Step One Volkswagen Fort Walton Beach

Mercedes and Caleb were so great today as we purchased our Ascent. Definitely recommend. They made the buying experience easy and fun. So happy Mercedes saw us on the lot. our Ascent. Definitely recommend. They made the buying experience easy and fun. So happy Mercedes saw us on the lot. More

The new shop is so beautiful and everyone wa so friendly. I was greeted when I drove up. The service took my car and directed me to a nice waiting area. It was a pleasant experience. I was greeted when I drove up. The service took my car and directed me to a nice waiting area. It was a pleasant experience. More

My scheduled appointment tasks were accomplished promptly & much quicker than anticipated. Personell is very courteous, informative & helpful reviewing procedures & providing requested 2nd copy of i promptly & much quicker than anticipated. Personell is very courteous, informative & helpful reviewing procedures & providing requested 2nd copy of invoice for insurance company. Highly recommend. More

From a professional and personal standpoint- what a horrible experience at this dealership. All they care about is getting into your Wallet!!! The misleading and unprofessionalism is beyond lower than horrible experience at this dealership. All they care about is getting into your Wallet!!! The misleading and unprofessionalism is beyond lower than anything I have ever witnessed. Beware of their FALSE promises and False practices. They are one of the worst organizations I have ever come in contact with! I will tell everyone I know to BUYER BEWARE this Auto group!!! DO YOUR HOMEWORK!!! Stay away. Go to another group! you will be glad you did! More

Our salesperson was knowledgeable, kind and patient. I would recommend anyone who is considering car purchase to go there. I give this dealership 5 stars would recommend anyone who is considering car purchase to go there. I give this dealership 5 stars More

Absolutely the best service I’ve ever had. Thanks for the outstanding response and attention. Will definitely recommend you to others that they check out your place first outstanding response and attention. Will definitely recommend you to others that they check out your place first More

Great people helped me with my great new car, what more can one say? The people who worked with me were nice, helpful and this was in spite of being busy with a lot of us! I’m thankful. can one say? The people who worked with me were nice, helpful and this was in spite of being busy with a lot of us! I’m thankful. More

Encountered an unexpected issue with my 2014 Subaru Forester. I had several dash warning lights illuminate suddenly. Took the car into Ft Walton Subaru and had the problem quickly identified. I foun Forester. I had several dash warning lights illuminate suddenly. Took the car into Ft Walton Subaru and had the problem quickly identified. I found the customer service rep to be extremely helpful, the car was quickly repaired, and I was able to request some extended warranty coverage. Completely delighted with the service! More

This Subaru dealership is the best in the area, much friendlier and more helpful than the Pensacola store. They stayed super late to help me buy my new car! friendlier and more helpful than the Pensacola store. They stayed super late to help me buy my new car! More

Caleb Jenkins is a great no-pressure salesman.He knows Caleb Jenkins is a great no-pressure salesman. He knows the vehicle and is very helpful in understanding all the features! We appreciate his time. Caleb Jenkins is a great no-pressure salesman. He knows the vehicle and is very helpful in understanding all the features! We appreciate his time. More