Stephen Wade Toyota

A GOOD FOUR HOURS! Great merchandise, knowledgable sales representatives, honest, "no pressure, no rush, not in your face," salesmanship. Letting the merchandise sell Great merchandise, knowledgable sales representatives, honest, "no pressure, no rush, not in your face," salesmanship. Letting the merchandise sell itself. Appreciate the professionalism. and the location of the company. More

Brian Gates is the sales rep to ask for We had a positive experience at Steven Wade Toyota. Brian Gates, our sales rep seemed more concerned about our needs than making a sale. I would go We had a positive experience at Steven Wade Toyota. Brian Gates, our sales rep seemed more concerned about our needs than making a sale. I would go back and ask for Brian Gates. More

Very satisfied! Brian Haslam & the service dept have ALWAYS taken such good care, like we are one of their family members. We have bought 12+ cars from them, need I s Brian Haslam & the service dept have ALWAYS taken such good care, like we are one of their family members. We have bought 12+ cars from them, need I say more? More

They put profits before customers. I purchased a used 4Runner, and then soon realized that the seat-to-gas-pedal ratio aggravated an old sciatic nerve injury. I called to ask if I coul I purchased a used 4Runner, and then soon realized that the seat-to-gas-pedal ratio aggravated an old sciatic nerve injury. I called to ask if I could trade it and was told to bring it in and they'd do everything to make it right. I drove the 80 miles to the dealership only to learn that they would give me $3,000 less for the vehicle I had purchased just 9 days earlier. I understand needing to make a profit and working for commission, but as a Realtor, when a deal is about to fall through and a client is about to lose out on a home, I'll willing to cut my commission to get a customer what they need. Not so at Stephen Wade Toyota. More

Great staff My salesman and the finance people were outstanding in helping me and my daughter get the car of her dreams. They put in a lot of effort to make a dea My salesman and the finance people were outstanding in helping me and my daughter get the car of her dreams. They put in a lot of effort to make a deal she could live with and made the whole experience a great one. Thanks sooooo much More

Great online support, and great servie I found my car on the website. and called in to discuss the avialability of the car, options etc.. .the Stephen Wade team, were great at sharing all n I found my car on the website. and called in to discuss the avialability of the car, options etc.. .the Stephen Wade team, were great at sharing all necessarry information . iN addition, once i placed a deposit, they were able to reserve the car for me. What mostly impressed me was that they were able to add a few add ons that I requested, over the phone, but before I had come in to finalize the deal. Once there, the purchasing experience went smoothly, and took less than 1 hr total. I would recommedn anyone looking to purchase a toyota to defninetly consider Stephen Wade toyota, if they;re looking for a reliable, pleasent, and professional service More

Professional service and concern for the customer. The salesman was very concerned that we got exactly what we were looking for, then helped us with our trade-in. After the paperwork was finished, he The salesman was very concerned that we got exactly what we were looking for, then helped us with our trade-in. After the paperwork was finished, he carefully showed us how to use the new features on our car. I can't imagine ever going any where else for a car. More

RAV 4 Purchase was great We had a very good experience purchasing a RAV 4 from Adam at Steven Wade Toyota. The salesman wasn't pushy or tried to talk us into something we did We had a very good experience purchasing a RAV 4 from Adam at Steven Wade Toyota. The salesman wasn't pushy or tried to talk us into something we didn't want. We had a good experience again. We have purchased 3 vehicles here and have been satisfied with every experience. Everyone on the staff seems to be very friendly and customer centered. More

Buyer Beware Dealerships like Stephen Wade Toyota are the reason car dealers have a reputation for being dishonest. Blair Green, the salesman, spent time and helpe Dealerships like Stephen Wade Toyota are the reason car dealers have a reputation for being dishonest. Blair Green, the salesman, spent time and helped us to pick out a new 4Runner. Made us a deal and said the dealership would pay half the cost for running boards. When the paperwork was done, Jim Anderson rushed us through signing the contracts. He mentioned that there was a lot of taxes on this purchase and he didn’t explain what all the charges were. We were already preapproved for financing from our credit union. When we did the Toyota satisfaction survey, it mentioned 2-year service and warranty, Jim Anderson said it was 5 year. So, looked at the sales contract, he had sold me over $5000 in service contracts I didn’t know about or wanted. I didn’t worry about looking for them when we purchased the vehicle, because they were never discussed, I never dreamed they would be this dishonest. We even had to pay the full price for the running boards and installation. Bottom line; when doing business with Stephen Wade Toyota, read and understand every line on every piece of paper they give you. They will take you if you let them! More

Very good all around experience! Johnny Five was really helpful, and did a tremendous job of answering our questions. He was very nice and in no way pushy or acting like making a sale Johnny Five was really helpful, and did a tremendous job of answering our questions. He was very nice and in no way pushy or acting like making a sale was his top priority. Johnny showed us options and did his best to help meet our needs, the whole Stephen Wade staff was helpful and accommodating. We purchased two used cars and they were willing to negotiate on the prices and gave us a great value on our trade in as well as paying off the small balance. We needed to go from being a one car family to being a two car family on a budget, and we accomplished that. The only bummer of the whole day was the car we purchased didn't come with a spare, just one of those useless fix a flat pumps. But if that's my only problem I will count the day a success. We have now purchased four vehicles from Stephen Wade and will do so again. More