Sterling Acura. More
Excellent Service Mitchell was very thorough in showing me the service to be done on my MDX. He called to update me on progress and sent a text when the work was finish Mitchell was very thorough in showing me the service to be done on my MDX. He called to update me on progress and sent a text when the work was finished. Everyone on staff was friendly and helpful. More
Excellent Service I used to have fear about taking my car in for service. As a female I felt insecure and unsure about what to do or ask. Sterling Acura has made it so I used to have fear about taking my car in for service. As a female I felt insecure and unsure about what to do or ask. Sterling Acura has made it so easy and stress free for me to have service on my car. I use the app to set up appointment and it’s easy to cancel and reschedule. I dropped my car off at 7am and they gave me a ride to work. They texted me that the Diagnostics showed my air filters needed to be changed and I was given the option to change or not. When my car was ready at 8:30 they picked me up. Also, they hand washed my car because my side mirror cover was broken. Talk about personalized service! More