Step One Volkswagen Fort Walton Beach

Professional/experienced Staff I contacted the dealership from Japan and let Stacy know what I was looking for. She educated me on all the upgrades VW has available in their new Pas I contacted the dealership from Japan and let Stacy know what I was looking for. She educated me on all the upgrades VW has available in their new Passats so I could narrow down my search. She went the extra mile and offered advice on the local area and what I should expect moving back to the U.S. The entire process was painless and the entire team was professional, proficient and always kind and respectful. Thank you Stacy-Kim-Roy and last but not least-Kayla! Kayla made the lending process so painless-we decided to purchase a second vehicle from the dealership the next week. Check them out! You will not be sorry! More

Loved my salesman and manager. Had a great experience and fair deal bought a 2015 vw bug convertible. The manager Kim and my salesman Carl stayed late and didn't rush to finish deal Had a great experience and fair deal bought a 2015 vw bug convertible. The manager Kim and my salesman Carl stayed late and didn't rush to finish deal. Great experience! More

Great dealership! The dealership may look like it may need an upgrade, but that didn't matter because the people who work there were great! They were patient and didn't The dealership may look like it may need an upgrade, but that didn't matter because the people who work there were great! They were patient and didn't hassle or forced me into any vehicle. They meet my needs, and even with the trouble I was having financially they truly hooked me up. Thank you Lee Subaru! More

I liked buying my car from Jeff at Lee Subaru Lee Subaru compared very favorably to the Subaru dealers in Pensacola, Tallahassess and Montgomery. Jeff McKasson won the business for Lee by his over Lee Subaru compared very favorably to the Subaru dealers in Pensacola, Tallahassess and Montgomery. Jeff McKasson won the business for Lee by his overall approach and integrity. Experiences with the other dealers besides Lee included: multiple UNRETURNED calls and phone messages; badmouthing other dealers; price gouging due to limited supply of the car I wanted. Jeff McKasson and Lee Subaru in contrast were personable, responded with alacrity, tolerated and even pleasantly welcomed my multiple shopping trips to their dealership and test drives. Whereas the other dealerships undercut my trust, Lee Subaru and Jeff McKasson upheld it and earned it even more with each encounter. They accommodated my specific requests with pleasure. The Subaru survey asks the wrong questions in my view and so many of them I had to answer above average, because your questions didn't reflect the exceptional qualities in what Lee Subaru and Jeff McKasson did for me. I hope that my integrity in answering your wrong question accurately doesn't get misinterpreted as any insufficiency on the part of Lee Subaru and Jeff McKasson. Also I should say that manager Kim and salesman Tony Santos were also pleasant contributors to my purchasing decision process. More

Worth the trip! I had a great experience working with Carl. He was patient and very helpful when it came to working a fair deal on the vehicle I purchased. I'd recomm I had a great experience working with Carl. He was patient and very helpful when it came to working a fair deal on the vehicle I purchased. I'd recommend stopping in and seeing him whether you're looking for a new or used vehicle, he's very knowledgeable and will help be more than happy to assist you! More

This was the finest car purchasing experience ever!! I have purchased a lot of cars in my 72 years. I even owned a used car lot for 6 years. People use to tell my brother (my car lot manager) and I, that I have purchased a lot of cars in my 72 years. I even owned a used car lot for 6 years. People use to tell my brother (my car lot manager) and I, that we were too honest to be car dealers! I don't believe you can ever be "too honest". Yes, integrity and trust have faded somewhat from our society. But my experience with Stacy Riley in purchasing the new 2015 Subaru Outback was an experience in doing what you say you're going to do. She promised to order the exact car my wife and I wanted. The color she proposed was a new and unknown selection to us. But we believed she truly knew the market well enough to make that proposal. It turned out to be one spectacular color! My wife fell in love with it immediately, car and color! It took some time to get it ordered and we were out of town when it came in. Stacy called and said when you get back, call me and I'll have it ready. It was one busy day for the dealership and I could tell everyone had several customers to take care of and this team of sales professionals were more than up to the task. We can't thank Stacy enough for getting us this fine automobile and in this color. Great choice Stacy. You know your stuff. It has been a real pleasure having you handle our purchase. You resolved all questions and treated us as if only we mattered at this time while still helping out other staff and completing the transaction on our purchase. Thank you from the bottom of our hearts. You are a true friend. Fred & Ely Ward More

fantastic dealer! I had a great expierence with carl. He is very easy going and works with you and your needs when buying a car. He knows his vehicles. I had a great expierence with carl. He is very easy going and works with you and your needs when buying a car. He knows his vehicles. More

Awesome! My experience with Jeff was wonderful. He listened to my needs and, also was so helpful in explaining all of the features of each car that he showed My experience with Jeff was wonderful. He listened to my needs and, also was so helpful in explaining all of the features of each car that he showed me. When I needed financing, he was so helpful in making sure that I saw the right person. More

Excellent New Auto Purchase A dealership willing to "work" with the customer, recognize their needs, and close the sale. There was no attempt to try and sell an auto or accessor A dealership willing to "work" with the customer, recognize their needs, and close the sale. There was no attempt to try and sell an auto or accessory which was not desired...a very "low key" and smooth process. More

Awesome price The Jetta we purchased was at a great price and the sales and financing staff were very helpful. Other brands of mid size sedans could not compete pr The Jetta we purchased was at a great price and the sales and financing staff were very helpful. Other brands of mid size sedans could not compete price wise when optioned with comparable equipment. More