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Step One Volkswagen Fort Walton Beach

Fort Walton Beach, FL

2.0
199 Reviews

130 Hollywood Boulevard

Fort Walton Beach, FL

32548

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Showing 199 reviews

May 20, 2021

They mistakenlysold a used car that I drove over to see and made it right by selling me a brand new car for the same price! More

by margaretamayes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gulley was super!, Marlene Reidl
May 08, 2021

The service advisor and the automotive technician was professional. They took the time to explain the process of what was going on with my vehicle. I had a great experience. More

by Mr Mack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny Says, Charles Morse
May 05, 2021

Curb smashed the rim on my car. Ordered part on Monday, they installed the new wheel/aligned the car on Wednesday. It was a good service experience being from out of town. Better than my Subaru store at ho More

by jeff.l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stover
May 05, 2021

Very friendly, fast service. Was greeted promptly by Steve who was professional and knowledgeable about the service. Service was as expected and on time. I was called and informed of the progress during More

by lauradkervin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 03, 2021

Yes, our view of our experience is: Quick, friendly, Yes, our view of our experience is: Quick, friendly, efficient and courteous!! Destiny Say made our Day👍. The waiting area music wasn’t More

by livinge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny Say
May 01, 2021

The folks at Subaru Fort Walton Beach were great. They were super friendly and personable; I never felt like I was being pressured to buy a car. I really appreciate their time and effort to do things well More

by gindlcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Gaines, Eric R., Charlie T.
April 30, 2021

Hassle free and pleasant process. Sales rep Patrick Hensley was a real professional and very polite and courteous. We appreciate Patrick fir not pressuring us on the purchase. More

by jim.savage09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hensley
Apr 30, 2021 -

jim.savage09 responded

We had a pleasant experience purchasing a Subaru Outback SUV. Our sales rep Patrick Hensley was very knowledgeable of Subaru Outback and the descriptions of the SUV as well as the operation of the SUV. Patrick was very courteous, spoke clearly and responsive to our questions. Thank You for our happy experience in purchasing our first Subaru. Jim and Karen Savage

April 12, 2021

I've been taking my Subaru in to the dealership for all my maintenance . They have taken very good care of me. I appreciate all the help Tyler gave me when I did finally have an issue. So thanks to everyon More

by Lpolomski3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
April 09, 2021

Fantastic first visit with my new Outback. Prompt service. Upon arrival, Charlie Morse introduced me to all amenities available in beautiful new waiting area. Expected a 2 hour wait. Ready in 90 minu More

by Suebreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Morse
April 08, 2021

Destiny who handled my appointment from start to finish made the process very easy for me. My needs for my Outback were taken care of quickly and without any added pressure to do any further work then what More

by abney_j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Destiny Say
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