Stephen Wade Toyota
St. George, UT
Filter Reviews by Keyword
By Type
Showing 307 reviews
Always bring in my Toyota(s) to be serviced here. They are so helpful and friendly. Cale keeps me informed of the progresss of the service to the vehicle are so helpful and friendly. Cale keeps me informed of the progresss of the service to the vehicle More
I wish I could give you a 10 star rating! Micah DeJarnatt was so helpful, honest, and helped get my car back on the road! After a tire blowout in the middles of nowhere, I was able to get the tem DeJarnatt was so helpful, honest, and helped get my car back on the road! After a tire blowout in the middles of nowhere, I was able to get the temporary tire put on my car and drive to St George. Mr DeJarnatt jumped through hoops to help me replace a tire that was still under warranty and get me back on the road to home. Thank you! Kellie Karasko More
Service Review I took my Toyota Avalon in to have sensor light fixed. I was told that I needed to have an appointment to have it replaced. I made an appointment to I took my Toyota Avalon in to have sensor light fixed. I was told that I needed to have an appointment to have it replaced. I made an appointment to get it fixed. When I arrived to have the work done, I was told that the warranty that I had on the car did not cover the repair. I did not have the repair done at this point, but returned home and called the auto warranty company to find out why they did not cover this repair. I was assured by the auto warranty company that this repair was covered by them. I then called Stephen Wade, told them what I had found out, made another appointment to get the sensor light fixed and they took care of it for me. I was a little disapointed that I got bad information the first time I went in for the repair. More
My Highlander was serviced in a timely manner. I was most grateful for the extra care and service given to my air conditioner-- at no cost. I know that can't always happen, but it is appreciated!! T most grateful for the extra care and service given to my air conditioner-- at no cost. I know that can't always happen, but it is appreciated!! Thank you Stephen Wade for taking such good care of my vehicle! More
Fast, efficient, and professional! Hands down was one of the best experiences I’ve had to date in a service department and dealership to date! the best experiences I’ve had to date in a service department and dealership to date! More
Warranty service Battery was leaking acid around red post service tech said they cleaned it. I have a mechanic in the family who said it should be replaced how can a s Battery was leaking acid around red post service tech said they cleaned it. I have a mechanic in the family who said it should be replaced how can a sealed battery leak acid any where. Made the appointment the week before to put on a rubber seal in the back hatch that was damaged when they fixed the back hatch. The service rep said I was not on the schedule because there was no opening when he made the appointment. He came to get me when the the rubber seal was done and said We will get the bill ready for the instillation. This was damaged by your people and my sales rep Danny Gilcrest had the parts mgr come out and order it at that time. Your service rep Chip said the sales rep should have taken care of the paper work I tried to explain it to him and he just walked away from me and give me my keys. I felt like I could not even ask him any questions. Was not at all pleased with your service. I have always had good service on my 2010 van for the last 7 years. Makes me wonder about my purchase of the 2020 that I bought there. This vehicle was used but still has the remainder of the factory warranty and was a Toyota certified vehicle. More
Drove to St. George from Oregon for My Dream Car Discovered my beautiful red 2018 RAV4 Hybrid (only 11,000 miles) online . Jessica Kroll was an exceptional sales contact - sending me photos and detai Discovered my beautiful red 2018 RAV4 Hybrid (only 11,000 miles) online . Jessica Kroll was an exceptional sales contact - sending me photos and details. She suggested I put down a deposit to hold the car. Good thing I did because another buyer was in the wings. She kept in touch as we drove two days from Portland, Oregon to St. George. The closing was very smooth. Jessica provided training to help me learn the amazing electronic features. After all that Jessica gave me a gift bag full of useful items for my car. Thank you Jessica!!!! More
Cale Moody was first point of contact. He was professional and pleasant. However, we went for the 20,000 miles service. We were told the tires couldn’t be rotated because the mechanic couldn’t fi professional and pleasant. However, we went for the 20,000 miles service. We were told the tires couldn’t be rotated because the mechanic couldn’t find our lug key. He said the master key lug was unavailable. We found the key lug by our jack in its original bag from manufacturer! More
Stephen Wade Toyota has been an excellent place for me to take my Toyota Yaris. They are courteous, fast, and always do a great job. I will buy my next Toyota there when I am ready to get another one. Tha take my Toyota Yaris. They are courteous, fast, and always do a great job. I will buy my next Toyota there when I am ready to get another one. Thanks. Bryon C, customer More