Step One Volkswagen Fort Walton Beach

A wonderful dealership!! We just purchased a Jetta from Lee. They have amazing customer service and so easy to work with!! They are not over the top and do not use high pressu We just purchased a Jetta from Lee. They have amazing customer service and so easy to work with!! They are not over the top and do not use high pressure sales into something you do not want. We will definitely be back!! More

Great! Stacy Riley was very professional and helpful. I would definitely recommend purchasing a Subaru at this dealership, and I look forward to having all Stacy Riley was very professional and helpful. I would definitely recommend purchasing a Subaru at this dealership, and I look forward to having all of my vehicle servicing done at this location. More

A True Sales Professional Over the last twenty years, I have trained thousands of sales professionals and I am seldom impressed by them. Stacy Riley is an exception. She is a m Over the last twenty years, I have trained thousands of sales professionals and I am seldom impressed by them. Stacy Riley is an exception. She is a master at bonding and rapport and instantly able to connect and establish genuine trust. Her directness and candor is refreshing. Lee is extremely fortunate to have this consummate sales pro on their team. Steve Clark Sales Psychologist and Sales Transformation Virtuoso More

Best car Buyiny Experience Ever This was the best car buying experience we have ever had. I contacted Lee Subaru via email and Stacey Riley contacted me immediately. We talked on t This was the best car buying experience we have ever had. I contacted Lee Subaru via email and Stacey Riley contacted me immediately. We talked on the phone a couple of times and also via text and email. I wasn't sure if we wanted to buy a New Subaru that was in stock or order one. I decided to order one and get exactly what I wanted. I wasn't sure if the cost was going to be more since I was ordering but Stacey assured me I could still get a great price whether ordering or buying off the lot. Stacey was up front and honest about everything. I wouldn't say I was a difficult customer but I asked a lot of questions about the vehicle I was buying, the pricing and the financing. Stacey always had the answer or she found out and contacted me immediately. Kim Eberhart also helped out and made it a wonderful buying experience. Everybody at the dealership came out to introduce themselves including the service manager, and the other salespersons. We received a fair deal and we would recommend this dealership to anybody looking to buy a Subaru. When it came time to finance Stacey said in our first conversation that Lee Subaru could do better than most everybody's interest rates. I had my doubts so I shopped my local bank, credit union, USAA and online banks. I did find a decent rate but Jeff West (Business Manager) was able to do a little better, which made purchasing our new Subaru very easy. We showed up to the dealership to pick up the vehicle and all the paperwork was ready, a couple of signatures and we were done. Stacey took the time to go over the vehicle with us and explained all of the electronics and accessories. We could have bought our vehicle at our local Subaru dealership in Pensacola thinking we would support our local dealer, but found that after test driving there and talking to the salesman we felt like it was going to be another typical deal where the salesperson is only thinking of themselves and not the customer being happy. Stacey was more upfront with everything and we weren't being told typical car buying lines from the salesperson. This is the first car deal that we actually felt good about when we left the dealership. Thank You Christopher T More

Great Sales Experience Jeff Holthaus helped my daughter buy a used 2014 VW Jetta a couple weeks ago and she said it was the best experience she's ever had buying a vehicle. Jeff Holthaus helped my daughter buy a used 2014 VW Jetta a couple weeks ago and she said it was the best experience she's ever had buying a vehicle. I live in Portland Oregon and she's active duty Navy stationed near the dealership. Jeff was happy to jump on speaker phone with me during the sales process to talk through a short list of vehicles that she was considering. We talked through warranty, trim options and other features. I wanted to allow her to make this decision "on her own" but wanted to be there for her questions. My daughter has called me, sent texts and pictures nearly daily telling how much she loves her car and so happy she was able to work with the good ppl at Lee Volkswagen. Thank you for taking care of my daughter as if she was your own!! Stephanie R More

Thank You Stacy For Taking Care Of My Michaela; Great Job! All the staff at Lee Subaru did a great job helping find the right car for Michaela. She needed a safe dependable car to take back to College this Fa All the staff at Lee Subaru did a great job helping find the right car for Michaela. She needed a safe dependable car to take back to College this Fall. Stacy provided a no pressure car buying experience and worked with Michael and me to answer all our questions. Gary Smith also did an excellent job explaining all the paper work and helping us finalize the deal. Thanks to all at Lee Subaru! More

Stacy Riley is Fantastic!!! The whole experience from start to finish was absolutely fantastic! I inquired through their website and spoke with Stacy Riley via email, set up a te The whole experience from start to finish was absolutely fantastic! I inquired through their website and spoke with Stacy Riley via email, set up a test drive for the next day, and the rest is history! Stacy was a breath of fresh air in terms of "car salespeople" goes and I enjoyed every single encounter we had! They went above and beyond for me, even removing some ugly pin striping from the vehicle without a single hesitation! Ask for Stacy, you won't be sorry! I will recommend Lee VW to anyone looking to purchase a new or used vehicle! More

Good experience in purchase and service Bought a new Golf and had it serviced here for several years. Very nice experience, no pressure, and felt like I was treated well. Service staff ver Bought a new Golf and had it serviced here for several years. Very nice experience, no pressure, and felt like I was treated well. Service staff very courteous and I felt like quality work was done. It's a small, older dealership, but a good one. More