Step One Volkswagen Fort Walton Beach

Jeff, our salesman, was most helpful, knowledgable and friendly. Our buying experience was easy and painless. We enjoyed the treatment we received and were provided with all the information we needed to s friendly. Our buying experience was easy and painless. We enjoyed the treatment we received and were provided with all the information we needed to start enjoying our new vehicle right away. More

We are very pleased with Fort Walton Beach Subaru. They gave us a good deal on our trade in making the whole experience enjoyable! We highly recommend Fort Walton Beach Subaru for anyone looking for a new gave us a good deal on our trade in making the whole experience enjoyable! We highly recommend Fort Walton Beach Subaru for anyone looking for a new Subaru. More

I had a great buying experience last year with Jeff West when I bought my wife’s 2018 Passat R-line; I returned to see Jeff a year later to buy my 2019 Jetta R-line. Jeff is a great guy, honest and friendly when I bought my wife’s 2018 Passat R-line; I returned to see Jeff a year later to buy my 2019 Jetta R-line. Jeff is a great guy, honest and friendly, making the whole buying experience enjoyable and painless. My son also bought a vehicle from Jeff this year and couldn’t be happier. The entire staff is great, not pushy, and promote a warm and friendly atmosphere. I highly recommend them to anyone looking for a new or used vehicle. More

Management plays games, laughable Trade-in offer, we were told we didn’t qualify for military rebate until 20 years AFTER retirement date. ???Complete lie! My husband served 24 years and is entitled to the r told we didn’t qualify for military rebate until 20 years AFTER retirement date. ???Complete lie! My husband served 24 years and is entitled to the rebate. Went to another dealership and received the rebate, a great price on trade and awesome price on brand new Volkswagen! They advertise a good price online and then tack on fees! More

Everyone I dealt with was very professional and helpful from the lady who signed me to the “customer rep”. The salesman, Tony, was friendly as usual and pleasant. I totally felt like a customer appreciated from the lady who signed me to the “customer rep”. The salesman, Tony, was friendly as usual and pleasant. I totally felt like a customer appreciated. Thanks to your able staff. More

The service department is very good Especially The service department is very good Especially Mattn Purchased a number of vehicles two of them from Tony Santos the best sales person I ever dealt The service department is very good Especially Mattn Purchased a number of vehicles two of them from Tony Santos the best sales person I ever dealt with. He is friendly gentleman and a fine person to talk with More

Service rep was personable and outstanding! The only challenge was that you are very much overpriced. Same service in New Hampshire was $40 less. Wow ☹️ challenge was that you are very much overpriced. Same service in New Hampshire was $40 less. Wow ☹️ More

Excellent Service I am thoroughly pleased with the excellent service for my Subaru. It is easy to schedule, service is completed promptly and I have never had a problem I am thoroughly pleased with the excellent service for my Subaru. It is easy to schedule, service is completed promptly and I have never had a problem following the completed work. People are super friendly and nice. I always use their shuttle service to go get a bite to eat and they have even stopped along the way to let me complete an errand at the post office or the hardware store. I can't praise them enough. Plus, they offered me the best deal when I purchased the car. More

Wonderful, prompt, welcoming service experience Car failed to start while visiting Grayton Beach from Pennsylvania. After finally getting it started we phoned and then drove to nearest Subaru deale Car failed to start while visiting Grayton Beach from Pennsylvania. After finally getting it started we phoned and then drove to nearest Subaru dealer. Jeff from service was incredibly helpful. He was able to look at the car when we arrived, have a diagnostic run to make sure the issue was properly diagnosed and had the battery quickly replaced. More

Replace an O2 sensor Service department was able to work me in to replace a defective O2 sensor and clear a check engine light and restore Subaru’s Eye Sight, and Cruise C Service department was able to work me in to replace a defective O2 sensor and clear a check engine light and restore Subaru’s Eye Sight, and Cruise Control. Allowing a fully operational auto in time for a family trip. More