Stephen Wade Chrysler Jeep Dodge Ram

Service Department was excellent. They completed the oil change and then did two warranty items. Everything was perfect and the car performs much better now. Miguel was very helpful and took care of everyth change and then did two warranty items. Everything was perfect and the car performs much better now. Miguel was very helpful and took care of everything. More

Express oil change was completed quickly and they checked on a couple of other issues that I had. Gave me options for what was needed with no pressure for additional service. on a couple of other issues that I had. Gave me options for what was needed with no pressure for additional service. More

Quick Lube, easy, fast. Excellent service. Have text system to keep you updated on your vehicle process. Didn’t try to sale me on something other then my oil change system to keep you updated on your vehicle process. Didn’t try to sale me on something other then my oil change More

Very good service. Kailee was extremely helpful. She provided excellent report of the service I requested. They completed the service ahead of the time they told me. Would recommend them to anyone for provided excellent report of the service I requested. They completed the service ahead of the time they told me. Would recommend them to anyone for the service. More

Great service and helpful personnel. I brought my Ram 3500 in for a oil change. Bob signed me in right away and it was a minimal wait for my oil change. Keep up the great service. 3500 in for a oil change. Bob signed me in right away and it was a minimal wait for my oil change. Keep up the great service. More

I was surprised at the lack of mask wearing and social distancing in the customer waiting area. I thought your dealership would be more responsive in enforcing proven ways to help stop the transmission o distancing in the customer waiting area. I thought your dealership would be more responsive in enforcing proven ways to help stop the transmission of this deadly virus. More

I was given a 10am appointment to fix a recall issue. I arrived at 9:50 for the appt and was told it would take approximately 1-1.5 hours. I said I would wait. At 12:15 I asked Jason at the service desk arrived at 9:50 for the appt and was told it would take approximately 1-1.5 hours. I said I would wait. At 12:15 I asked Jason at the service desk if it was ready. Miguel went to check and told me that they hadn’t even STARTED on it. Needless to say I was very upset. They then said it would be a couple of hours more before they could get to it. They said it wasn’t really an appointment, just “a drop off time” This is not only ridiculous but insulting. They showed no respect for my time and communicated poorly. I’m very very disappointed in how I was treated. More

After making an appointment, the wait was longer than expected but great service. made up for the wait with discounts on service and delays are expected. expected but great service. made up for the wait with discounts on service and delays are expected. More

I brought my Jeep Cherokee in for maintenance on February 15th. The wait time for the work to be completed was minimal which was great. Thanks to Kailee for informing me of the prepaid maintenance sale conve 15th. The wait time for the work to be completed was minimal which was great. Thanks to Kailee for informing me of the prepaid maintenance sale conventional plan which will save me some money over the next couple of services. More

Associates are knowledgeable and are able to point me in the right direction whenever I have any questions. They do the best they can to inform me of all I want to know. the right direction whenever I have any questions. They do the best they can to inform me of all I want to know. More