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Step One Volkswagen Fort Walton Beach
Fort Walton Beach, FL
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 200 reviews
August 22, 2018
Saved me oodles of money! That’s right. The people at this dealership are awesome! I took my car for an oil change to Goodyear and they told me I needed a new alternator and a That’s right. The people at this dealership are awesome! I took my car for an oil change to Goodyear and they told me I needed a new alternator and a belt. I called the dealership to see if what they told me made sense bc it didn’t to me and the service guy Jeff confirmed my suspicion. So I went to the dealership and found that my car needed two belts due to age and dry rot. So they replaced them but there was nothing wrong with my alternator. I am a skeptical person but these guys earned my trust. They saved me over $300 and an unnecessary repair. Thank you! More
by Crink
Employees Worked With
Jeff and Mike in service
April 28, 2018
Outstanding customer experience Great customer service from vehicle review test and explanation of vehicle capabilities. Nice dealership and great people to work with. My experience Great customer service from vehicle review test and explanation of vehicle capabilities. Nice dealership and great people to work with. My experience was very pleasurable by working with 🎆Richard, Jay and Kim More
by steve124
Employees Worked With
Richard gandy, Kim Eberhart
April 17, 2018
Great out of town purchase Came in from out of town and had a great experience in purchasing a used car from Jeff West and his great team (Marlene and Maria). Jeff and his team Came in from out of town and had a great experience in purchasing a used car from Jeff West and his great team (Marlene and Maria). Jeff and his team ensured that I got to the dealership from the airport and the car was detailed and ready to go. Jeff was upfront about price and the condition of the car sending me the Carfax report and additional photos of the car. I could not be happier. If I lived in Fort Walton Beach and wanted a new or used car, I wouldn't hesitate to call on Jeff and his team. Thanks guys for the great experience. More
by GTI2016
Employees Worked With
Jeff Westrich, Marlene Reidl, Marlene Reidl
March 24, 2018
Excellent purchase! Loved the experience I had here with salesman Jeff West. Very knowledgeable about the car and it’s features, worked diligently to keep me happy with t Loved the experience I had here with salesman Jeff West. Very knowledgeable about the car and it’s features, worked diligently to keep me happy with the terms, and provided excellent customer service. I would highly recommend Jeff West! Go see him when you need a car! More
by Tavrn
Employees Worked With
Jeff West
March 22, 2018
JENNIFER HART Jennifer was big help during my search. She knows a lot about cars and was able to satisfy me. There is no pressure and I was able to make right decis Jennifer was big help during my search. She knows a lot about cars and was able to satisfy me. There is no pressure and I was able to make right decision. Thanks again, Jennifer More
by Birdman
Employees Worked With
JENNIFER HART
March 05, 2018
Extremely Helpful Vehicle Representative My overall experience with our Vehicle Representative Jeff West was absolutely great. Unfortunately we were searching for a specific color which was n My overall experience with our Vehicle Representative Jeff West was absolutely great. Unfortunately we were searching for a specific color which was not available in inventory. Jeff offered a few different solutions to get one in but we decided to go another direction. Very professional and a pleasure to work with, be sure to ask for Jeff on you next visit! More
by cmh1220
Employees Worked With
Jeff Westrich
December 23, 2017
Great Experience! We received excellent service and the staff was very helpful and gave us options. They were willing to work with us to get us what we wanted. Very i We received excellent service and the staff was very helpful and gave us options. They were willing to work with us to get us what we wanted. Very impressed by the sales team here. More
by hloren82
Employees Worked With
Adam Drake and Jason (finance dept) , Kim Eberhart
November 12, 2017
Friendly team! The team of salespeople is always helpful and friendly, regarding of who actually made the sale! I am technologically challenged and needed help with The team of salespeople is always helpful and friendly, regarding of who actually made the sale! I am technologically challenged and needed help with my navigation system, which I got. More
by GrannieB
Employees Worked With
Adam
September 09, 2017
Great Salesman! My experience with purchasing a Subaru has been outstanding and that is due to a professional and patient salesman-Adam Drake. He, along with with thi My experience with purchasing a Subaru has been outstanding and that is due to a professional and patient salesman-Adam Drake. He, along with with this wonderful dealership, took care of me. I look forward to continued support as I enjoy my wonderful Outback! More
by Pat
Employees Worked With
Adam Drake
July 31, 2017
Annie review I received excellent service from start to finish. I did not feel rushed during my purchase or obligated to buy, overall it was a good experience. I received excellent service from start to finish. I did not feel rushed during my purchase or obligated to buy, overall it was a good experience. More
by Annie56
Employees Worked With
Kim Eberhart, Marlene Reidl
