Stephen Wade Chevrolet
St. George, UT
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Seriously the worst sales experience ever, especially for a Cadillac dealer. My wife and I set an appointment to come see a limited Expedition for 4pm. We get there at 4, get shuffled to a different sale a Cadillac dealer. My wife and I set an appointment to come see a limited Expedition for 4pm. We get there at 4, get shuffled to a different sales guy and then proceed to stand around on the lot in 105 degree weather for 45 minutes while they fumble around trying to find the keys. Finally I asked to speak to the GM. Since I'm standing out in 105 degree weather waiting for the mysterious keys to appear, it seems reasonable he might like to join me to see how his operation actually runs. Rather than the GM, they send Moe- the sales manager. His answer to the trouble we've experienced so far was - "You could've waited inside." Ok Moe, then why did you guys lead us out to stand by the Expedition while you searched for keys? Apparently at Stephen Wade it's up to the customer to decipher the next steps when trying to purchase a vehicle. If you enjoy being treated like a moron, and dealing with crap management attitudes- Stephen Wade Chevy is just the place for you. Side note- we ended up just buying new from Ken Garff Ford. I should have just gone there in the first place, they actually give a crap about customers... More
Trey is the best ! Friendly , no pressure , quick and courteous! Made us a great deal on a used Honda , made the process effortless. Awesome customer service courteous! Made us a great deal on a used Honda , made the process effortless. Awesome customer service More
An Unexpected Purchase By A Corvette Loving Family On January 23, 2019, I accompanied my husband to the Wade Chevrolet Service Department for an oil change in his new 2019 Corvette. I walked thru the On January 23, 2019, I accompanied my husband to the Wade Chevrolet Service Department for an oil change in his new 2019 Corvette. I walked thru the car lot and fell madly in love with Arctic white 2019 Grand Sport Vette. The sales manager, Blair, stopped what he was doing and immediately answered my questions and directed me to Elizabeth Reed in the sales department. The car info and FOB were quickly retrieved and my dream car became mine in a matter of moments. The vehicle was prepped and delivered by the next afternoon. The total process from purchase to delivery happened in less than 24 hours. You can't beat that for instant gratification. Plus, the Corvette was impeccable on delivery. Thank you, Mr. Wade and your professional staff! A Wade Chevrolet Repeat Consumer Family More
Bought an AMAZING SUV from the BEST salesman ever Called Stephen Wade Cadillac and spoke the the BEST salesman ever, Nick Thomas. Told him what we were looking for, he called us back in 10 minutes an Called Stephen Wade Cadillac and spoke the the BEST salesman ever, Nick Thomas. Told him what we were looking for, he called us back in 10 minutes and he had the perfect vehicle at an unbelievable price. Met Nick at the dealership, signed papers with Nick the GREATEST finNce guy, and was done and out with our new SUV in under an hour. Thank you Stephen Wade fior employing such AMAZING people. A super SPECIAL Thank You to Nick Thomas. More
Debbie The salesman that helped up were Gary Johnson and Mike Fundlingsland. They were awesome and the experience was great. Car buying is my husband's lea The salesman that helped up were Gary Johnson and Mike Fundlingsland. They were awesome and the experience was great. Car buying is my husband's least favorite thing to do ever! This is our 3rd Equinox and the 2nd one we have bought from Stephen Wade Chevrolet. We will be back for #4 for sure. More
50 YEARS OF BUYING GM...NEVER AGAIN! Purchased a NEW $40,000 BLACK Truck, Had BLUE over spray and the First Words of by the sales manager Robert Eames that Obviously I had done this, Repe Purchased a NEW $40,000 BLACK Truck, Had BLUE over spray and the First Words of by the sales manager Robert Eames that Obviously I had done this, Repeatedly made that point. He said that he would have his EXPERT detailer take care of it, His EXPERT CONFIRMED what I was saying the whole time that that the over spray was done in the factory NOT BY ME! Robert Suggested that I trade in my 5 DAY OLD 2018 in for a NEW 2019 and of course I would have to take a Big Hit on the trade, By far the WORST TREATMENT I have EVER experienced in my 65 years!!!! I filed A complaint with GM and they talked a lot and did nothing, When asked what they could do about Stephan Wade their answer was NOTHING, even though Stephan Wade sells their products. GM, my Sales Person and myself asked for the General Manager of Stephen Wade Ken Lynch to Call me to discuss this issue, HE NEVER DID! The truck was partially repainted by Stephan Wade (Had to take it back several times to get it even close to to match the rest of the truck) Still not right! I've owned 40 to 50 GM products in my life and WILL NEVER PURCHASE A GM PRODUCT AGAIN, I guess to them $40,000 isn't worth a phone call to a customer! And now I hear GM will be closing plants, laying off American workers, so that they can make their Electric Cars in China...SHAME ON YOU GM MANAGEMENT, The American taxpayer should have let you go under instead of BAILING YOU OUT, YOU'RE A DISGRACE TO THE AMERICAN WORKER AND I FEEL SORRY FOR THE GREAT WORKERS IN YOUR PLANTS THAT WILL BE LOSING THEIR JOBS AFTER YOU SHOW RECORD PROFITS. Never again will I or anyone I can convince to buy your CRAP again! More
My personal "WADE" experience. The dealership was notably busy the day I arrived (Black Friday). With that said, all my paperwork was prepared and waiting, as was my salesman despi The dealership was notably busy the day I arrived (Black Friday). With that said, all my paperwork was prepared and waiting, as was my salesman despite my delayed arrival. The overall experience was nothing short of positive, and I am appreciative of all the courtesies extended to my family and me. More
Best car buying experience ever! My family was not expecting to purchase a vehicle while on Thanksgiving vacation. We met Ely while looking at Tahoes on the lot and found out about th My family was not expecting to purchase a vehicle while on Thanksgiving vacation. We met Ely while looking at Tahoes on the lot and found out about the excellent deals and sale they were having. He was relaxed and informative. We then went back and met Bodie and Mo and they also were awesome to work with. The customer service is amazing and they will do everything they can to get the best deal for you. Thank you so much! Highly recommend this dealer. More
Awesome Experience First of all - the team at this location - the Stephen Wade Chevy - was amazing. They were not pushy - They were kind, and truly interested in your i First of all - the team at this location - the Stephen Wade Chevy - was amazing. They were not pushy - They were kind, and truly interested in your individual needs, and budget. We loved working with Nick - our main salesman, and then Mo and Robert were great and very personable. Ammon was also great in the sales/service department. And we can't forget Cindy - the finance gal :) - she is phenomenal! We recommend these folks to anyone! More
Great truck buying experience This was one of the better experiences I have had buying a new vehicle. Nick did everything he could to make it easy and painless. This was one of the better experiences I have had buying a new vehicle. Nick did everything he could to make it easy and painless. More