Stephen AutoMall Centre

Took my 2015 caddy for a recall service on 12/6/21. Started with speaking with Michelle, a lovely lady. John was my service advisor, explained everything to me, showed me the lounge which is very comfo Started with speaking with Michelle, a lovely lady. John was my service advisor, explained everything to me, showed me the lounge which is very comfortable, I chose to wait the 2 hours it would take. I’m old and don’t use those new fangled coffee makers so Michelle to the rescue. I was updated on the progress of my car. When it was done, I walked out and really stopped in my tracks. They had washed it inside and out and it looked like a new car. The two men standing by it, assuming they were responsible for it, laughed when they saw my expression. We had a nice chat and I was off, best experience I’ve had at a service department and the car runs beautifully. Thank you. BArbara Kelly More

Dealership is easy to get to, the employees are all friendly and really know the toyota products friendly and really know the toyota products More

Jason is very helpful, efficient, and knowledgable about the features of the cars. He really took all of our requests into consideration and ensures he finds the best fit for our budget despite the shortage the features of the cars. He really took all of our requests into consideration and ensures he finds the best fit for our budget despite the shortage of new cars. We are very pleased with our purchase and how quickly it came. Highly recommend him and this dealership! More

Jason made the whole car buying experience a pleasure. Provided great service and did not have to sit around waiting forever for something to happen. Thank you Provided great service and did not have to sit around waiting forever for something to happen. Thank you More

Jake in sales was easy to work with and responsive to all our needs. Chris in finance was a pleasure. Overall, a pleasant, professional experience. our needs. Chris in finance was a pleasure. Overall, a pleasant, professional experience. More

This was my 3rd Lease with Jason. Wouldn’t use anyone else, highly recommend Jason and Stephen Toyota in Bristol! else, highly recommend Jason and Stephen Toyota in Bristol! More

Jason was absolutely wonderful and understood the essence of time and availability on what we were looking for! Traveling with a small child is never easy, especially in a dealership! But Jason and his sales of time and availability on what we were looking for! Traveling with a small child is never easy, especially in a dealership! But Jason and his sales team had everything prepared for us before we even arrived! We are so happy with our purchase and their customer service! More

We went in with an idea of what we wanted in our next vehicle and Jason R. really delivered on finding options of what we were looking for. He was thorough, and very pleasant to work with! The entire Ste vehicle and Jason R. really delivered on finding options of what we were looking for. He was thorough, and very pleasant to work with! The entire Stephen Toyota Team, specifically Jason, Cody and Bob (who worked with us) were fantastic and accommodating from start to finish! We will absolutely be turning to Stephen Toyota for our future vehicles! Thank you guys! More

This was probably my easiest car buying experience I’ve had. Jason was great and I’d recommend anyone to this dealership. had. Jason was great and I’d recommend anyone to this dealership. More

The team was Friendly and professional, patient and accommodating.I appreciate the follow up call as well. accommodating.I appreciate the follow up call as well. More