Step One Volkswagen Fort Walton Beach

Excellent service and support provided by service department. Jason and Kathy was excellent help. Maintenance included rotate and balance and oil change. Was completed timely department. Jason and Kathy was excellent help. Maintenance included rotate and balance and oil change. Was completed timely More

Very friendly and courteous no haggling and going back-and-forth with the price and Josh did a good job very sweet I was pleased with the sale back-and-forth with the price and Josh did a good job very sweet I was pleased with the sale More

Needed new car. Family, friends and co-workers have Subaru's for years. I went in to test drive the forester and the cross trek. Mr. Mark de LaVega was very helpful, and knowledgeable. Wasn't planni Subaru's for years. I went in to test drive the forester and the cross trek. Mr. Mark de LaVega was very helpful, and knowledgeable. Wasn't planning to buy one that day, but I did buy the Forester. More

I was very happy with the service provided me during the purchase of my 2020 Subaru Crosstrek. Mark deLa Vega led me through the process in a friendly, non-pushy manner, patiently answering all my questions purchase of my 2020 Subaru Crosstrek. Mark deLa Vega led me through the process in a friendly, non-pushy manner, patiently answering all my questions. The entire team was very helpful, including the lady who appraised my trade-in (sorry, I don’t remember her name), and Rick Sako, who helped me through financing. All in all, it was a very good experience and I would not hesitate to recommend this dealership and its personnel to anyone looking for a vehicle, new or used. More

I bought this car because I heard is good & dependable. Someone suggested this SUV to me that it be a good for me! Also, Subarus cars has a good ratings. Someone suggested this SUV to me that it be a good for me! Also, Subarus cars has a good ratings. More

This is my second car purchase from Mark, I consider him my go to person when buying a car. He is the best and knowledgeable! my go to person when buying a car. He is the best and knowledgeable! More

I took my car in for two recalls. They were polite and quick. They answered my questions and called me when they were done. They were very nice. quick. They answered my questions and called me when they were done. They were very nice. More

Sales and Service folks were pleasant to deal with. It would be nice if this dealership offered complmentary oil changes as well as tire balancing. Your Service Tech that handled our last visit is a It would be nice if this dealership offered complmentary oil changes as well as tire balancing. Your Service Tech that handled our last visit is a "Gem" of a person and deserves a raise. More

The service department was outstanding ! My Outback had a bad battery. I had my car towed for service. My battery was replaced under warranty .I am 77 years old and the service department was very friendly bad battery. I had my car towed for service. My battery was replaced under warranty .I am 77 years old and the service department was very friendly and accommodating and agreed to drive my car was brought back to me. More

Jessica was wonderful but I was there at 8:30 to be the first one~ I waited there an hour and 20 minutes because someone with the Touareg shouldn’t have been there on a Saturday and that’s why I waited. O first one~ I waited there an hour and 20 minutes because someone with the Touareg shouldn’t have been there on a Saturday and that’s why I waited. Of course the guy knew it because he was behind his newspaper the entire time. That is just poor planning and I wasted too much of my time. I won’t be going back there again but it has nothing to do with Jessica More