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Stephen Wade Toyota

St. George, UT

3.2
310 Reviews

150 Auto Mall Drive

St. George, UT

84770

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Showing 310 reviews

June 05, 2020

Drove to St. George from Oregon for My Dream Car Discovered my beautiful red 2018 RAV4 Hybrid (only 11,000 miles) online . Jessica Kroll was an exceptional sales contact - sending me photos and detai More

by Sandy Hise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA KROLL rocks!
Jun 08, 2020 -

Stephen Wade Toyota responded

Sandy, We are thrilled to hear about your experience! Thank you for your business and the kind words about Jessica--she sure is great! We hope you enjoy your beautiful Toyota RAV4, safe travels!

May 30, 2020

Cale Moody was first point of contact. He was professional and pleasant. However, we went for the 20,000 miles service. We were told the tires couldn’t be rotated because the mechanic couldn’t fi More

by Customer
Recommend Dealer
No
Employees Worked With
Cale Moody. We give him 5 stars
Jun 02, 2020 -

Stephen Wade Toyota responded

We appreciate you taking the time to share your experience and we apologize for how the situation was handled. Please contact our Service Manager at gradyw@stephenwade.com, we look forward to turning this around for you.

May 29, 2020

Stephen Wade Toyota has been an excellent place for me to take my Toyota Yaris. They are courteous, fast, and always do a great job. I will buy my next Toyota there when I am ready to get another one. Tha More

by Bdccoang
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 01, 2020 -

Stephen Wade Toyota responded

Bryon, We appreciate your business and the 5-star review! Please let us know if there is anything else we can do for you. Safe travels!

May 29, 2020

Great Service My service consultant Jerry Ibarra did an excellent job getting my 2007 Toyota Prius hybrid battery replaced and back on the road in the same day. More

by Derek
Recommend Dealer
Yes
Employees Worked With
Jerry Ibarra
Jun 01, 2020 -

Stephen Wade Toyota responded

Derek, We appreciate your business and the kind words about Jerry--he sure is great! We look forward to working with you again!

May 26, 2020

satisfied. been going for years, oil change, service, etc always a good experience. would take my toyota to Stephen Wade always an recomend.as I have had good se More

by prodigalson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Rowley
Jun 01, 2020 -

Stephen Wade Toyota responded

Thank you for the 5-star review! We hope to work with you again, safe travels!

May 25, 2020

Nothing was done this time. The lights weren't checked not fixed, my wheels now wobble, wondering if they really changed my oil. Totally disappointed! More

by heidipalmer4
Recommend Dealer
No
Employees Worked With
employee was great, not who did the work
Jun 02, 2020 -

Stephen Wade Toyota responded

Heidi, We apologize for how our service department handled this situation. Please know that is not what we would ever intend to do. Service Manager tried reaching out to you last week about the situation. Should you wish to provide more feedback please email him back at gradyw@stephenwade.com. Thank you.

May 22, 2020

Great Service and enjoyable experience This is my second purchase from Steven Wade Toyota, 7 years ago I bought a Toyota Camry and it was a pleasant experience plus the car was the best car More

by Mbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Gates, Candace Abbott
Jun 01, 2020 -

Stephen Wade Toyota responded

Thank you for the awesome review and for sharing your experience with us! We appreciate your business and hope you enjoy your new vehicle!

May 19, 2020

New battery for Camry Hybrid We took our car for a battery change. Was done promptly and cost was reviewed prior to service. Have always had good service here and like working wi More

by Camry Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Osegueda
May 12, 2020

Great service. They finished our service hours before the promised time. Very nice surprise! Every time we take the ar in for service we have a good experience with More

by cherylewhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in service
May 13, 2020 -

Stephen Wade Toyota responded

We appreciate the positive review. Thank you for choosing Stephen Wade Toyota. Happy travels!

Jun 01, 2020 -

Stephen Wade Toyota responded

Thank you for choosing us to service your vehicle and getting us a 5-star review! We hope to work with you again soo. Safe travels!

April 11, 2020

The worst services and more if you are Hispanic every time that I go there I had a bad experience please don’t go there More

by gomitasusa
Recommend Dealer
No
Employees Worked With
Denis
Apr 13, 2020 -

Stephen Wade Toyota responded

Thanks for taking the time to share your feedback. We would like a chance to better understand your concerns to allow us to better serve you. Please contact Brian Haslam, our Customer Relations Manager, at brianh@stephenwade.com to discuss further.

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