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Stephen Wade Toyota

St. George, UT

3.5
307 Reviews

150 Auto Mall Drive

St. George, UT

84770

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Showing 307 reviews

July 27, 2020

Always bring in my Toyota(s) to be serviced here. They are so helpful and friendly. Cale keeps me informed of the progresss of the service to the vehicle More

by EmmaR
Recommend Dealer
Yes
Employees Worked With
Cale Moody, Brian Haslam, Kristofer Kitzmiller, Mike DuFresne, George Rowley, Todd Matthews, Jim Anderson, Candace Abbott
Jul 29, 2020 -

Stephen Wade Toyota responded

Thank you for the 5-star review, Emma! We appreciate your business and your loyalty to our business. Please let us know if there is anything else we can help you with. Safe travels!

July 27, 2020

I wish I could give you a 10 star rating! Micah DeJarnatt was so helpful, honest, and helped get my car back on the road! After a tire blowout in the middles of nowhere, I was able to get the tem More

by kkarasko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah DeJarnatt
Jul 29, 2020 -

Stephen Wade Toyota responded

Kellie, Thank you for taking the time to leave us a review! We are happy to hear that you were quickly and efficiently taken care of by our team! Please let us know if there is anything else we can help you with. Safe travels!

July 24, 2020

Service Review I took my Toyota Avalon in to have sensor light fixed. I was told that I needed to have an appointment to have it replaced. I made an appointment to More

by dexrees
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deron Johnson
Jul 27, 2020 -

Stephen Wade Toyota responded

Thank you for taking the time to share your experience. We appreciate your business and apologize for the miscommunication and will share this with the team. We look forward to working with you again!

July 10, 2020

My Highlander was serviced in a timely manner. I was most grateful for the extra care and service given to my air conditioner-- at no cost. I know that can't always happen, but it is appreciated!! T More

by Jayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis, service person who cleaned my air conditioner
Jul 13, 2020 -

Stephen Wade Toyota responded

Jayne, Thank you for the awesome review and for choosing us to service your vehicle. We appreciate your business and look forward to working with you again in the future!

June 25, 2020

Fast, efficient, and professional! Hands down was one of the best experiences I’ve had to date in a service department and dealership to date! More

by jwharris75
Recommend Dealer
Yes
Employees Worked With
Brian Haslam, Kristofer Kitzmiller, Todd Matthews, Jim Anderson, Candace Abbott
Jun 26, 2020 -

Stephen Wade Toyota responded

Thanks for the 5-star review! We appreciate your business and are happy you hear about your positive experience!

June 24, 2020

Warranty service Battery was leaking acid around red post service tech said they cleaned it. I have a mechanic in the family who said it should be replaced how can a s More

by Baugust123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip service rep
Jun 26, 2020 -

Stephen Wade Toyota responded

Thank you for sharing your experience. We apologize for how our service department handled this situation and we would like to learn more so we can make sure this doesn’t happen again. Please email our Customer Relations Manager at brianh@stephenwade.com. Thank you for your business and we hope to find a solution for you.

June 10, 2020

I find Service here exceptional. No pressure. You ca. Wait on recommended service and get a discount when it's done. 102,000 miles strong. More

by Tim
Recommend Dealer
Yes
Employees Worked With
William Bertram
Jun 12, 2020 -

Stephen Wade Toyota responded

Tim, We appreciate the great review! Thank you for your business and we look forward to seeing you again!

June 05, 2020

Drove to St. George from Oregon for My Dream Car Discovered my beautiful red 2018 RAV4 Hybrid (only 11,000 miles) online . Jessica Kroll was an exceptional sales contact - sending me photos and detai More

by Sandy Hise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA KROLL rocks!
Jun 08, 2020 -

Stephen Wade Toyota responded

Sandy, We are thrilled to hear about your experience! Thank you for your business and the kind words about Jessica--she sure is great! We hope you enjoy your beautiful Toyota RAV4, safe travels!

May 30, 2020

Cale Moody was first point of contact. He was professional and pleasant. However, we went for the 20,000 miles service. We were told the tires couldn’t be rotated because the mechanic couldn’t fi More

by Customer
Recommend Dealer
No
Employees Worked With
Cale Moody. We give him 5 stars
Jun 02, 2020 -

Stephen Wade Toyota responded

We appreciate you taking the time to share your experience and we apologize for how the situation was handled. Please contact our Service Manager at gradyw@stephenwade.com, we look forward to turning this around for you.

May 29, 2020

Stephen Wade Toyota has been an excellent place for me to take my Toyota Yaris. They are courteous, fast, and always do a great job. I will buy my next Toyota there when I am ready to get another one. Tha More

by Bdccoang
Recommend Dealer
Yes
Employees Worked With
Dennis
Jun 01, 2020 -

Stephen Wade Toyota responded

Bryon, We appreciate your business and the 5-star review! Please let us know if there is anything else we can do for you. Safe travels!

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