Stephen Wade Toyota

Vehicle wasn't ready at the promised time, but everyone stepped up to make the delivery satisfactory. Because the other sales staff went beyond their ordinary duties we were only about 45 minutes late to o stepped up to make the delivery satisfactory. Because the other sales staff went beyond their ordinary duties we were only about 45 minutes late to our appointment. We already sent you a new customer (Mark Bonam) and will refer more. More

have not had a bad experience at this dealership. been going to them for service for (10) ten years now. always a good experience. nice people to deal with. would recomend them. going to them for service for (10) ten years now. always a good experience. nice people to deal with. would recomend them. More

Came in to get my car checked out. They sent me a list Came in to get my car checked out. They sent me a list of parts I should replace all saying "Immediate attention". So I called cause I wanted everyt Came in to get my car checked out. They sent me a list of parts I should replace all saying "Immediate attention". So I called cause I wanted everything explained so I could decide if I did or didn't need it. The estimate they gave me was 2000 dollars. First part was 750 and I wanted to know the importance. After he explained that part to me i decided it didn't need to be replaced right away. So i tried asking about a few of the other service that needed immediate attention. Service person I talked to shutdown and would not explain it to me. Told me he'd just opt me out of everything and then completely dismissed me. When I got back. He got my car and rushed me out. He almost forgot the key they had me pay for. Will avoid in the future as much as possible. The shuttle service is the only positive of this place. More

This story is crazy but true. I drove over 700 miles one way to buy from Wade Toyota, and it was worth it. They lived up to their reputation for a low pressure dignified car buying experience. Brian Gates way to buy from Wade Toyota, and it was worth it. They lived up to their reputation for a low pressure dignified car buying experience. Brian Gates is phenomenal if you can get him. If there were more dealerships like this one, and more sales staff like Brian, this world would be a better place. More

Grady the sales manager has been fantastic. Service is exceptional and he makes sure everything is timely and efficient. Wouldn’t take my 2 Toyota’s anywhere else. Debra Strong exceptional and he makes sure everything is timely and efficient. Wouldn’t take my 2 Toyota’s anywhere else. Debra Strong More

Armondo was great! Found me just the car I wanted and was very courteous and responsive to what I wanted. Will return again for my next car. Thanks! Great staff and Great cars!! was very courteous and responsive to what I wanted. Will return again for my next car. Thanks! Great staff and Great cars!! More

Jim Anderson did terrific job of setting up my car purchase. He was very professional, knowledgeable and proficient, Thank you for a wonderful car buying experience. purchase. He was very professional, knowledgeable and proficient, Thank you for a wonderful car buying experience. More

Brought my Toyota Avalon in for a safety recall. They were very courteous and responsive and completed the work 30 minutes faster than I had been advised when I made the appointment. Very pleased with th were very courteous and responsive and completed the work 30 minutes faster than I had been advised when I made the appointment. Very pleased with the service I get every time I come in. More

Brought 2004 Lexus in for service and was notified I needed to update fuel sensors and this could be taken care of while car was in. Never told me the parts would have to be special ordered which put me needed to update fuel sensors and this could be taken care of while car was in. Never told me the parts would have to be special ordered which put me in i bind since I was pick it up the following day and return my rental car. Thanks to Cale Moody parts arrived that morning and made special effort to get my car back by noon. He also covered the additional expense of my rental and gave me a discount on labor & parts. He just saved a customer for Stephen Wade. Dennis N Mesquite, NV More

Had a 10:30 app’t. Chip checked us in. At 12:45 I asked for status via text. Chip texted in 30 seconds that car was ready. Wonder how long he would have let me wait if I hadn’t text him? Only needed oil ch for status via text. Chip texted in 30 seconds that car was ready. Wonder how long he would have let me wait if I hadn’t text him? Only needed oil change. REALLY! More