Step One Volkswagen Fort Walton Beach
Fort Walton Beach, FL
Filter Reviews by Keyword
By Type
Showing 199 reviews
Outstanding customer experience Great customer service from vehicle review test and explanation of vehicle capabilities. Nice dealership and great people to work with. My experience Great customer service from vehicle review test and explanation of vehicle capabilities. Nice dealership and great people to work with. My experience was very pleasurable by working with 🎆Richard, Jay and Kim More
Great out of town purchase Came in from out of town and had a great experience in purchasing a used car from Jeff West and his great team (Marlene and Maria). Jeff and his team Came in from out of town and had a great experience in purchasing a used car from Jeff West and his great team (Marlene and Maria). Jeff and his team ensured that I got to the dealership from the airport and the car was detailed and ready to go. Jeff was upfront about price and the condition of the car sending me the Carfax report and additional photos of the car. I could not be happier. If I lived in Fort Walton Beach and wanted a new or used car, I wouldn't hesitate to call on Jeff and his team. Thanks guys for the great experience. More
Excellent purchase! Loved the experience I had here with salesman Jeff West. Very knowledgeable about the car and it’s features, worked diligently to keep me happy with t Loved the experience I had here with salesman Jeff West. Very knowledgeable about the car and it’s features, worked diligently to keep me happy with the terms, and provided excellent customer service. I would highly recommend Jeff West! Go see him when you need a car! More
JENNIFER HART Jennifer was big help during my search. She knows a lot about cars and was able to satisfy me. There is no pressure and I was able to make right decis Jennifer was big help during my search. She knows a lot about cars and was able to satisfy me. There is no pressure and I was able to make right decision. Thanks again, Jennifer More
Extremely Helpful Vehicle Representative My overall experience with our Vehicle Representative Jeff West was absolutely great. Unfortunately we were searching for a specific color which was n My overall experience with our Vehicle Representative Jeff West was absolutely great. Unfortunately we were searching for a specific color which was not available in inventory. Jeff offered a few different solutions to get one in but we decided to go another direction. Very professional and a pleasure to work with, be sure to ask for Jeff on you next visit! More
Great Experience! We received excellent service and the staff was very helpful and gave us options. They were willing to work with us to get us what we wanted. Very i We received excellent service and the staff was very helpful and gave us options. They were willing to work with us to get us what we wanted. Very impressed by the sales team here. More
Friendly team! The team of salespeople is always helpful and friendly, regarding of who actually made the sale! I am technologically challenged and needed help with The team of salespeople is always helpful and friendly, regarding of who actually made the sale! I am technologically challenged and needed help with my navigation system, which I got. More
Great Salesman! My experience with purchasing a Subaru has been outstanding and that is due to a professional and patient salesman-Adam Drake. He, along with with thi My experience with purchasing a Subaru has been outstanding and that is due to a professional and patient salesman-Adam Drake. He, along with with this wonderful dealership, took care of me. I look forward to continued support as I enjoy my wonderful Outback! More
Annie review I received excellent service from start to finish. I did not feel rushed during my purchase or obligated to buy, overall it was a good experience. I received excellent service from start to finish. I did not feel rushed during my purchase or obligated to buy, overall it was a good experience. More
Above and beyond for their clients I have never been to a dealership who has gone above and beyond for their clients like the team at lee Volkswagen Subaru. I financed through my own in I have never been to a dealership who has gone above and beyond for their clients like the team at lee Volkswagen Subaru. I financed through my own institution, however unbenounced to me, the loan did not cover my trade in. Jeff, the finance manager, and Kim, their General Managger, went above and beyond my expectations to ensure that I was taken care of. I will certainly be purchasing from this dealership again and look forward to a continued relationship! More