Stephen Wade Toyota

Brought my Toyota Avalon in for a safety recall. They were very courteous and responsive and completed the work 30 minutes faster than I had been advised when I made the appointment. Very pleased with th were very courteous and responsive and completed the work 30 minutes faster than I had been advised when I made the appointment. Very pleased with the service I get every time I come in. More

Brought 2004 Lexus in for service and was notified I needed to update fuel sensors and this could be taken care of while car was in. Never told me the parts would have to be special ordered which put me needed to update fuel sensors and this could be taken care of while car was in. Never told me the parts would have to be special ordered which put me in i bind since I was pick it up the following day and return my rental car. Thanks to Cale Moody parts arrived that morning and made special effort to get my car back by noon. He also covered the additional expense of my rental and gave me a discount on labor & parts. He just saved a customer for Stephen Wade. Dennis N Mesquite, NV More

Had a 10:30 app’t. Chip checked us in. At 12:45 I asked for status via text. Chip texted in 30 seconds that car was ready. Wonder how long he would have let me wait if I hadn’t text him? Only needed oil ch for status via text. Chip texted in 30 seconds that car was ready. Wonder how long he would have let me wait if I hadn’t text him? Only needed oil change. REALLY! More

I didn’t have an appointment and usually this isn’t a problem. First problem: I sat in my vehicle for over 20 minutes before anyone noticed me Second problem: Why have a 16 year old work there, movi problem. First problem: I sat in my vehicle for over 20 minutes before anyone noticed me Second problem: Why have a 16 year old work there, moving vehicles when he gives out bad advice. Told me to go in and talk to someone at #6. No one was at this station. I went to Dennis’s station and he worked up my paper work. Thank you Dennis Third issue: I knew I’d have to wait. While waiting, the men’s restroom had sewer issues and permitted the smell of raw sewage through out the waiting area More

The service agent Cale Moody was great to work with. The shuttle service was great. The price for having a tuneup was reasonable. Thank you shuttle service was great. The price for having a tuneup was reasonable. Thank you More

Micah was very helpful to handle my car get oil change and everything was good taking care I will be back next time thank u and everything was good taking care I will be back next time thank u More

I’ve been coming to this dealership for a little over 2 years. I have only had positive experiences. Thanks Jim, Donnie, Kale, Chip, Jerry, and all those that we haven’t had the privilege to work with fo years. I have only had positive experiences. Thanks Jim, Donnie, Kale, Chip, Jerry, and all those that we haven’t had the privilege to work with for making every experience positive! More

August 11, 2020. My first experience with Stephen wade Toyota was excellent from check-in to check-out. Representative Dennis was professional, courteous, and informative. The waiting area was clean and s Toyota was excellent from check-in to check-out. Representative Dennis was professional, courteous, and informative. The waiting area was clean and spacious. Thanks for complimentary latte. Thanks for 10% discount. More

Excellent service. Friendly and professional staff. Serviced my truck as a walk in in a timely manner. Provided way to communicate w/ text. And emailed me when cabin filter needed changing to approve b Serviced my truck as a walk in in a timely manner. Provided way to communicate w/ text. And emailed me when cabin filter needed changing to approve before they completed the work. More

Check in with Cale Moody as soon as you arrive for service. He can help prioritize and help save money in both the short run and the long run. There is always a room for good work. Mr,Moody and Wade Toyota h He can help prioritize and help save money in both the short run and the long run. There is always a room for good work. Mr,Moody and Wade Toyota have the answers. More