Stephen Wade Chevrolet

Brian was an excellent salesperson. We also like David in the service department. Excellent service. We also like David in the service department. Excellent service. More

BUYER BEWARE! Especially ladies. I've had it with Stephen Wade. Go to Cedar or Vegas, do not buy from Stephen Wade. My first experience was about 7 years ago when Especially ladies. I've had it with Stephen Wade. Go to Cedar or Vegas, do not buy from Stephen Wade. My first experience was about 7 years ago when I bought a used car from Stephen Wade Honda. I was told the vehicle had a warranty remaining when I bought it. When I found myself stranded on the side of the road I sent the car to Subaru to see what was wrong. There was an after market cruise control on the car which voided the warranty. I took the vehicle to Stephen Wade Chevy and disclosed the problem. They agreed to take the vehicle on trade and I bought a brand new Chevy Equinox. I was treated well during the purchase process. I was told they pay referral fees if I ever brought in a successful buyer. As my Equinox started to age the quality of service diminished too. I have had every oil change and other service done exclusively at this dealership. When I refused all the extra stuff they tried to sell when I came in I started to get passed around like a slut at a frat party. The service writers handed me down the latter to the bottom of the barrel. I had a headlight go out and after looking at what had to be done to change it my husband said it was more than he could do. I called the dealership to see how much it would cost to fix. I was told since I had my own parts they would charge $155 for each side. The reason it is so expensive is because the bumper has to be removed. So after the initial shock I wondered why they were charging the same to do the second light since they already had the bumper off. My service writer wouldn't even take my call, he was standing next to the guy I was talking to, telling him what to say. The response made no sense at all and he kept saying the same thing over and over, failing to make any sense. Then he said I was given incorrect information. The only thing I got from the conversation is that they charge $310 to çhange 2 headlights. The ignorance and disrespect was ridiculous. How dare I question their pricing. I guess I'm just a crazy Karen for asking. They will never see me again unless I have no other choice. By the way the part about paying a referral is a lie too. I brought my father in law in. I called in advance and introduced myself as a previous buyer. My father in law bought a truck which ended up coming off the truck lot down the road. When I asked if I was getting a referral fee again I got the run around and received nothing. My father in law drove the truck 200 miles and the engine blew. This place is a joke all the way around. STAY CLEAR! More

Took car in for check engine light and power steering issue. Service dept. recommended replace spark plugs and service fuel injectors. Was told power steering issue was related to check engine light pr issue. Service dept. recommended replace spark plugs and service fuel injectors. Was told power steering issue was related to check engine light problem. $880 later, power steering still not working, and check engine light has come on three times. Dealer checked and said problem was with the evaporative systems valve, and despite clearing code twice, the light still comes on. I have since learned that the EVAP valve is a problem in Chev Travereses and therefore warranted for up to 150K miles. The dealership failed to advise me of this, or take steps to replace the warranted valve. The $880 in service fees I was charged may not have been needed. Power steering is still problematic, but I’ll take my vehicle to a private shop to have that looked at. We are very disappointed in the service and poor diagnostics from this St. George dealership. More

We drove down from Canada through the Snow storm that hit Utah on April 2-3, 2023 and our old 2010 enclave lost its ABS, four wheel drive and stable link systems on the highway. I took the SUV in just to ask Utah on April 2-3, 2023 and our old 2010 enclave lost its ABS, four wheel drive and stable link systems on the highway. I took the SUV in just to ask questions on whether or not I could still safely drive with out getting the vehicle repaired. Mitch Godfrey, service advisor was unbelievable good. He checked for the error codes and also told me I had 2 cylinders misfiring on my engine. He then informed me that the lower 85 octane fuel I was using was a very low grade fuel in the USA and I should use at least the 87 or 91 octane when in the states. He reset codes and I Added 91 octane to the tank and I had no engine codes and lots of power. Anyways he told me to bring the enclave in the next morning and see him ( no appointment necessary ) and I left the enclave with him. By 3 pm the same day the enclave was repaired at a reasonable cost and working 100%. NO snow will stop us on our return trip to Canada. Thanks a million for looking after those of us that travel and are not regular customers. As a side note, Steven Wade was not my first call. I phone the other chevy dealership ( closer to hotel) and they were not interested in an out of towner and I was going to have to wait 7-10 days to get into the shop. Mitch - Thanks for looking out for your Canadian neighbors. I 1 highly recommend this dealership for any emergency repairs during your travels. More

Great buy. Bad service. Had an appointment for a level kit for my 2023 1500. Took in on appointment date checked up on how it was going had not started on it th Bad service. Had an appointment for a level kit for my 2023 1500. Took in on appointment date checked up on how it was going had not started on it then said maybe not today. Live 40 miles away. Then said 8 hr job @ 150. Per hr 🤔. Plus alignment. Went back got the keys. Went to big O. Done in 3 hrs @ 115 per hr and small charge to align. Never going in for any service there. Save your time and your $$$. The he men that sold me the vehicle were great. Service wouldn’t let them fill my tires with air. More

On time and top-notch service, as usual. Dave and rest of crew provided excellent service. Dave and rest of crew provided excellent service. More

Got right in for an oil change, they did a tire rotation as well and also checked my brakes. Great service! Great people! I loved that there was hot chocolate and bottled water or coffee in the waiting room as well and also checked my brakes. Great service! Great people! I loved that there was hot chocolate and bottled water or coffee in the waiting room. Thank you! More

Seen a truck online and inquired about it. The price online was just over $59000. Made an appointment to buy the truck. The salesman, Brent, contacted me and stated that the price on THEIR web The price online was just over $59000. Made an appointment to buy the truck. The salesman, Brent, contacted me and stated that the price on THEIR website was not correct because they add $10000 to the price due to demand. When did policy change and the advertised price is not honored even though it was acknowledged that was the price on THEIR website. I told Brent I would not buy the truck with that price hike. He stated he would have a manager call and never heard back from anyone. More

Now that we have the vehicle we bought from Stephen Wade, I absolutely would not recommend them. We bought a passenger van from out of state and had it delivered. We were buying sight unseen and everyone was I absolutely would not recommend them. We bought a passenger van from out of state and had it delivered. We were buying sight unseen and everyone was very reassuring about checking the quality and mechanics of this vehicle since we couldn't drive it ourselves before buying. We've had nothing but problems with this van, the dealership outright lied about the rear air conditioning and entertainment systems working (both of those were important to us and we only bought the van because they said both were working) and now they're saying they won't do anything about any of the issues we're having even though we definitely wouldn't have purchased the van if we'd known about these problems. They admitted that they didn't even check the DVD system before assuring me that it worked (salesman said he didn't have a DVD handy, when I said that they shouldn't have told me it worked in that case, he said it wasn't his job to check it. Again, then don't tell the customer it works). They also apparently didn't check the vents in the very rear of the van because they have zero air flow. We are foster parents in Texas, that's why we needed a big giant passenger van, we cannot safely put small children in the backseat because it gets and stays so hot in the very back that it would be dangerous for little bitty babies and our special needs toddler. I am so disappointed in this dealership and I now understand why some reviewers on some platforms referred to them as "Theivin Stephen," wishing I'd seen those before buying from them. More