Step One Volkswagen Fort Walton Beach

Great service! Called before adding cabin filter (recommended by sevice tech) and car was ready quickly. Really like the new facility. Thanks for the service reminder also. (recommended by sevice tech) and car was ready quickly. Really like the new facility. Thanks for the service reminder also. More

StepOne has been providing us top notch service consistently and reliably and today while servicing our Subaru Ascent they were able to close out the lease on that vehicle and start a lease on a ne consistently and reliably and today while servicing our Subaru Ascent they were able to close out the lease on that vehicle and start a lease on a new leased Subaru with delivery at our home the same day. More

Beautiful new dealership fast courteous service as usual. There were lots of stock of new cars We enjoyed looking at the cars in the show room but expected more to be there. There were lots of stock of new cars We enjoyed looking at the cars in the show room but expected more to be there. More

Knowledgeable, friendly staff. Not pushy, willing to work to get you out the door at a reasonable price/payment plan. Zack B sold his first car today and did great! Above average. to get you out the door at a reasonable price/payment plan. Zack B sold his first car today and did great! Above average. More

I've been there twice, today being the second, I was processed quickly but when I arrived home noticed that the oil sticker on the windshield had a 5/02/21 but the mileage was the the same as the last s processed quickly but when I arrived home noticed that the oil sticker on the windshield had a 5/02/21 but the mileage was the the same as the last sticker. everyone in the office area was very cordial and treated us with respect. More

Fair service price, genuine SUBARU parts, courtesy car provided of same vehicle type, at no charge. Pleasant and informative tech advisor. Overall highly recommend the service team at this establishment. provided of same vehicle type, at no charge. Pleasant and informative tech advisor. Overall highly recommend the service team at this establishment. Hassle free experience. Thank you very much. More

Chris Woods is AWESOME, he saved me $1000s of dollars with discounts, found additional rebates and by beating my own banks interest rate by nearly 2.5%, he had mentioned this but I was hesitant to have h with discounts, found additional rebates and by beating my own banks interest rate by nearly 2.5%, he had mentioned this but I was hesitant to have him pull my credit because I had a bad experience with another dealer that sent my credit to 8 banks without letting me know, I shopped 3 other VW dealers and his price was the best, I got pre approved from my bank at less than 5% long term financing and he sent it to one bank and beat that by a lot, we didn’t have to do the whole back and forth, I told him what I thought was reasonable and he was very accommodating and with all the money I saved I was able to get a full extended bumper to bumper warranty and my maintenance covered FREE with their maintenance and warranty package which I worked out in the deal instead of having to do back and forth with the Finance Guy, the maintenance is for several years and years payments still were lower than what I had budgeted, I HIGHLY RECOMMEND, this dealership actually cares, most dealers only care about profits/ making money and are disgustingly vile, glorified scam artists, during the entire process over two visits I never felt rushed, no one was pushy, they had the exact vehicle I wanted to buy and instead of taking advantage of me they did everything to save me money, I will refer everyone I know and the sales manager Chris actually cared and told me he had personal relationships with bankers which proved to be true although I honestly initially thought he was blowing smoke. If you’re looking for a NEW VW this is the place to buy. Thanks again for all your help, I’ll definitely stop in on when I come to get my complimentary included services over the next several years! You guys are awesome! Thanks again. 11/10 GREAT EXPERIENCE! More

Excellent. Professional. Timely. Affordable. Will return for all service. x x x x x x x x x x x x x x x x return for all service. x x x x x x x x x x x x x x x x More

Very pleasurable purchase. Casey Holt helped us find the best car and helped negotiate the best deal. We will do business here again in the future. best car and helped negotiate the best deal. We will do business here again in the future. More

I was satisfied with the service. The staff was polite and professional. Sales let me know to call if I ever needed anything with the vehicle. and professional. Sales let me know to call if I ever needed anything with the vehicle. More