Stephen Wade Chrysler Jeep Dodge Ram

Yet another recall Received a text from Bob that there was another recall on my Jeep. Garrett scheduled my appointment promptly. The repair was done quickly. All my expe Received a text from Bob that there was another recall on my Jeep. Garrett scheduled my appointment promptly. The repair was done quickly. All my experiences with this service department have been excellent. More

The service reps seem to really care about the care given me During a service stop, they techs found an alignment problem that was starting to ruin a tire. Caught early and fixed. Your shop has always looked a During a service stop, they techs found an alignment problem that was starting to ruin a tire. Caught early and fixed. Your shop has always looked after my vehicles and provided for my needs. More

Nice Jeep Brian found us the Jeep Cherokee that we were looking for, this dealership knows how to keep the customer happy. we'll be back for a new Ram. Brian found us the Jeep Cherokee that we were looking for, this dealership knows how to keep the customer happy. we'll be back for a new Ram. More

Painless Car Buying One word describes our recent car purchase, OUTSTANDING! The car buying process has never been something we've looked forward to over the years, nego One word describes our recent car purchase, OUTSTANDING! The car buying process has never been something we've looked forward to over the years, negotiating the price, wasting hours, driving away never feeling completely satisfied, etc. This was different. Our salesman, Mr. Clay Williams, was knowledgeable, friendly, welcoming, accommodating, polite. Our new vehicle was ready when promised. The entire transaction was hassle-free. Can't think of one negative thing. Hope Mr. Williams still works there when its time to buy another vehicle 3 years from now. More

Great service to find out what was going on with our car even offered a car to drive while they took time to trouble shoot the issue, Considered buying a new jeep. to find out what was going on with our car even offered a car to drive while they took time to trouble shoot the issue, Considered buying a new jeep. More

Cool under pressure When I dropped off my vehicle at my appointed time I could tell that the service department was very busy. My service rep was a bit rushed and I felt When I dropped off my vehicle at my appointed time I could tell that the service department was very busy. My service rep was a bit rushed and I felt that it might turn into a bad experience. They didn't contact me before the close of day, but I did get a call around 8:00 pm with an update. The car was ready the next day and the problems I took it in for were corrected. Unfortunately, a new problem arose and I drove back to the dealership. The service rep took care of the issue immediately and was very courteous. What could have been a frustrating service visit turned out to be handled quite well. More

Service of my car ‘This dealership is usually very good, however there was a mixup with my car and a technician the problem was immediately resolved. I trust the servic ‘This dealership is usually very good, however there was a mixup with my car and a technician the problem was immediately resolved. I trust the service manager to deal with these type problems. More

Oil change fix About a month after I had my oil changed at Wade Chrysler on my Dodge truck I noticed an oil leak which appeared to be coming from the oil filter. I About a month after I had my oil changed at Wade Chrysler on my Dodge truck I noticed an oil leak which appeared to be coming from the oil filter. I drove in to the dealership at about 540 pm and asked what I would need to do to make an appointment to come in. They close at 6 pm. Garrett told me that they would take my truck in right away and change out the oil filter which may be bad. Within about 20 minutes they replaced the oil filter and topped off the oil for me. Thanks for the great last minute service! More

Caring and efficient Employees were caring and friendly. Very competent. Checked vehicle over preparing me for travel. Showed concern for me and the vehicle and doing what Employees were caring and friendly. Very competent. Checked vehicle over preparing me for travel. Showed concern for me and the vehicle and doing what I wanted. More

Service Carlyle Bills was great as a service man. We helped set up an immediate appointment and also provided a loaner for our use while the part was being i Carlyle Bills was great as a service man. We helped set up an immediate appointment and also provided a loaner for our use while the part was being installed. As to why we needed this - we purchased a 2016 Cherokee that we were assured was absolutely towable behind a motorhome but we found out that was not the case and we needed to have another part installed to make it so. We should be reimbursed the $310.54 we spent to make it safely towable. More