Stephen Wade Toyota

Excellent care from Service department Service department was extremely helpful and helped accommodate my last-minute request for service as I was driving through town. After another shop t Service department was extremely helpful and helped accommodate my last-minute request for service as I was driving through town. After another shop turned me away, Stephen Wade staff were very friendly and understanding and got my car right into the shop. During this visit I had a complaint about a specific part of the service (just a lone mistake by a single technician) and it was addressed on the spot, and service manager Grady personally followed up and resolved the issue. Outstanding service. More

Bad Adventure! We went into Stephen Wade Toyota to look at SUV's. The biggest problem we had was the salesperson. CORY. He was not only a fast talking sales person b We went into Stephen Wade Toyota to look at SUV's. The biggest problem we had was the salesperson. CORY. He was not only a fast talking sales person but quite a story teller. He spent so much time on the phone and kept leaving the office he seemed to have little time for us. We should have left then and there. Our fault that we didn't. My husband even saw him outside with some other customer's. This man told us that we were getting the 2018 Rav4 Adventure exactly like the one in the show room only in White. He ordered it and when it came in it was white but was nothing like the one in the show room. He didn't notice anything wrong with it. I did! We also had tinted windows put on it and one edge was peeling already. The interior had been sprayed and there were marks from those drips all over the interior. This Vehicle had not even been cleaned up. When Cory came over to look to see that it indeed was not the car we ordered. He went inside to see the manager. A few minutes later he informed my husband that it was his fault! I over heard his manager telling him (Cory) the salesman that he had screwed up. My husband had nothing to do with ordering the wrong car. Cory assumed all of the Adventure's were exactly the same. He couldn't even set up the entune system to my phone on it. If it were not for Candace Abbott the Sales Manager i would have ended up with the black Adventure on the sales floor. Cory didn't really care at that point. Candace took over and did Cory's job for him. She found the white car loaded with what I wanted and got it ordered for us. Unfortunately, I still had to deal with Cory following me around every time I left Candace's office begging me not to "murder" him??? We ended up driving the wrong car home, had to register it with DMV, put plates on it and wait for the real Rav4 to come in. It still took a while after that for every extra thing to get done on it because Cory forgot things again!!!! This guy is so incompetent it is unbelievable!!! P.S. he lied and gave us this big convoluted story why my trade in care wasn't worth anything in the area we were trading it in. How they had some of the same cars and couldn't even sell them. It was all lies. Nissan tried to even buy my car. He is not only a liar but incompetent. More

STEPHEN WADE TOYOTA SHINES - AGAIN! Recently purchased a new Toyota 4Runner SR5 Premium. My trade was an older, high mileage 4Runner. Both sales and finance reps went to great lengths to Recently purchased a new Toyota 4Runner SR5 Premium. My trade was an older, high mileage 4Runner. Both sales and finance reps went to great lengths to be sure I had *the* vehicle I wanted at an affordable price, including a comprehensive extended warranty. I've purchased four vehicles from Stephen Wade Toyota in the last 10 years. Need I say more? Names to know: Sebastian Tello (sales consultant) Candace Abbott (fianance/business manager) Jeremy Coplan (service rep) An excellent team. More

Review of purchase of new vehicle We worked with Bobby Crosby at Stephen Wade Toyota with buying a new Highlander. He was very patient with us and explained in detail everything about We worked with Bobby Crosby at Stephen Wade Toyota with buying a new Highlander. He was very patient with us and explained in detail everything about our new vehicle. We would highly recommend this dealership and Bobby Crosby as a salesman. We are so happy with our beautiful new SUV. More

Best Car Buying Experience Ever! From beginning to end the experience with Danny Gilchrist at Stephen Wade Toyota was great!. He was helpful and informative. Would recommend this deal From beginning to end the experience with Danny Gilchrist at Stephen Wade Toyota was great!. He was helpful and informative. Would recommend this dealership to my friends. More

Couldn’t be happier! Worked with Bobby for 2 months looking for the perfect car, he was so patient and so helpful! Explained everything thoroughly and helped us find the p Worked with Bobby for 2 months looking for the perfect car, he was so patient and so helpful! Explained everything thoroughly and helped us find the perfect car!! 5 star experience!! More

Love this dealership! Just leased my third car from Stephen Wade. Bobby Crosby made this experience very easy and helped me find a great car. Candace Abbott was so friend Just leased my third car from Stephen Wade. Bobby Crosby made this experience very easy and helped me find a great car. Candace Abbott was so friendly and helpful, too. I look forward to working with the service department for regular maintenance visits. More

Great deals and customer service Bought a 2015 Honda CR-V for my husbands first NEW car. With how easy going our salesman was and no-pressure attitude everyone had, we found a car we Bought a 2015 Honda CR-V for my husbands first NEW car. With how easy going our salesman was and no-pressure attitude everyone had, we found a car we love. More

Service Above & Beyond! We went into Stephen Wade Toyota looking for a SUV initially. Michael was fast to recognize we needed help and earnest at listening to the features we We went into Stephen Wade Toyota looking for a SUV initially. Michael was fast to recognize we needed help and earnest at listening to the features we told him we wanted. After showing us the SUVs, we decided a car would better suit our needs. Michael was amazing at finding us a car that marked everything off on our wish list. Not only was Michael a top-notch, patient, salesperson that exceeded all of our needs, the rest of the staff and management at the dealership treated us like we were their only customer. Superb service all around! More

Amazing customer service. This is our second auto purchase at Stephen Wade and we have been using their service department on our vehicles for the 3 years we have lived in St. This is our second auto purchase at Stephen Wade and we have been using their service department on our vehicles for the 3 years we have lived in St. George. We cannot say enough about the ease of buying a car at this dealership. Our sales representative, Brian, was courteous and professional and introduced us to all the models of the car we wanted to buy. It was easy to make a decision based on his expertise and what we wanted in a new car. More