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Step One Niceville

Niceville, FL

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126 Reviews

1010 John Sims Parkway East

Niceville, FL

32578

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Showing 126 reviews

May 07, 2018

Trade-in success! I’m so grateful for the help and hospitality these folks showed me. Because if my situation, I didn’t think I would be able to get into a better vehic More

by Mimi75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Mary Ann Troiano, Karl thomasson
May 07, 2018 -

Step One Niceville responded

I am so glad we were able to help you get in the car that works best for you and that you're happy, that's what our goal is to make sure that everyone is happy when they leave and they love the vehicle that they own I'm glad that we could be of service and I could help you in that process. I wish you the best. Smiles, Mary Ann

May 05, 2018

Happy Thank you Mary Anne for your help. Thank you for only showing me the vehicles I was interested in instead of trying to steer me in a different directi More

by Vickster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
May 05, 2018 -

Step One Niceville responded

You are so very welcome it was a pleasure doing business with you and helping you find the right vehicle and the right fit. I know it can be stressful at times when you're getting ready to purchase a car it's a big step and to know that I made that very comfortable for you and easy is a great compliment thank you again always here if you need me. Smiles, Mary Ann

April 21, 2018

Forever changed my mind about buying preowned Best car buying experience I’ve ever had! Mary Ann my sales person was amazing. No push and completely accommodating in every way. I love my car, got More

by Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
May 01, 2018 -

Step One Niceville responded

Thank you for the kind review we love to help people purchase vehicles in a family atmosphere Karl Thomasson GSM

April 10, 2018

More than happy with the service! The service was just so great and the salesmen were nice and willing to work with me and my situation! They helped me pick out my first car within my More

by elisa_mari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
Apr 10, 2018 -

Step One Niceville responded

I'm so happy you had a wonderful experience purchasing your first car and I was apart of that you should ever need anything please don't hesitate to reach out to me I wish you the best with your new vehicle Smiles, Mary Ann

Apr 16, 2018 -

Step One Niceville responded

Thank you very much Karl Thomasson GSM

April 09, 2018

Great car buying experience with Mary Ann Found car online through Car Gurus. Mary Ann and the rest of the sales team were great and very fair on out trade in. Would highly recommend this dea More

by Allenspeaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
Apr 10, 2018 -

Step One Niceville responded

Thank you so much I'm glad you had a wonderful experience and thank you for sharing nice words on your experience with me. You take care and I wish you the best I'm always here if you ever need anything. Smiles, Mary Ann

Apr 10, 2018 -

Step One Niceville responded

Thank you so much for taking the time to send in this review it was a pleasure meeting both of you and working with you as well. Wishing you many fun days in that convertible. Don't hesitate to reach out if you should ever need anything. Smiles, Mary Ann

Apr 16, 2018 -

Step One Niceville responded

Thank you very much for the kind comments Karl Thomasson GSM

April 07, 2018

No high pressure sales. Larry Campbells approach to letting me lead the vehicle inspection and test drive was a surprising break from high-pressure sales tactics that I have More

by Dad1
Recommend Dealer
Yes
Employees Worked With
Daniel Bell, Larry Campbell
Apr 16, 2018 -

Step One Niceville responded

Thank you so much for the business Karl Thomasson GSM

April 04, 2018

I LOVE PERFORMANCE CARS NICEVILLE, MARY ANN TROIANO, & DAN B PERFORMANCE CARS NICEVILLE is a extraordinary car dealership. MARY ANN TROIANO is wonderful. Daniel Bell is great. When I thought financing a car for More

by marcellus786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bell, Mary Ann Troiano
Apr 06, 2018 -

Step One Niceville responded

Thank you for your kind comments myself and the team really appreciate it Karl Thomasson General Sales Manager

Apr 10, 2018 -

Step One Niceville responded

Thank you so much for sharing this wonderful review it was a pleasure meeting both of you and I'm so happy your buying experience with us was wonderful. We do have a great team and I'm glad to be a part of it. Thank you again don't hesitate if you should ever need anything. Smiles, Mary Ann

March 21, 2018

Very friendly and Helpful. Staff was friendly and helped my family get into a bigger truck after we expanded to three. Will bend over backwards to make the process easier. Mary More

by WAK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bell, Mary Ann Troiano
Apr 06, 2018 -

Step One Niceville responded

Thank you very much for the kind words Karl Thomasson General Sales Manager

March 21, 2018

Finally! I was browsing for a good quality truck but I didn’t want to be fooled by a salesman. Thankfully I got to work with Mary Ann and it was such an amazin More

by Adrake210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
Apr 06, 2018 -

Step One Niceville responded

Thank you we appreciate your business Mary Ann is a Great addition to the team Karl Thomasson General sales Manager

March 21, 2018

Awesome Customer Service The best experience we have ever had buying a vehicle. Great customer service! Mary Ann was a pleasure to work with. Will difintely be a return custom More

by Beth2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Troiano
Apr 06, 2018 -

Step One Niceville responded

Thank you very much we all appreciate the business Karl Thomasson General Sales Manager

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