Stephen Wade Toyota

Experienced & Friendly So happy with 2015 Toyota Tundra Dennis was very personable and helpful. We were just passing through to California and brought home a big souvine So happy with 2015 Toyota Tundra Dennis was very personable and helpful. We were just passing through to California and brought home a big souviner. More

Astonishingly Incompetent!!! I continue to be astonished that these imbeciles can stay in business. They have repeatedly put the wrong oil in my truck, even when reminded repeated I continue to be astonished that these imbeciles can stay in business. They have repeatedly put the wrong oil in my truck, even when reminded repeatedly of what I want. But now they have taken it to another level, they put the wrong lubricant in the rear axle housing, creating a huge problem when I tried to drive it (and then conveniently lost the records of the mistake). But let's not stop there - they MOUNTED THE TOP OF THE SHOCK ABSORBER IN THE WRONG HOLE (one made for wires and such, NOT to carry the weight of the truck) and so it tore the mounting bracket apart, and then they wanted to charge hundreds of dollars to weld back together the damage caused by their mistakes!!! Fortunately I took it to someone with a brain who took pictures of their mistake, and now we are faced with taking them to small claims court to recoup the cost of the repairs and loss of use of the vehicle. THESE PEOPLE ARE BEYOND YOUR WORST NIGHTMARE!!! When we tried to talk to the service manager about the experience he had the wonderful customer service approach to CURSE AT MY WIFE as we were leaving. More

Poor follow-up The biggest problem was poor follow-up on work that was not performed at the time of service. I was told they would find out what happened and get bac The biggest problem was poor follow-up on work that was not performed at the time of service. I was told they would find out what happened and get back with me the next day. I wasted 3 phones call and half a day before getting a call back with "we have to order the part." I have received excellent service in the past, however, this was not my best experience. More

We were lucky to have Kris to help us to buy the car we want Kris was patience and friendly.He was with us all the time. He helped us to get the best deal.He explain everything with detail. Kris was patience and friendly.He was with us all the time. He helped us to get the best deal.He explain everything with detail. More

sleazy old-fashioned dealership Incompetence, bait and switch. Only way they survive is no competing Toyota dealership in 150 miles. Ordered the wrong car for me twice and then wante Incompetence, bait and switch. Only way they survive is no competing Toyota dealership in 150 miles. Ordered the wrong car for me twice and then wanted me to pay for unwanted options. Make the drive to Las Vegas or Salt Lake. More

Brian was great to work with. He was informative, friendly, and very helpful with us purchasing a new vehicle and getting us the best price. All the people at the dealership were extremely helpful a friendly, and very helpful with us purchasing a new vehicle and getting us the best price. All the people at the dealership were extremely helpful and friendly and they made it a fun experience to purchase a vehicle. I would recommend this dealership to any of my friends and others who were interested in buy a new or used car. More

We had purchased three Toyotas from this location over the past thirteen years and have had the same sales person Brian Haslam. He treats us with respect and does not try to push you as you make your own the past thirteen years and have had the same sales person Brian Haslam. He treats us with respect and does not try to push you as you make your own evaluations. We have found the dealership to be very fair when evaluating your trade-in and coming up with fair prices. Needless to say we have just purchased our fourth automobile from Brian who represents Wade Toyota in a most professional way. We recommend Stephan Wade Toyota as an outstanding dealership. More

The Time I spent with Brian was involved. I wanted what I wanted, and Brian took all the time needed to satisfy my desire to get exactly the features I wished to have. Everything worked out even better than wanted, and Brian took all the time needed to satisfy my desire to get exactly the features I wished to have. Everything worked out even better than I had hoped, which has made me a "Happy Camper". Brian is a real Cool & Calm guy while I can be very demanding and drive someone crazy. I got lucky working with Brian. You better keep him around for a long time! Thank You All, who helped me, including Candace with the paperwork. She is Very friendly. Brian, I Thank You Again Very Much for the special attention you gave me. Erik. More

Although we were in the market for a new car we were not considering a Toyota. As we drove by the dealership we went in on a whim and were greeted by Dave with a friendly smile. He inquired about what we considering a Toyota. As we drove by the dealership we went in on a whim and were greeted by Dave with a friendly smile. He inquired about what we were looking for (an SUV) and showed us the Sequoia at our request. We concluded that the car was bigger than we wanted, Dave understood our concern and then showed us the 4Runner. He was very knowledgeable about the car, explained it's features and let us take it for a test drive. We feel in love with the vehicle as it amazingly surprised us and surpassed all of our expectations. We told him we had one more brand we wanted to take a look at and he encouraged us to do so - not the usual response you'd expect from a salesperson. We checked out the other model which paled in comparison and returned a few hours later to make a trade in and purchase the 4Runner. Through this process we also worked with Jim Abbott in the parts department and Candace Abbott in Financing. Everyone we encountered at the dealership was friendly, professional and knowledgeable. We highly recommend them and will definitely be back for service and our next car purchase! More

Brian was very knowledgeable and friendly during our time working with him for our purchase. We had to conduct our business with him via telephone and he was always available for questions and was easy to co working with him for our purchase. We had to conduct our business with him via telephone and he was always available for questions and was easy to contact. My husband and I appreciated his willingness to drive our brand new toyota tundra up to us in Salt Lake City, where we live, and then drive our trade in back to St. George. He certainly went above and beyond our expectations in having a wonderful and smooth experience in purchasing our very first brand new vehicle. More