Step One Volkswagen Fort Walton Beach

VW Passat Recall Very professional and detail focused. Easy to schedule and expeditious service. Small but clean waiting area. Somewhat congested parking area but o Very professional and detail focused. Easy to schedule and expeditious service. Small but clean waiting area. Somewhat congested parking area but overall a great experience. Will continue to use this dealership. More

Friendly service We had a recall on our car, so I called to make an appointment. It was easy to schedule. I had to change the scheduled time a few days later, due to We had a recall on our car, so I called to make an appointment. It was easy to schedule. I had to change the scheduled time a few days later, due to a conflict and the dealership was helpful and friendly when I made this change. They were helpful when I dropped the car off and when I picked it up. The recall work was done within the time they told me it was done. So...it was very good service. Thank you! More

Good, prompt service AC recharged, oil changed and numerous indicator lights diagnosed. Clear communication from Matt helped to provide information in order for me to kno AC recharged, oil changed and numerous indicator lights diagnosed. Clear communication from Matt helped to provide information in order for me to know my car’s requirements for repair. AC blows cold now. More

Service Great and friendly service given on an oil change, thank you!!! They were able to fit me in without an appointment during a busy day. Great and friendly service given on an oil change, thank you!!! They were able to fit me in without an appointment during a busy day. More

Great visit Great job,done right and quickly! Good communication from all service personnel! Care taking to make sure car was kept clean,keep up the good P.R. Great job,done right and quickly! Good communication from all service personnel! Care taking to make sure car was kept clean,keep up the good P.R. More

Super amazing dealership. Very courteous and informative sales person and staff.We are very happy with the car (Subaru) we purchase. Very nice car with awesome features. Love i Very courteous and informative sales person and staff.We are very happy with the car (Subaru) we purchase. Very nice car with awesome features. Love it. More

Good buying experience This is the second vehicle I have purchased from them. Fast-working, ethical team who are great to work with. Tony in Sales and Ryan in finance were m This is the second vehicle I have purchased from them. Fast-working, ethical team who are great to work with. Tony in Sales and Ryan in finance were my associates. More

Excellent Customer Service Friendly staff, very professional and thorough assessing and resolving issues. Timely maintenance and repairs so you don’t wait too long. My local dea Friendly staff, very professional and thorough assessing and resolving issues. Timely maintenance and repairs so you don’t wait too long. My local dealership doesn’t compare.and why I drive 60 miles just for the great service here! More

Great experience, friendly and efficient. Friendly and efficient, the employees in the service department are top rated. Thanks to all who made this experience a positive one, we will definit Friendly and efficient, the employees in the service department are top rated. Thanks to all who made this experience a positive one, we will definitely refer friends. More

Saved me oodles of money! That’s right. The people at this dealership are awesome! I took my car for an oil change to Goodyear and they told me I needed a new alternator and a That’s right. The people at this dealership are awesome! I took my car for an oil change to Goodyear and they told me I needed a new alternator and a belt. I called the dealership to see if what they told me made sense bc it didn’t to me and the service guy Jeff confirmed my suspicion. So I went to the dealership and found that my car needed two belts due to age and dry rot. So they replaced them but there was nothing wrong with my alternator. I am a skeptical person but these guys earned my trust. They saved me over $300 and an unnecessary repair. Thank you! More