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Step One Niceville
Niceville, FL
129 Reviews
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Showing 129 reviews
June 14, 2017
Excellent customer service Bought my car here recently and the whole team were very friendly and helpful. Bob in particular went out of his way to make the whole experience as e Bought my car here recently and the whole team were very friendly and helpful. Bob in particular went out of his way to make the whole experience as enjoyable as possible. More
by Suzy
Employees Worked With
Bob Weller
May 25, 2017
A good, local source for pre-owned cars! This week my daughter and I purchased a pre-owned car for her from Lee Automotive. Our Sales Consultant was Bob Weller, who did a great job advising u This week my daughter and I purchased a pre-owned car for her from Lee Automotive. Our Sales Consultant was Bob Weller, who did a great job advising us on which cars suited our needs and price range. Then he sent us emails describing several cars, and listing all the information we needed to narrow down our search. When we finally went to the dealership to test drive cars, Bob patiently answered all our questions and accompanied us on our drives. He gave us ample time to discuss our purchase privately, and compare cars using Consumer Reports. At no time did I feel pushed or hurried into making a decision. I also feel Bob tried hard to get us a fair price, although it was slightly higher than expected, due to the dealer's fee. A buyer should take this fee into consideration, when deciding how much to spend on a car. Overall, I was pleased with our car-buying experience and would not hesitate to recommend Lee Automotive and Bob Weller to anyone looking for a per-owned car. More
by hachejay
Employees Worked With
Bob Weller
May 17, 2017
Larry Campbell was great! All was good until we were signing the paperwork - it showed a "Delivery Fee", but every salesman was so happy to tell us that the car we purchased wa All was good until we were signing the paperwork - it showed a "Delivery Fee", but every salesman was so happy to tell us that the car we purchased was acquired right on that lot. Our questions was "Where was it delivered from?" The only answer we got was "every lot adds in a delivery fee". Thank you - More
by lee customer
Employees Worked With
Larry Campbell
May 12, 2017
Regret walking in their door I bought a CERTIFIED truck from Larry Campbell and the manager Mike that had to have it's transmission serviced the same month I bought it (mechanic s I bought a CERTIFIED truck from Larry Campbell and the manager Mike that had to have it's transmission serviced the same month I bought it (mechanic said fluid was new but has been leaking a long time, so they just topped it off so I wouldn't notice). Found out that the timing belt tensioner was also worn completely down. Had to spend $2000 after giving them $20,000 for the truck since I didn't notice these things until 50 miles after the 2,000 warranty. They did not care and mike was very rude, wouldn't even listen to what I had to say and hung up on me!!!! If they would have at treated me with respect I wouldn't be writing this review! Don't go to this dealership unless you want to feel as if you've been ripped off! Lesson learned I guess..... More
by Jgsmithnc
Employees Worked With
Larry and mike
March 31, 2017
Helpful...found the perfect truck. Bob Weller and Mike Silver were great. I gave them the details of my needs. I had specific desires and requirements. I wanted a certain vehicle at Bob Weller and Mike Silver were great. I gave them the details of my needs. I had specific desires and requirements. I wanted a certain vehicle at a certain price point and payment. They came through with flying colors! I got exactly the truck I wanted at an outstanding price. I really feel like I was treated great. Stop by and let Bob and Mike take care of you. More
by Fishnxprt1970
Employees Worked With
Bob Weller and Mike Silver
March 12, 2017
Not drawn out! We came in on a mission and Bob Weller helped us in the best way. He asked the right questions right away and told us we were basically running the sh We came in on a mission and Bob Weller helped us in the best way. He asked the right questions right away and told us we were basically running the show and he was there to answer questions we had. My husband and I didn't feel pressured at all and their prices were very competitive. After shopping at different dealerships over the previous weeks and offers being drawn out, it was refreshing that within a couple hours at Niceville's Lee Automotive we test drove and purchased a car we loved and needed for our family at a price point we wanted to stick with. Hats off to Bob and the rest of the team! More
by MICHELLE STADELMAN
Employees Worked With
Bob Weller
February 26, 2017
Incredible people! Bob Weller was absolutely amazing!!! My credit combined with my pickiness and not wanting to pay such a high down payment was nearly impossible for an Bob Weller was absolutely amazing!!! My credit combined with my pickiness and not wanting to pay such a high down payment was nearly impossible for anyone to be able to find me a car, however Bob found me exactly what I wanted for exactly how much I wanted to pay. He had all hands on deck and I can't believe how hard everyone was working for us. I honestly believe they sell cars not just for the money like many other dealerships, they are truly invested in helping people get into what they want with their best interest in mind! Bob is incredible, if you need a new car I highly recommend seeing him!!! More
by Breananelson
Employees Worked With
Bob Weller
February 18, 2017
Great Service without Pressure! I was not specifically looking for a Cadillac, but after searching for weeks comparing other vehicles, prices and value in the same category, I found I was not specifically looking for a Cadillac, but after searching for weeks comparing other vehicles, prices and value in the same category, I found that Lee Chrysler had the best in the panhandle. There was no pressure or nagging while I took my time to compare, and when I did decide, Larry Campbell (like the soup!) walked me through the buying process along with Bob and Daniel, and I drove home in my new Cadillac! I am thrilled with my purchase and I thank the staff at Lee Chrysler for having the patience and professionalism to make this happen for me. More
by Jenee L
Employees Worked With
Larry, Bob and Daniel
January 04, 2017
Positive Experience It had been over 10 years since I had shopped for a vehicle. Larry Campbell and Joe made the "chore" a little less stressful. They were absolutely pro It had been over 10 years since I had shopped for a vehicle. Larry Campbell and Joe made the "chore" a little less stressful. They were absolutely professional, courteous and patient with me - even staying past 7:00 until I could make a decision. Thanks guys! I am really enjoying my "new" ride. More
by Dolly1
Employees Worked With
Larry Campbell, Joe
December 29, 2016
Finding The Right Car Was a Breeze! I had an emergency situation - alone, no car, running out of time, and Daniel saved the day for me! All the other dealerships I went to tried to take I had an emergency situation - alone, no car, running out of time, and Daniel saved the day for me! All the other dealerships I went to tried to take advantage of my situation with pressure tactics and price gouging. But when I dropped by this lot on a whim, Daniel Bell at Lee Automotive Niceville became my God-send! Super informative, no pressure, honest, friendly and personable. Within 15 minutes, he helped me find a car within my budget. And within 2 days had it serviced for free, delivered to the lot, and had me in my beautiful new car. He even drove me to Ft. Walton to drop off my rental. Best car shopping experience I've ever had! And best of all, I'm in an affordable and dependable newer car that I love! I will always recommend this dealership and Daniel. Thank you so much! More
by llanden
Employees Worked With
Daniel Bell
